IT Support Specialist
Atlanta, GA · On-site
They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office. Responsibilities ...
IT Support Specialist
Atlanta, GA · On-site
They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office. Responsibilities ...
IT Support Engineer II
Ellabell, GA · On-site
Summary: The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production ...
IT Support Engineer II
Ellabell, GA · On-site
Summary: The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production ...
IT Support Manager
Atlanta, GA · On-site
RaceTrac is a company focused on delivering exceptional service through its Loyalty platform, and they are seeking an IT Support Manager to ensure the availability, stability, and performance of this ...
IT Support Manager
Atlanta, GA · On-site
RaceTrac is a company focused on delivering exceptional service through its Loyalty platform, and they are seeking an IT Support Manager to ensure the availability, stability, and performance of this ...
IT Support Technician
Suwanee, GA · On-site
$45K - $55K/yr
Up to 50% Employment Type: Full-time Job Purpose The Information Technology Support Technician provides onsite technical support to clients in an efficient, effective, and accurate manner. This role ...
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IT Support Technician
Suwanee, GA · On-site
$45K - $55K/yr
Up to 50% Employment Type: Full-time Job Purpose The Information Technology Support Technician provides onsite technical support to clients in an efficient, effective, and accurate manner. This role ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...
Apprentice It Support information
See Georgia salary details
$9.34 - $10.65
1% of jobs
$10.65 - $11.96
4% of jobs
$11.96 - $13.27
12% of jobs
$13.90 is the 25th percentile. Wages below this are outliers.
$13.27 - $14.58
16% of jobs
The median wage is $15.42 / hr.
$14.58 - $15.89
26% of jobs
$15.89 - $17.20
14% of jobs
$17.43 is the 75th percentile. Wages above this are outliers.
$17.20 - $18.51
11% of jobs
$18.51 - $19.82
5% of jobs
$19.82 - $21.13
5% of jobs
$21.13 - $22.44
4% of jobs
$22.44 - $23.75
1% of jobs
$9
$16
$23
How much do apprentice it support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for apprentice it support in Georgia is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.
What is the difference between Apprentice It Support vs Help Desk Technician?
| Aspect | Apprentice It Support | Help Desk Technician |
|---|---|---|
| Certifications | Entry-level, often no formal certifications required | Basic certifications like CompTIA A+ may be preferred |
| Work Environment | Training-focused, supervised environment, often in a learning phase | Operational, providing technical support to users |
| Responsibilities | Learning and assisting with basic IT tasks, gaining experience | Resolving user issues, troubleshooting hardware/software |
The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.
What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?
Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.
What are the key skills and qualifications needed to thrive as an apprentice IT support?
To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.
What is an apprentice IT support?
Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Georgia? The most popular types of It Support jobs in Georgia are:
What are popular job titles related to Apprentice It Support jobs in Georgia? For Apprentice It Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Apprentice It Support jobs in Georgia look for? The top searched job categories for Apprentice It Support jobs in Georgia are:
What cities in Georgia are hiring for Apprentice It Support jobs? Cities in Georgia with the most Apprentice It Support job openings:
Holland & Knight rating
8.3
Based on 8 frontline employees who took The Breakroom Quiz
17th of 34 rated law firms
Job description
Job Summary:
Holland & Knight LLP is a firm that values high standards of performance and success. They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office.
Responsibilities:
• Support all PCs, phones, IT peripherals and IT infrastructure in the office
• Document work in IT incident ticketing system thoroughly
• Provide support to incidents that are escalated from IT Technicians or the Service Desk
• Provide technical support during events, conferences and meetings, on site and off site as needed
• Support office administration activities, projects and priorities as assigned
• Participate with internal IT groups during projects and activities
• Respond to power, HVAC, network and other outages, planned and unplanned in the office
• Special projects and duties as assigned
Qualifications:
Required:
• 3+ years Corporate Environment
• 3+ years Technical Support Experience
• Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
• Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
• Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
• Experience using and supporting Apple and Android mobile devices and OSes
• Experience configuring and supporting printers and multifunction devices
• Experience using ServiceNow to log IT Incidents
• Network troubleshooting knowledge
• General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
• Experience supporting and troubleshooting audio-visual equipment
• Strong customer service orientation, with a can-do attitude and follow-through skills
• Possess analytical and problem solving skills
• Work well with others in a team environment requiring minimal supervision
• Strong overall written and oral communication skills
• Ability to effectively contribute to project documentation
• Ability to contribute and positively impact internal specialty support team or a major project
• Capable of traveling for business and working in different H&K sites independently
• Capable of lifting and moving equipment weighing as much as 50 lbs.
• Ability to work onsite at H&K offices
• Bachelor’s degree
• IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
Company:
Holland & Knight is a global law firm with more than 2,200 lawyers and other professionals in 35 offices throughout the world. Founded in 1968, the company is headquartered in Tampa, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Holland & Knight LLP is a firm that values high standards of performance and success. They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office.
Responsibilities:
• Support all PCs, phones, IT peripherals and IT infrastructure in the office
• Document work in IT incident ticketing system thoroughly
• Provide support to incidents that are escalated from IT Technicians or the Service Desk
• Provide technical support during events, conferences and meetings, on site and off site as needed
• Support office administration activities, projects and priorities as assigned
• Participate with internal IT groups during projects and activities
• Respond to power, HVAC, network and other outages, planned and unplanned in the office
• Special projects and duties as assigned
Qualifications:
Required:
• 3+ years Corporate Environment
• 3+ years Technical Support Experience
• Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
• Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
• Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
• Experience using and supporting Apple and Android mobile devices and OSes
• Experience configuring and supporting printers and multifunction devices
• Experience using ServiceNow to log IT Incidents
• Network troubleshooting knowledge
• General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
• Experience supporting and troubleshooting audio-visual equipment
• Strong customer service orientation, with a can-do attitude and follow-through skills
• Possess analytical and problem solving skills
• Work well with others in a team environment requiring minimal supervision
• Strong overall written and oral communication skills
• Ability to effectively contribute to project documentation
• Ability to contribute and positively impact internal specialty support team or a major project
• Capable of traveling for business and working in different H&K sites independently
• Capable of lifting and moving equipment weighing as much as 50 lbs.
• Ability to work onsite at H&K offices
• Bachelor’s degree
• IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
Company:
Holland & Knight is a global law firm with more than 2,200 lawyers and other professionals in 35 offices throughout the world. Founded in 1968, the company is headquartered in Tampa, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What Holland & Knight employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Holland & Knight
Sourced by ZipRecruiter
Industry
Law firms
Company size
1,001 - 5,000 Employees
Headquarters location
Brandon, FL, US
Year founded
1968