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Appointment Setter Call Center Representative Jobs

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of ...

United Better Homes, LLC

Be Seen First

Appointment Setter / Lead Coordinator

Central Falls, RI · On-site

$40K - $75K/yr

Part-Time Appointment Setter / Lead Coordinator United Better Homes Part-Time Hours | Full-Time ... Previous appointment setting, telemarketing, customer service, or call center experience preferred

Luxury Bath Technologies

Appointment Setter

Phoenix, AZ · On-site

$40K - $60K/yr

Appointment Setter - Join our Winning Team! Location: Tempe, AZ | Full-Time | In-Office Are you a ... Call center environment * We encourage people with a criminal record to apply Ready to join a high ...

Freeway Chevrolet

Appointment Setter

Chandler, AZ

$20/hr

Appointment Setter Company: Chapman Freeway Chevrolet Location: 1150 N 54th St, Chandler, AZ 85226 ... outbound call center experience required * Strong verbal and written communication skills

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Appointment Setter Call Center Representative information

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$25

How much do appointment setter call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for appointment setter call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Appointment Setter Call Center Representative vs Customer Service Representative?

AspectAppointment Setter Call Center RepresentativeCustomer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, complaints, and support
Work EnvironmentCall centers, sales-focusedCall centers, support or service departments
Required SkillsCommunication, persuasion, schedulingCommunication, problem-solving, empathy
Common Industry UsageSales, marketing, real estateRetail, tech, healthcare

While both roles involve phone communication, an Appointment Setter Call Center Representative focuses on scheduling appointments to generate sales leads, whereas a Customer Service Representative handles ongoing customer support and issue resolution. The roles often overlap in call center environments but serve different functions within the customer engagement process.

What does an Appointment Setter Call Center Representative do?

An Appointment Setter Call Center Representative is responsible for contacting potential or existing customers by phone to schedule appointments for sales representatives or other company staff. Their main tasks include making outbound calls, answering inquiries, verifying information, and ensuring appointments are accurately recorded in the company's scheduling system. They play a crucial role in generating leads and helping the sales team maximize their productivity. Effective communication skills, persistence, and attention to detail are essential for success in this role.

What are some common challenges faced by Appointment Setter Call Center Representatives, and how can they be effectively managed?

Appointment Setter Call Center Representatives often face challenges such as handling high call volumes, overcoming customer objections, and managing rejection. Staying organized and maintaining a positive attitude are key strategies for success. Utilizing scripts and practicing active listening can help address customer concerns more effectively. Regular coaching and feedback from supervisors also play an important role in helping representatives continuously improve their communication skills and conversion rates.

What are the key skills and qualifications needed to thrive as an Appointment Setter Call Center Representative, and why are they important?

To thrive as an Appointment Setter Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and scheduling tools is typically required. Persistence, active listening, and a positive attitude help build rapport with clients and handle objections effectively. These abilities are crucial for consistently meeting targets, ensuring high-quality customer interactions, and supporting overall business growth.
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Appointment Setter Call Center Representative jobs near you
Infographic showing various Appointment Setter Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 89% Full Time, 2% Part Time, and 7% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Appointment Setter

Appointment Setter

Toyota of Clermont

Clermont, FL • On-site

$100K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you a people person with strong phone skills, a drive to succeed, and eager to earn more? Toyota of Orlando is looking for a bilingual, goal-driven Appointment Setter to join our dynamic team! The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment.  Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.

What We Offer :

  • Daily guaranteed pay
  • Full benefits package
  • Competitive pay structure with top performers earning up to $100K/year
  • Supportive leadership and team culture
  • Ongoing training and development

Job Responsibilities:

  • Maintain a minimum standard of outbound calls to prospective customers
  • Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
  • Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
  • Adhere to lead management plan guidelines for each lead in your database
  • Respond to internet leads and inquiries
  • Accurately record interactions with each prospective customer in our database
  • Other reasonable duties as may be requested

Requirements:

  • 1-2 years customer service experience in an outbound calling environment
  • Outstanding written and verbal communication skills
  • Prior phone experience, required
  • Proficient in MS Office
  • Ability to work evenings until 9:00 PM
  • Ability to work weekends as business needs dictate
  • Bilingual (English and Spanish) fluency is required for this position and must be demonstrated during the hiring process

Competencies:

  • Goal–oriented individual, driven to exceed personal and team goals
  • Eager to earn more
  • Exceptional communication and customer service skills exemplified to internal and external customers
  • Effectively collaborate with fellow employees

In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.

Toyota of Orlando is proud to be an Equal Opportunity Employer.

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