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Arbitration Manager Jobs in Virginia (NOW HIRING)

Manage grievance processes, including preparation, facilitation of grievance meetings, and leader readiness. * Support arbitration activities, including case preparation, documentation, and serving ...

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Arbitration Manager information

What is an arbitration manager?

An Arbitration Manager is a professional responsible for overseeing the arbitration process, which is a form of alternative dispute resolution used to settle disputes outside of court. They coordinate between parties, manage case documentation, schedule hearings, and ensure that the arbitration procedures comply with relevant laws and regulations. Arbitration Managers may work for arbitration institutions, law firms, or corporations, and they play a key role in facilitating efficient and fair resolutions to conflicts. Their work helps parties avoid lengthy litigation and reach binding decisions in a confidential setting.

What are the key skills and qualifications needed to thrive as an arbitration manager?

To thrive as an Arbitration Manager, you need a solid background in dispute resolution, legal analysis, and case management, often supported by a law degree or certification in arbitration. Familiarity with arbitration rules, case management systems, and legal research tools is typically required. Strong negotiation, organizational, and communication skills are essential for effectively managing cases and coordinating between parties. These skills and qualifications ensure fair, efficient, and compliant resolution of disputes, maintaining the integrity of the arbitration process.

How does an arbitration manager typically interact with legal teams and external parties during a dispute resolution process?

An Arbitration Manager plays a central role in coordinating communication between internal legal teams, external counsel, and opposing parties throughout the arbitration process. They are responsible for managing case documentation, scheduling hearings, and ensuring compliance with procedural rules. Collaboration is crucial, as Arbitration Managers often gather input from subject matter experts, facilitate strategy meetings, and provide updates to stakeholders. This position requires strong organizational and interpersonal skills, as successful arbitration outcomes often depend on efficient coordination and timely information sharing.

What is the difference between Arbitration Manager vs Arbitration Specialist?

AspectArbitration ManagerArbitration Specialist
CredentialsTypically requires a law degree and arbitration certificationOften requires legal background or certification in arbitration
Work EnvironmentManages arbitration processes, oversees teams, and liaises with clientsConducts arbitration hearings, reviews cases, and provides expert analysis
Employer & Industry UsageUsed in legal firms, corporations, and dispute resolution organizationsCommon in legal firms, courts, and arbitration institutions

The Arbitration Manager oversees arbitration processes and manages teams, focusing on strategy and client relations. The Arbitration Specialist conducts hearings and provides case analysis. While both roles require legal knowledge and arbitration certification, the Manager has a broader managerial scope, whereas the Specialist is more case-focused.

What are the most commonly searched types of Arbitration jobs in Virginia?

The most popular types of Arbitration jobs in Virginia are:

What are popular job titles related to Arbitration Manager jobs in Virginia?

For Arbitration Manager jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Arbitration Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Sr Labor Relations Consultant

NiSource

Staunton, VA • On-site

Full-time

Posted 3 days ago

New


Key responsibilities

  • Administer and support labor and employee relations programs, including interpreting collective bargaining agreements and managing grievance processes.

  • Conduct workplace investigations, facilitate resolution of workplace disputes, and support labor negotiations and bargaining initiatives.

  • Advise and coach leaders on employee and labor relations matters, including CBA interpretation, labor policies, and compliance with applicable laws.


NiSource rating

8.2

Company rating: 8.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

26th of 53 rated energy and utility


Job description

Job Summary

The Senior Consultant serves as a trusted advisor to leaders, employees, and union representatives by administering and supporting labor and employee relations programs in a unionized environment. This role is responsible for interpreting and applying collective bargaining agreements (CBAs), conducting workplace investigations, managing grievance processes, facilitating labor-management discussions, drafting labor-related agreements, and supporting collective bargaining activities.The Senior Consultant partners with business leaders and cross-functional stakeholders to promote positive employee relations, ensure consistent application of labor policies and practices, mitigate workplace risk, and support compliance with applicable laws and collective bargaining agreements. The role also supports the development and execution of labor and employee relations strategies through data analysis, reporting, risk assessments, leader training, and other workforce interventions designed to enhance organizational effectiveness and employee engagement.


