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Appointment Setter Call Center Representative Jobs

Lithia & Driveway

BDC Administrator

San Antonio, TX

L0786 Hill Country Honda Hill Country Honda Appointment Setter/Call Center (Internet & Phone Sales) The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous ...

Bath Planet

Appointment Setter

Vancouver, WA · On-site

$19 - $25/hr

... sales representatives. This is a great opportunity for someone who enjoys talking with people ... Previous experience in customer service, call center, or appointment setting preferred * Strong ...

OS4Labor

Be Seen First

Appointment Setter

Santa Ana, CA · On-site

$19 - $20/hr

Appointment Setter (Entry-Level) | Santa Ana, CA Location Santa Ana, CA Schedule * Monday-Friday ... Customer service, sales, or call center experience is a plus

Political Connection LLC

Appointment Setter

Swarthmore, PA · Remote

$15 - $17/hr

... call center team! If you're a strong communicator who enjoys helping customers, hitting goals, and working in a positive team environment, this is the perfect opportunity to build your skills and ...

Political Connection LLC

Appointment Setter

Swarthmore, PA · Remote

$15 - $17/hr

... call center team! If you're a strong communicator who enjoys helping customers, hitting goals, and working in a positive team environment, this is the perfect opportunity to build your skills and ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of ...

Toyota of Clermont

Appointment Setter

Clermont, FL · On-site

$100K/yr

The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of ...

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Appointment Setter Call Center Representative information

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How much do appointment setter call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for appointment setter call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Appointment Setter Call Center Representative vs Customer Service Representative?

AspectAppointment Setter Call Center RepresentativeCustomer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, complaints, and support
Work EnvironmentCall centers, sales-focusedCall centers, support or service departments
Required SkillsCommunication, persuasion, schedulingCommunication, problem-solving, empathy
Common Industry UsageSales, marketing, real estateRetail, tech, healthcare

While both roles involve phone communication, an Appointment Setter Call Center Representative focuses on scheduling appointments to generate sales leads, whereas a Customer Service Representative handles ongoing customer support and issue resolution. The roles often overlap in call center environments but serve different functions within the customer engagement process.

What does an Appointment Setter Call Center Representative do?

An Appointment Setter Call Center Representative is responsible for contacting potential or existing customers by phone to schedule appointments for sales representatives or other company staff. Their main tasks include making outbound calls, answering inquiries, verifying information, and ensuring appointments are accurately recorded in the company's scheduling system. They play a crucial role in generating leads and helping the sales team maximize their productivity. Effective communication skills, persistence, and attention to detail are essential for success in this role.

What are some common challenges faced by Appointment Setter Call Center Representatives, and how can they be effectively managed?

Appointment Setter Call Center Representatives often face challenges such as handling high call volumes, overcoming customer objections, and managing rejection. Staying organized and maintaining a positive attitude are key strategies for success. Utilizing scripts and practicing active listening can help address customer concerns more effectively. Regular coaching and feedback from supervisors also play an important role in helping representatives continuously improve their communication skills and conversion rates.

What are the key skills and qualifications needed to thrive as an Appointment Setter Call Center Representative, and why are they important?

To thrive as an Appointment Setter Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and scheduling tools is typically required. Persistence, active listening, and a positive attitude help build rapport with clients and handle objections effectively. These abilities are crucial for consistently meeting targets, ensuring high-quality customer interactions, and supporting overall business growth.
More about Appointment Setter Call Center Representative jobs
What cities are hiring for Appointment Setter Call Center Representative jobs? Cities with the most Appointment Setter Call Center Representative job openings:
What job categories do people searching Appointment Setter Call Center Representative jobs look for? The top searched job categories for Appointment Setter Call Center Representative jobs are:
Appointment Setter Call Center Representative jobs near you
Infographic showing various Appointment Setter Call Center Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 89% Full Time, 2% Part Time, and 7% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

BDC Administrator

Lithia & Driveway

San Antonio, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Dealership:L0786 Hill Country HondaHill Country Honda

Appointment Setter/Call Center (Internet & Phone Sales)

The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

Essential Duties:

  • Answer all incoming phone calls and schedule a sales appointment.
  • Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
  • Follow up with Sales Department to determine if appointment was kept and the outcome.
  • Ability to meet or exceed monthly goals.
  • Other duties as assigned.

Qualifications:

  • Previous experience with sales or Telemarketing preferred.
  • Experience in the following fields: phone sales, business development, customer service, highly preferable.
  • Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
  • First-class verbal, written and communication skills.
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
  • Computer literate and ability to type.


Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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