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Appointment Setter Call Center Representative Jobs

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Appointment Setter - Roofing Leads

Bridgeville, PA · On-site

$17 - $22/hr

Schedule appointments for Storm Reps and document activity clearly Everyone in the call center starts as an appointment setter. From there, strong performers can grow into bigger opportunities ...

Bath Fitter

Appointment Setter

York, PA · On-site

Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing #PR1 eoe

Bath Fitter

Appointment Setter

York, PA · On-site

Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing #PR1 eoe

Florida Window & Door

Call Center Representative

Lake City, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

On-Site Appointment Setter Position (Not Remote) Florida Window & Door is a leader in the home ... We are currently looking for a dedicated and enthusiastic Call Center Representative to join our ...

Florida Window & Door

Call Center Representative

Lake Worth, FL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

On-Site Appointment Setter Position (Not Remote) Florida Window & Door is a leader in the home ... We are currently looking for a dedicated and enthusiastic Call Center Representative to join our ...

Power Energy Solutions

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Call Center Representative/ Appointment Setter

Blackwood, NJ · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role Description This is a full-time, on-site role based in Blackwood, NJ for a Call Center Specialist. The primary responsibilities include setting appointments for sales representatives, managing ...

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How much do appointment setter call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for appointment setter call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How much money can an appointment setter call center representative make?

An appointment setter call center representative typically earns between $10 and $20 per hour, with some earning commissions or bonuses based on performance. The total income can vary depending on experience, location, and the company's pay structure, with some representatives making over $40,000 annually when including commissions.

What is the difference between Appointment Setter Call Center Representative vs Customer Service Representative?

AspectAppointment Setter Call Center RepresentativeCustomer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, complaints, and support
Work EnvironmentCall centers, sales-focusedCall centers, support or service departments
Required SkillsCommunication, persuasion, schedulingCommunication, problem-solving, empathy
Common Industry UsageSales, marketing, real estateRetail, tech, healthcare

While both roles involve phone communication, an Appointment Setter Call Center Representative focuses on scheduling appointments to generate sales leads, whereas a Customer Service Representative handles ongoing customer support and issue resolution. The roles often overlap in call center environments but serve different functions within the customer engagement process.

What does an appointment setter call center representative do?

An Appointment Setter Call Center Representative is responsible for contacting potential or existing customers by phone to schedule appointments for sales representatives or other company staff. Their main tasks include making outbound calls, answering inquiries, verifying information, and ensuring appointments are accurately recorded in the company's scheduling system. They play a crucial role in generating leads and helping the sales team maximize their productivity. Effective communication skills, persistence, and attention to detail are essential for success in this role.

How to get hired as an appointment setter call center representative?

To get hired as an appointment setter call center representative, candidates should have strong communication skills, previous customer service or telemarketing experience, and familiarity with CRM tools. A high school diploma or equivalent is typically required, and some employers may prefer candidates with sales or appointment-setting experience. Demonstrating reliability, a positive attitude, and the ability to handle rejection can improve chances of employment.

What are some common challenges faced by appointment setter call center representatives, and how can they be effectively managed?

Appointment Setter Call Center Representatives often face challenges such as handling high call volumes, overcoming customer objections, and managing rejection. Staying organized and maintaining a positive attitude are key strategies for success. Utilizing scripts and practicing active listening can help address customer concerns more effectively. Regular coaching and feedback from supervisors also play an important role in helping representatives continuously improve their communication skills and conversion rates.

What are the key skills and qualifications needed to thrive as an appointment setter call center representative?

To thrive as an Appointment Setter Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and scheduling tools is typically required. Persistence, active listening, and a positive attitude help build rapport with clients and handle objections effectively. These abilities are crucial for consistently meeting targets, ensuring high-quality customer interactions, and supporting overall business growth.

Is it hard to become an appointment setter call center representative?

Becoming an appointment setter call center representative generally requires good communication skills, basic computer knowledge, and the ability to handle rejection. Many positions do not require advanced certifications and offer on-the-job training, making entry relatively accessible. Success in this role depends on persistence, organization, and the ability to follow scripts and procedures.
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Appointment Setter Call Center Representative jobs near you
Infographic showing various Appointment Setter Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep/Appointment Setter

Harris Heating Plumbing Air Electric

Salem, NJ • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 hours ago

Job description

Harris Plumbing, Heating, Air, & Electrical is a growing, locally owned and operated full-service residential home services company based in South Jersey. We proudly serve homeowners throughout the Tri-State area, delivering 5-star plumbing, heating, cooling, and electrical services through a proven, customer-focused service system.
Harris is currently in search of an experienced Call Center Rep/Appointment Setter!
Pay rate: starting at $20/hr
RESPONSIBILITIES
  • Deliver 5-star customer service on every inbound and outbound interaction-our customers are the reason we do what we do
  • Professionally handle inbound calls and make outbound follow-ups to convert conversations into booked opportunities
  • Accurately collect, verify, and document customer information in all systems
  • Take ownership and pride in the quality, accuracy, and consistency of your work
  • Communicate with customers through phone, live chat, email, portals, and other electronic platforms
  • Actively manage customer satisfaction by completing happy calls, sending follow-up communications, and responding to reviews when assigned
  • Take full ownership of the customer experience from first contact through resolution
  • Collaborate as part of a team that shares ideas to improve call flow, processes, and the overall customer experience
  • Maintain a positive, professional attitude and demonstrate a willingness to learn, grow, and adapt every day

QUALIFICATIONS
  • Strong verbal and written communication skills with the ability to engage customers professionally on inbound and outbound calls
  • Proficient typing skills and the ability to quickly learn and navigate multiple software systems and applications
  • High attention to detail with a strong focus on accuracy and proper documentation
  • Self-motivated, dependable, and results-driven, with the ability to work well both independently and as part of a team
  • Positive, optimistic attitude with a people-first mindset and strong customer focus
  • Strong problem-solving skills with the ability to think quickly, collaborate, and work well on a team in a fast-paced call center environment

Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:
  • 1 year

Shift:
  • 8 hour shift

Work setting:
  • In-person

Experience:
  • Customer Service: 1 year (Preferred)

Work Location: In person

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