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Arbitration Administrator Jobs (NOW HIRING)

Current SEIU

Contract Administrator, NYS PEF

Albany, NY · On-site

$74K/yr

The development of a database of past grievances and arbitration analysis. The action of the state ... The Administrator will be available to serve the administration and staff as a consultant for ...

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How much do arbitration administrator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for arbitration administrator in the United States is $32.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $48.08 per hour, depending on experience, location, and employer.

What does a typical workday look like for an Arbitration Administrator?

A typical day for an Arbitration Administrator involves coordinating hearing schedules, maintaining accurate records, preparing and distributing legal documents, and serving as the main point of contact between arbitrators, attorneys, and involved parties. You may also handle case intake, ensure compliance with procedural deadlines, and support the logistics of virtual or in-person hearings. The role requires a balanced mix of independent work managing administrative tasks and collaboration with legal professionals and clients. This dynamic environment ensures each day brings a variety of responsibilities and opportunities to develop your knowledge of dispute resolution processes.

Do arbitrators make a lot of money?

Arbitrators can earn a wide range of salaries depending on their experience, industry, and whether they work independently or for organizations. Typically, experienced arbitrators with specialized knowledge or certification can command higher fees, often earning six-figure incomes annually. Compensation may also include per-case fees, hourly rates, or retainers, depending on the setting and workload.

What are the key skills and qualifications needed to thrive in the Arbitration Administrator position, and why are they important?

To thrive as an Arbitration Administrator, you need strong organizational abilities, attention to detail, and familiarity with legal or dispute resolution processes, often supported by a degree in business, law, or a related field. Proficiency with case management software, scheduling tools, and document management systems is typically required. Exceptional communication, multitasking, and problem-solving skills help you excel when coordinating between parties and handling confidential information. These abilities are crucial for efficiently managing arbitration cases and ensuring smooth operations throughout the dispute resolution process.

What does an Arbitration Administrator do?

An Arbitration Administrator manages the administrative aspects of arbitration proceedings, ensuring that cases are processed efficiently and in accordance with relevant rules and procedures. They coordinate communication between disputing parties, schedule hearings, and maintain case records. Additionally, they may assist arbitrators by preparing case materials and handling logistical matters. Their role is crucial in facilitating a fair and organized dispute resolution process.

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Arbitration Administrator jobs near you
Manager of ADR Services

Manager of ADR Services

American Arbitration Association Inc.

Fresno, CA • Hybrid

$73K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Description

Manager of ADR Services (2026-32)
 
Overview
The American Arbitration Association (AAA) seeks a highly organized and experienced Manager of ADR Services to lead arbitration and mediation case administration and supervise a team of Case Administrators. In this role, you will manage a dynamic caseload, serve as the primary liaison with parties and neutrals, and ensure consistent application of AAA's rules and procedures. Responsibilities include training staff, leading conference calls and preliminary hearings, identifying and resolving case management issues, and ensuring adherence to confidentiality and data security standards. The ideal candidate will possess strong analytical, communication, and leadership skills along with a solid foundation in ADR processes.
 
Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
 
Compensation
  • Charlotte, NC, Miami, FL; San Antonio, TX: $73,000 - $78,000
  • Atlanta, GA; Buffalo, NY; Dallas, TX, Fresno, CA: $77,000 - $82,000
  • Houston, TX; Johnston, RI; Minneapolis, MN: $79,000 - $83,000
  • Chicago, IL; Philadelphia, PA; Voorhees, NJ: $82,000 - $87,000
  • Boston, MA,; Los Angeles, CA: $86,000 - $91,000
  • New York, NY, San Francisco, CA: $91,000 - $97,000
 
This position is also eligible for an annual performance-based incentive targeting 10% of annual salary.
Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.
 
Qualifications
  • Bachelor’s degree in business, law, or a related field; or equivalent mix of education and experience
  • 4–6 years of comprehensive customer service and case management experience in a legal, judicial, or ADR setting
  • 1–2 years of supervisory or team lead experience
  • Strong knowledge of arbitration and mediation procedures and rules
  • Excellent communication and interpersonal skills
  • Demonstrated ability to exercise sound judgment and resolve complex issues
  • Proficiency in Microsoft Office and case management systems; adaptability to emerging technologies, including AI tools
 
About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
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About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media

Twitter

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