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Application Support Jobs in Rochester Hills, MI (NOW HIRING)

Stem Xpert

Application Designer

Detroit, MI

$65/hr

Company Description Job Title - Application Solutions Design Lead Location - Detroit MI Duration ... Client currently seeking a Consultant Associate for our Detroit / Support facility. This individual ...

Detroit Labs

General Application

Detroit, MI

We believe in giving our team members the tools, resources, and support they need to thrive ... Why a General Application? We know that not every talent fits into a specific , and not every ...

Ilitch

Sr. ERP Cloud Application Engineer

Detroit, MI · On-site +1

The Senior ERP Cloud Engineer is responsible for supporting and leading the implementation ... Provide second-level ERP application support and assist with end-user training and knowledge ...

Stefanini Group

Helpdesk Technician I

Detroit, MI

$19.75 - $26.75/hr

Prior Software Application support (e.g. Outlook, etc.) experience is a plus. * Prior BPO experience in Technical Support is a plus. * Familiarity with ticketing system, a strong advantage. * Shift ...

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Prior Software Application support (e.g. Outlook, etc.) experience is a plus. * Prior BPO experience in Technical Support is a plus. * Familiarity with ticketing system, a strong advantage. * Shift ...

Stellantis

Application Security Analyst

Auburn Hills, MI · On-site

$55.50 - $74.25/hr

It supports a broader "Shift Left" cybersecurity strategy, ensuring security is integrated early in development and reinforced through DevSecOps practices. Key Responsibilities: Application Security ...

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Prior Software Application support (e.g. Outlook, etc.) experience is a plus. * Prior BPO experience in Technical Support is a plus. * Familiarity with ticketing system, a strong advantage. * Shift ...

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All JobsApplication Support JobsApplication Support Jobs in Rochester Hills, MI

Application Support information

See Rochester Hills, MI salary details

$28.5K

$148.4K

$189.6K

How much do application support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for application support in Rochester Hills, MI is $148,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,600.00 and $188,700.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What job categories do people searching Application Support jobs in Rochester Hills, MI look for? The top searched job categories for Application Support jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Application Support jobs? Cities near Rochester Hills, MI with the most Application Support job openings:
Application Support jobs near you
Systems Business Analyst - Supply Chain Co-Op (2026)

Systems Business Analyst - Supply Chain Co-Op (2026)

Nexteer Automotive Corporation

Auburn Hills, MI

Other

Posted 21 days ago

Nexteer Automotive rating

6.4

Company rating: 6.4 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

338th of 421 rated machine equipment manufacturers

Job description

The objective of the Student Programs at Nexteer Automotive is to select students with high potential and provide them with "real world" work experiences. Work assignments expose students to many of the company's products, processes and procedures. Assignments are designed to assimilate acquired classroom education with actual hands-on work experience in a technical environment. In addition, Nexteer Automotive gains the opportunity to find new talent to enhance productivity while providing students exposure to full-time career opportunities.

Job Requisition Introductory Paragraph:

This student role within the GSM Systems team is to help support ongoing digitalization initiatives including application testing, report generation, end user support and user training. The student would be expected to be able to interface directly with the end users such as buyers, SQE's (Supplier Quality Engineers) and corporate quality on application support issues and reporting needs. Additionally, the student will participate in application unit testing and quality assurance testing.

Typical carrier paths these activities support: Application developer, System administrator and Business Analyst

Primary Job Responsibilities:

  • Assist supervisor / team in any administrative work.
  • Work directly with end users to resolve application support requests.
  • Create and update application documentation.
  • Develop / compile monthly reports in excel, PowerBI and other applications.

Requirements:

  • Candidate must be attending a 4-year university local to Auburn Hills
  • Candidate must be available to work onsite in Auburn Hills, MI
  • Candidate must be pursuing a Bachelors in Business or IT 
    • Supply Chain Management preferred
  • Candidate must be able to work 20-32 hours during Fall and Winter semesters
    • Up to 40 in the summer
  • Must have cumulative 3.0 GPA on 4.0 scale
  • Must be a full-time student (12 or more credits) during Fall and Winter semesters
  • Candidate must have right to work in the US and not require current or future sponsorship

Equal Opportunity Employer Disabled/Minorities/Veterans/Women

VEVRAA Federal Contractor

Nexteer is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States.

Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-989-757-5000. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned.

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