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Assistant Airline Customer Service Jobs (NOW HIRING)

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Assistant Airline Customer Service information

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How much do assistant airline customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for assistant airline customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Airline Customer Service vs Ticketing Agent?

AspectAssistant Airline Customer ServiceTicketing Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentAirports, airline offices, customer service countersAirports, ticketing counters, airline offices
Employer & Industry UsageAirlines, travel agenciesAirlines, travel agencies
Primary ResponsibilitiesAssist passengers, handle inquiries, resolve issuesSell tickets, issue boarding passes, manage reservations

While both roles involve customer interaction in the airline industry, Assistant Airline Customer Service focuses on assisting passengers with a variety of issues, whereas Ticketing Agents primarily handle ticket sales and reservations. Both positions require strong communication skills and are essential for smooth airline operations.

How do I become an assistant airline customer service representative?

To become an assistant airline customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience, familiarity with airline policies, and proficiency with computer systems are often required, and some employers may prefer or require certification in customer service or related areas.

Is remote assistant airline customer service a stressful job?

Remote assistant airline customer service can be stressful due to handling customer complaints, flight disruptions, and high call volumes. The job requires strong communication skills, patience, and the ability to manage multiple tasks efficiently, which can contribute to stress levels. However, working remotely may offer flexibility that helps reduce some workplace stressors.

What cities are hiring for Assistant Airline Customer Service jobs?

Cities with the most Assistant Airline Customer Service job openings:

What are the most commonly searched types of Airline Customer Service jobs?

The most popular types of Airline Customer Service jobs are:

What states have the most Assistant Airline Customer Service jobs?

States with the most job openings for Assistant Airline Customer Service jobs include:

What are popular job titles related to Assistant Airline Customer Service jobs?

For Assistant Airline Customer Service jobs, the most frequently searched job titles are:

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

Honolulu, HI • On-site

Hallmark Aviation Services
Transportation and Warehousing • 1 - 5K employees

$20/hr

Other

Re-posted 22 days ago


Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

Customer Service

Honolulu, HI • Part-Time

Hallmark Aviation is seeking customer service agents to provide exceptional service to our world class international airlines at HNL Airport.

We are in need of multi-lingual speakers for a prestigious international airline!!!

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling

Skills

  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds
Required Skills

Basic Requirements

  • At least 18 years old, with a high school diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic math skills: adding, subtracting, division, and multiplying
  • Computer literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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