Senior Setter
Millcreek, UT · On-site
As a Senior Route Setter, you will continue to contribute to the success of Momentum's setting program and assist in fostering a positive route setting culture. You may also be entrusted with leading ...
Senior Setter
Millcreek, UT · On-site
As a Senior Route Setter, you will continue to contribute to the success of Momentum's setting program and assist in fostering a positive route setting culture. You may also be entrusted with leading ...
Assistant Appointment Setter information
How much money can an assistant appointment setter make?
An assistant appointment setter typically earns between $10 and $20 per hour, with some earning commissions or bonuses based on the number of appointments scheduled. Annual income can range from around $20,000 to $50,000 depending on experience, location, and the compensation structure of the employer.
What is the difference between Assistant Appointment Setter vs Customer Service Representative?
| Aspect | Assistant Appointment Setter | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; strong communication skills |
| Work Environment | Office or remote, focused on scheduling and outreach | Office or call center, focused on client support and issue resolution |
| Industry Usage | Sales, marketing, healthcare, real estate | Retail, telecom, banking, hospitality |
| Primary Role | Scheduling appointments, lead generation | Handling customer inquiries, resolving issues |
While both roles involve communication and customer interaction, an Assistant Appointment Setter primarily focuses on scheduling and lead outreach, whereas a Customer Service Representative handles ongoing client support and problem resolution. The roles often overlap in communication skills but differ in daily tasks and industry applications.
What are some common challenges faced by assistant appointment setters and how can they be overcome?
Assistant Appointment Setters often face challenges such as handling frequent rejections, managing a high volume of calls, and keeping schedules organized for multiple team members. Building resilience and maintaining a positive attitude are key to overcoming rejection. Utilizing customer relationship management (CRM) tools can help streamline the scheduling process and minimize errors. Additionally, clear communication with both clients and colleagues ensures smoother coordination and reduces the likelihood of double bookings or missed appointments.
What does an assistant appointment setter do?
An Assistant Appointment Setter is responsible for contacting potential clients or customers to schedule appointments on behalf of a business or sales team. Their duties often include making phone calls, sending emails, confirming existing appointments, and updating scheduling systems. They play a key role in ensuring that meetings are efficiently organized and that the sales or service teams have accurate schedules. Strong communication and organizational skills are essential for success in this role.
What are the key skills and qualifications needed to thrive as an assistant appointment setter, and why are they important?
To thrive as an Assistant Appointment Setter, you need strong communication skills, organizational abilities, and attention to detail, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and basic office applications is often required. Excellent interpersonal skills, persistence, and a positive attitude help build rapport with clients and efficiently handle rejections. These skills ensure effective scheduling, high customer satisfaction, and smooth workflow for the organization.
Is an assistant appointment setter a hard job?
An assistant appointment setter role involves making calls, scheduling appointments, and communicating with clients, which can require good communication skills and patience. The job's difficulty depends on factors like call volume, client responsiveness, and the work environment, but it generally involves routine tasks that can be learned with training.
What are the most commonly searched types of Appointment Setter jobs in Utah? The most popular types of Appointment Setter jobs in Utah are:
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What job categories do people searching Assistant Appointment Setter jobs in Utah look for? The top searched job categories for Assistant Appointment Setter jobs in Utah are:
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What cities in Utah are hiring for Assistant Appointment Setter jobs? Cities in Utah with the most Assistant Appointment Setter job openings:
Full-time
Medical, Retirement, PTO
Re-posted 5 days ago
Job description
About Momentum Indoor Climbing
Momentum Indoor Climbing is a community-driven indoor climbing company with locations across Utah, Texas, and Washington. Founded in Utah, Momentum was created to inspire and empower people through climbing, fitness, and connection. Our gyms bring together people of all backgrounds and experience levels to challenge themselves, build friendships, and grow in a supportive environment. With world-class route setting, expert instruction, and a strong focus on community, Momentum is dedicated to helping every climber reach their full potential.
MOMENTUM INDOOR CLIMBING
SENIOR ROUTE SETTER
At Momentum Indoor Climbing, the Senior Route Setter position recognizes the advanced skills and experience of our most dedicated setters. This role is designed to acknowledge the individual's expertise while maintaining the core responsibilities of a route setter. As a Senior Route Setter, you will continue to contribute to the success of Momentum's setting program and assist in fostering a positive route setting culture. You may also be entrusted with leading the routesetting crew when the Regional Head Route Setter is unavailable.