Essential Functions

Labor Relations

  • Conduct fact-finding investigations and administer corrective action processes in accordance with collective bargaining agreements (CBAs), just cause standards, and company policies.
  • Advise and support leaders in responding to grievances and employee relations concerns.
  • Manage grievance processes, including preparation, facilitation of grievance meetings, and leader readiness.
  • Support arbitration activities, including case preparation, documentation, and serving as a company representative or witness when needed.
  • Draft and review labor-related agreements, including memorandums of agreement (MOAs) and memorandums of understanding (MOUs).
  • Facilitate resolution of workplace disputes involving employees, leaders, and union representatives.
  • Build and maintain effective relationships with union leadership to support collaborative problem-solving and issue resolution.
  • Provide day-to-day guidance on CBA interpretation, labor policies, and represented employee matters.
  • Support labor relations strategies, bargaining initiatives, and contract negotiations that align with business objectives.

Employee Relations & Workforce Engagement

  • Promote positive employee relations by addressing workplace concerns, supporting fair and consistent practices, and helping maintain an engaging work environment.
  • Support labor and employee relations strategies, including union avoidance, organizing campaigns, and workforce engagement initiatives.
  • Track, analyze, and report employee and labor relations metrics to identify trends, risks, and opportunities for improvement.
  • Partner with Talent Management and HR teams to develop and deliver leader training on employee and labor relations topics.

Leader Consultation & Enablement

  • Coach and advise leaders on employee and labor relations matters, emerging workplace trends, and potential workforce risks.
  • Provide strategic guidance on the administration of CBAs, labor relations practices, and compliance with applicable laws and company policies.
  • Serve as a labor relations consultant to business partners and support functions on issues impacting represented employees and unionized workgroups.
  • Help leaders navigate complex employee relations situations by recommending practical, compliant, and business-focused solutions.

Required Qualifications For Position

  • Bachelor's degree in Labor Relations, Industrial Relations, Human Resources, Business Administration, or a related field.
  • Five (5) or more years of experience in labor relations, employee relations, human resources, or a related role supporting a represented workforce.
  • Demonstrated experience interpreting and administering collective bargaining agreements (CBAs), managing grievances, conducting workplace investigations, and supporting labor negotiations.
  • Working knowledge of federal and state employment laws and labor regulations, including experience handling matters involving agencies such as the NLRB, EEOC, and Department of Labor (DOL).
  • Strong verbal and written communication skills.
  • Ability to build credibility and establish effective relationships with leaders at all levels.
  • Sound judgment, critical thinking, and analytical problem-solving skills.
  • Ability to work independently while collaborating effectively across teams and departments.
  • Proactive and creative approach to identifying and resolving issues.
  • Ability to manage complex employee cases in a high-volume environment.
  • Commitment to continuous learning and staying current on employee relations trends and best practices.
  • Ability to recognize and appropriately escalate sensitive or high-risk issues.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.Please note:
Must be able to regularly work on-site within the assigned service territory, including support of locations in Staunton, VA; Vint Hill, VA; Warrenton, VA; York, PA; Cumberland, MD; and Hagerstown, MD. This role requires frequent in-person support and is not designed for long-distance commuting or routine air travel. Relocation assistance is not available for this role.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.


Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.


Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.


We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.


Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.


Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.


By applying, you may also be considered for other roles that match your skills and experience.


ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320


Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.


E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.


  • E-Verify Poster(English and Spanish)
  • Right to Work Poster(English and Spanish)

Salary Range*:

$96,600.00 - $144,900.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-08-31

Posting End Date (if applicable):

2026-09-11Please note that the job posting will close on the day before the posting end date.

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