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Assignment Desk Assistant Jobs in Indiana (NOW HIRING)

Complete and close the tickets under your assignment in a timely manner. * Keep documentation up to ... May be asked to assist with telecommunications work to help with projects, store opening/closure ...

Systems Engineer

Hammond, IN · On-site

$75K - $90K/yr

The ideal candidate will assist with monitoring, troubleshooting, and maintaining server, storage ... Follow outlined procedures for customer notification, ticket updates, assignment, escalation, and ...

Systems Engineer

Indianapolis, IN · On-site

$75K - $90K/yr

The ideal candidate will assist with monitoring, troubleshooting, and maintaining server, storage ... Follow outlined procedures for customer notification, ticket updates, assignment, escalation, and ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

... absence of Store Director, Assistant Store Director or other management to obtain optimum ... Able to run cashier register and courtesy counter desk and handle customer concerns in efficient ...

Showing results 41-60

Assignment Desk Assistant information

See Indiana salary details

$5

$14

$16

How much do assignment desk assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assignment desk assistant in Indiana is $14.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.10 per hour, depending on experience, location, and employer.

What is the difference between Assignment Desk Assistant vs Newsroom Coordinator?

AspectAssignment Desk AssistantNewsroom Coordinator
CredentialsHigh school diploma or equivalent; some roles prefer journalism or communication courseworkSimilar; often requires related experience or education in journalism or media
Work EnvironmentNewsroom, fast-paced, deadline-drivenOffice setting within the newsroom, coordinating staff and resources
Primary ResponsibilitiesAssigning stories, managing reporters' schedules, tracking news developmentsOverseeing newsroom operations, coordinating between departments, managing schedules

The Assignment Desk Assistant primarily focuses on assigning news stories and managing reporters' schedules within the newsroom. In contrast, the Newsroom Coordinator has a broader role in overseeing overall newsroom operations and coordinating between departments. Both roles require similar credentials and work environments, but their scope of responsibilities differs, with the Assistant more involved in story assignment and the Coordinator in operational management.

What are popular job titles related to Assignment Desk Assistant jobs in Indiana?

For Assignment Desk Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Assignment Desk Assistant jobs in Indiana look for?

The top searched job categories for Assignment Desk Assistant jobs in Indiana are:

What cities in Indiana are hiring for Assignment Desk Assistant jobs?

Cities in Indiana with the most Assignment Desk Assistant job openings:

Telecommunications Analyst

Lids

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Lids rating

5.8

Company rating: 5.8 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

61st of 104 rated fashion retailers


Job description

Description
Telecommunications Analyst
About Our Company
At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.
Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.
From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.
Position Summary
Under general direction, performs a variety of tasks, including analyzing, documenting, testing, tracking inventory, troubleshooting, and supporting telecommunication equipment, related projects, and service provider relationships. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Will interact with engineers, vendors, and/or leadership to restore service and/or identify and correct core problems related to Lids telecommunications.
Principal Duties and Responsibilities
  • Provide support for retail stores and corporate/field employees for telecommunications-related requests.
  • Investigate, troubleshoot, and resolve (in real-time) issues brought to you.
  • Understand the processes and procedures used to provide support in the retail environment.
  • Provide prompt, thorough, and courteous solutions to the issues escalated to you.
  • Document, update, and resolve issues in the ticketing system.
  • Communicate technical solutions to a non-technical workforce.
  • Complete and close the tickets under your assignment in a timely manner.
  • Keep documentation up to date.
  • Provide regular status updates to leadership when requested.
  • Evening and weekend availability.
  • Hybrid Schedule
  • May be asked to assist with telecommunications work to help with projects, store opening/closure/remodel, and communication.

Job Required Knowledge and Skills
  • Minimum 2 years' experience providing Help Desk support to medium-sized companies.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills.
  • In-depth knowledge of computer systems, networking, and mobile devices.

Job Preferred Knowledge and Skills
  • IT-related degree or a minimum of 3 years' experience providing Help Desk support to medium-sized companies
  • Retail telecommunications technology

Physical Demands & Requirements
  • Ability to constantly sit at a desk in a sedentary work environment
  • Ability to frequently use a computer, keyboard, mouse, and other standard office equipment.
  • Ability to occasionally stand and walk throughout the office.
  • Ability to occasionally lift or move items up to 15 pounds.
  • Ability to frequently communicate clearly and effectively, both verbally and in writing.
  • Ability to occasionally present information to small and large groups, including team members and leadership.
  • Ability to constantly view electronic/written materials and adjust focus when needed (i.e. computers screens, documents, etc.
  • The noise level in the work environment is usually moderate.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com
  • 10% travel required.

What We Offer
  • Comprehensive medical, dental, and vision coverage
  • Retirement plan with company match
  • 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
  • Paid Time Off
  • Generous employee discount and exclusive perks
  • Ongoing career development and professional training, including discounted secondary education and certification reimbursement
  • A collaborative, innovative, and team-oriented work environment
  • Early Wage Access options
  • Bonus eligibility depending on position level

Work Environment
  • Onsite office work environment.
  • Standard business hours from 8 a.m. - 5 p.m.; flexibility may be available upon request.

Additional Information
Employment Requirements
Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.
Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Notice to Applicants
In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and background checks as permitted by law, including but not limited to government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance with applicable legal requirements and Company policies.
Need Accessibility Assistance?
Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

What Lids employees say

Pay

Benefits

Hours and flexibility

Workplace

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Lids logo

About Lids

Sourced by ZipRecruiter

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1995

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