ROLES AND RESPONSIBILITIES
Essential Responsibilities
Leadership
QUALIFICATIONS
REQUIREMENTS AND PHYSICAL DEMANDS
Hours and Availability
Environmental and Physical Demands
COMPENSATION, BENEFITS, AND PERKS
Momentum Indoor Climbing is a community-driven indoor climbing company with locations across Utah, Texas, and Washington. Founded in Utah, Momentum was created to inspire and empower people through climbing, fitness, and connection. Our gyms bring together people of all backgrounds and experience levels to challenge themselves, build friendships, and grow in a supportive environment. With world-class route setting, expert instruction, and a strong focus on community, Momentum is dedicated to helping every climber reach their full potential.
MOMENTUM INDOOR CLIMBING
SENIOR ROUTE SETTER
At Momentum Indoor Climbing, the Senior Route Setter position recognizes the advanced skills and experience of our most dedicated setters. This role is designed to acknowledge the individual's expertise while maintaining the core responsibilities of a route setter. As a Senior Route Setter, you will continue to contribute to the success of Momentum's setting program and assist in fostering a positive route setting culture. You may also be entrusted with leading the routesetting crew when the Regional Head Route Setter is unavailable.
ROLES AND RESPONSIBILITIES
Essential Responsibilities
- Set high-quality commercial routes and boulder problems across a range of styles and difficulties.
- Give and receive constructive feedback throughout the routesetting process to foster continuous improvement.
- Maintain and organize all setting holds, equipment, and workspaces to ensure safety, efficiency, and cleanliness.
- Meet setting quotas as determined by the Routesetting Director.
- Follow company and industry safety protocols, including working on ladders, lifts, and at height on ropes.
- Strip and wash holds as needed to maintain clean and safe climbing surfaces.
- Strive for personal growth as a climber by deepening your understanding of movement and technique.
- Contribute to Momentum's customer service goals by ensuring that all route setting tasks enhance the overall member and guest experience.
- Maintain a professional, approachable demeanor when interacting with members and guests to support positive community growth.
- Help create a cohesive, collaborative team environment by encouraging teamwork and offering constructive criticism.
- Focus on empathy and compromise to resolve challenges in the workplace.
- Serve as the lead route setter in the absence of the Regional Head Route Setter, ensuring smooth operations and crew management.
- Leverage industry expertise to support route setting initiatives and implement relevant industry standards and best practices.
- Assist in refining the route setting workflow across all regions.
- Provide constructive feedback to the Regional Head Route Setter and Route Setting Director to improve the route setting program.
Leadership
- Support the Regional Head Route Setter in fostering a positive and collaborative work environment.
- Assist with training junior route setters, sharing knowledge, and helping with the development of route setting skills.
- Exemplify a high level of professionalism that sets a standard for others to aspire to.
QUALIFICATIONS
- USAC Level 3 Certification and/or proven experience as a Head Setter in a commercial gym setting.
- Chiefed a minimum of 3 climbing competitions.
- Preferred experience regularly managing a route setting crew.
- Ability to forerun boulder problems at least V8 and routes at least 5.13c.
- Work effectively in a dynamic team environment and adhere to Momentum's professional and high-quality route setting standards.
- Possess a strong awareness of safe route setting practices.
- At least three years prior commercial setting experience.
REQUIREMENTS AND PHYSICAL DEMANDS
Hours and Availability
- Full-time position, 36-40 hrs/week, the majority of which is spent actively setting.
- Flexibility to work weekends and nights when applicable - during competitions or otherwise.
Environmental and Physical Demands
- Able to work in a high-energy, dynamic environment on a regular basis.
- Comfortable speaking to and engaging with members of the community.
- Comfortable working at height and moving up and down a climbing wall.
- Continuously stand and walk on unstable and uneven surfaces for long periods of time.
- Able to understand and execute industry-approved work-at-height practices to ensure occupational safety.
- Able to repeatedly lift, move, and carry up to 50 lbs of weight on a regular basis
- Able to balance, kneel, pull, push, and grasp objects as needed.
COMPENSATION, BENEFITS, AND PERKS
- Qualified applicants will be compensated depending on experience.
- Annual reimbursement for climbing shoes.
- Route Setter Wellness Benefit
- Paid Professional Development hours and expense reimbursement
- Participation in Momentum's health insurance and 401k retirement plan.
- Paid Time Off (PTO) accrual and holiday pay options.
- Free membership to all Momentum climbing facilities.
- Discounts on Momentum instruction and programs.
- Access to pro-deals through our outdoor industry partners.