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Apprentice It Support Jobs in Georgia (NOW HIRING)

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Mountain Education High School

IT Support

Cleveland, GA · On-site

$18.50 - $25.25/hr

The perfect Mountain Education employee: * has a heart for at-risk and wounded students * is a student advocate * is compassionate, dependable, and accountable * is passionate about the ME mission ...

Connect Staffing, Inc.

IT Support Technician

Atlanta, GA · On-site

$20.75 - $28.25/hr

Requirements * 3+ years of IT support or desktop support experience , preferably within a law firm or other professional services environment. * Experience providing Tier 1 and Tier 2 technical ...

CorDx

IT Support Engineer

Alpharetta, GA

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Robert Half

IT Support Analyst

Brunswick, GA · On-site

We are looking for an experienced IT Support Analyst to join a collaborative technology team in Brunswick, Georgia. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

We're looking for an IT Support Administrator to help keep our technology running smoothly across the organization. This role is the first point of contact for employee technology support, providing ...

HLBMA LLC

IT Support Engineer II

Ellabell, GA · On-site

Summary: The IT Support Engineer II supports the delivery, maintenance, and continuous improvement of both manufacturing IT systems and corporate IT services within a high-volume production ...

MIS Solutions

IT Support Technician

Suwanee, GA · On-site

$45K - $55K/yr

Up to 50% Employment Type: Full-time Job Purpose The Information Technology Support Technician provides onsite technical support to clients in an efficient, effective, and accurate manner. This role ...

Surya Carpet

IT Support Specialist

White, GA · On-site

Join a growing IT team that keeps employees productive through reliable, friendly, and timely technical support. In this helpdesk-focused role, you'll be the first point of contact for IT requests ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

Experience as an IT Administrator, Systems Administrator, Help Desk Administrator, or similar IT support role * Strong experience administering Microsoft 365, including Exchange Online, Teams ...

Union Agener

IT Support Specialist

Augusta, GA · On-site

Coordinate with corporate support teams on software standards for servers and workstations * Work with outside vendors to manage IT infrastructure projects. Minimum Qualification (Education ...

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type: Contract Work Mode: Onsite Duration: July 20, 2026 - June 30, 2027 (~11.5 months) Interview Type: In ...

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Apprentice It Support information

See Georgia salary details

$9

$16

$23

How much do apprentice it support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for apprentice it support in Georgia is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.

What is an apprentice IT support?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.

What are the key skills and qualifications needed to thrive as an apprentice IT support?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are some typical challenges faced by apprentice IT support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are the most commonly searched types of It Support jobs in Georgia?

The most popular types of It Support jobs in Georgia are:

What are popular job titles related to Apprentice It Support jobs in Georgia?

For Apprentice It Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Apprentice It Support jobs in Georgia look for?

The top searched job categories for Apprentice It Support jobs in Georgia are:

What cities in Georgia are hiring for Apprentice It Support jobs?

Cities in Georgia with the most Apprentice It Support job openings:

Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Georgia as of August 2026, with employment types broken down into 4% Internship, 62% Full Time, 10% Part Time, and 24% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,001 per year, or $16.3 per hour.

IT Support Engineer

CorDx

Alpharetta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

About Us 

CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare. 

The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting. 

Responsibilities 

  • 1. Technical Support and Troubleshooting 
     Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.  
  • 2. Device Management and Maintenance  
    Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.  
  • 3. User Account and Access Management  
    Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.  
  • 4. Software Installation and Update Management  
    Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.  
  • 5. Network Support and Security Protection  
    Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.  
  • 6. Email Security and Anti-Phishing Measures  
    Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.  
  • 7. Data Backup and Recovery  
    Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.  
  • 8. Information Security Compliance and Training  
    Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.  
  • 9. Support IT Projects and Technology Deployment  
    Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.  
  • 10. Documentation and Reporting  
    Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality. 

Requirements

  • Bachelor’s degree in information technology or computer science. 
  • Proven work experience as a technical support engineer. 
  • Knowledge of web services, API, and IP-based protocols. 
  • Industry knowledge and/or experience relating to AI
  • Knowledge of computer hardware and networking systems. 
  • Good time management skills. 
  • Good interpersonal skills. 
  • Ability to troubleshoot complex hardware and software issues. 
  • Excellent written and verbal communication skills. 

Benefits

  • Medical Insurance 
  • Retirement Plan 
  • Paid Time-Off 
  • Opportunities for professional development and career advancement