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Assistant Account Management Jobs in Raleigh, NC

NetApp

Technical Account Manager

Morrisville, NC · On-site

Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities ... and assist with predictive risk mitigation, guiding customers to recognize greater value from ...

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities ... and assist with predictive risk mitigation, guiding customers to recognize greater value from ...

NetApp

Technical Account Manager

Morrisville, NC · On-site

Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities ... and assist with predictive risk mitigation, guiding customers to recognize greater value from ...

Omnicom

Account Executive (Raleigh, NC)

Raleigh, NC · On-site

Account Management and Growth Job Subfunction: Account Management As a data-driven, strategic ... status * Assist with building a positive culture * Develop and maintains proficiency with ...

Omnicom

Account Executive (Raleigh, NC)

Raleigh, NC · Hybrid

Account Management and Growth Job Subfunction: Account Management As a data-driven, strategic ... status * Assist with building a positive culture * Develop and maintains proficiency with ...

BrightView

Account Manager

Raleigh, NC · On-site

... * Assist the Branch Manager in overall leadership of the branch to include participation in all ... Maintain proper account documentation and notes in the CRM system * Monitor and maintain ...

BrightView Landscapes

Account Manager

Raleigh, NC

... * Assist the Branch Manager in overall leadership of the branch to include participation in all ... Maintain proper account documentation and notes in the CRM system * Monitor and maintain ...

BrightView

Account Manager

Durham, NC · On-site

... * Assist the Branch Manager in overall leadership of the branch to include participation in all ... Maintain proper account documentation and notes in the CRM system * Monitor and maintain ...

Acima

Acima Assistant Store Manager

Raleigh, NC · On-site

... in account management and sales activities while providing excellent customer service experience ... The Assistant Manager role collaborates and communicates with Acima retail partners to process ...

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All JobsAccount Management JobsAssistant Account Management JobsAssistant Account Management Jobs in Raleigh, NC

Assistant Account Management information

See Raleigh, NC salary details

$26.7K

$49.5K

$71.9K

How much do assistant account management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for assistant account management in Raleigh, NC is $49,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $55,900.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Account Management vs Account Executive?

AspectAssistant Account ManagementAccount Executive
ResponsibilitiesSupports account managers, handles client communications, assists in project coordinationManages client accounts, develops new business, negotiates contracts
Required SkillsCommunication, organization, basic industry knowledgeSales skills, negotiation, client relationship management
Work EnvironmentOffice-based, team support roleClient-facing, sales-driven environment
CredentialsOften a bachelor's degree, entry-level experienceSimilar educational background, often more experience in sales

Assistant Account Management roles primarily support account teams and focus on client communication and coordination, while Account Executives take on direct client management and sales responsibilities. Both roles require strong communication skills and industry knowledge, but Account Executives typically have a more client-facing and sales-oriented focus.

Do assistant account managers get paid well?

Assistant account managers typically earn a moderate salary that varies based on industry, experience, and location. Entry-level positions may offer lower pay, while experienced professionals with strong communication and organizational skills can earn higher wages, often supplemented with bonuses or commissions. Overall, compensation is generally considered fair for the level of responsibility involved.

Is assistant account management a stressful job?

Assistant account management can be stressful due to managing client relationships, meeting deadlines, and handling multiple accounts simultaneously. Success in this role often requires strong organizational skills, communication, and the ability to work under pressure.

What does an assistant account management do?

An assistant account management supports account managers by handling client communications, preparing reports, and assisting with account strategies. They often use customer relationship management (CRM) tools and need strong organizational and communication skills. Their role helps ensure client satisfaction and smooth account operations.

What are the most commonly searched types of Account Management jobs in Raleigh, NC?

The most popular types of Account Management jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Account Management jobs?

Cities near Raleigh, NC with the most Assistant Account Management job openings:

Assistant Account Management jobs near you
Infographic showing various Assistant Account Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $49,455 per year, or $23.8 per hour.

Technical Account Manager

NetApp

Morrisville, NC • On-site

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 500 rated business services

Job description

Job Summary

As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive meaningful business outcomes. This role provides guidance, supports product adoption, and offers technical consultation to help customers realize the full value of NetApp solutions. The TAM partners closely with customers to understand their business goals, build technical success plans, and establish NetApp as a trusted partner in customer success.

Key Responsibilities
  • Business Consultation: Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs, recommend and manage customer training plans.
  • Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer, Security and Compliance Lead), becoming a trusted technical advisor and advocate throughout their journey with NetApp.
  • Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-create technical success plans tailored to their specific needs and goals. Facilitate guided demos tailored to customer environment and needs.
  • Technical Health Checks & Escalation Management: Conduct technical health checks with customers to assess product adoption, address technical challenges, security vulnerabilities, share recommended solutions, and identify areas for improvement. Manage P1 escalations alongside key internal resources and share P2-P4 awareness.
  • Proactive Technical Engagement: Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp solutions.
  • Asset Management: Provide assessments consulting with the customer to maintain and optimize the customer inventory of NetApp assets and services while identifying and qualifying opportunities to expand, replace, or optimize their environments.
  • Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans with the goal of value realization, ensuring successful renewal leveraging NetApp's product portfolio. Provide guidance on their solutions, what they should be consuming and make recommendations for renew, refresh and expand.
  • Best Practices Development: Develop, document, and share technical best practices with team members to continually improve the quality, effectiveness, and efficiency of processes and playbooks.
  • Strategic Initiatives: Lead and contribute to strategic technical initiatives that enhance customer success, drive innovation, and support organizational goals.
  • Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional customer experience and drive the technical customer success strategy with wider account team members.
Job Requirements
Who You'll Work With

Professional Services

Support Teams

Sales Teams

NetApp Pre- and Post-Sales Technical Teams

Customer Technical Stakeholders

Skills and Competencies
  • Bachelor's degree or equivalent experience with 5+ years of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a plus, with the ability to understand customer needs and leverage product capabilities or internal resources to meet those needs.
  • Proven ability to build and maintain strategic technical relationships with customers.
  • Excellent communication skills and emotional intelligence (EQ) to address complex technical challenges and build trust with customers.
  • Demonstrated success in fast-paced and dynamic environments, capable of handling multiple high-priority tasks and adapting to changing requirements.
  • Expertise in data analysis, providing actionable technical insights, and making strategic recommendations.
  • Proficiency in MS Office required; experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus.
  • Capable of working independently and collaboratively with global internal and external teams.
  • Familiarity with project management methodologies and tools is a plus. 
  • Language proficiency may be required in specific areas.
Key Performance Indicators and Business Objectives

Customer health and adoption scores

Regular documented engagement with the customer base

Success Plan adoption to include documented customer KPIs and value realization

Improve customer satisfaction scores

Qualified Expansion of NetApp portfolio

Successful renewal/retention rate improvement

Education
  • Bachelor's degree or equivalent experience with 5+ years required of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Demonstrated capability and commitment to obtain NetApp Certified Technical Support Professional (NCTSP) or higher NetApp certification.

Compensation:
The target salary range for this position is 100,000 - 130,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

What NetApp employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

NetApp logo

About NetApp

Sourced by ZipRecruiter

The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Sunnyvale, CA, US

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