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Application Support Jobs in Novi, MI (NOW HIRING)

LibSys Inc

Application Support Analyst

Ann Arbor, MI · On-site

Application Support Analyst Location: Ann Arbor, MI Duration: 6+ Months Contract Must Have: Experience handling transaction databases and transaction processing applications at the second tier level ...

Danaher

Application Support Scientist

Ann Arbor, MI · On-site

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

FastTek

Application Support Specialist

Pontiac, MI · On-site

Application Support Specialist #1060746 Duties: * Respond to and resolve technical issues for court staff (including judges and judicial staff). * Ability to LEARN the MiFILE application, and other ...

Oakwood Group

Internship Application

Taylor, MI

$14 - $17.75/hr

... supporting at Oakwood Group. Successful candidates are dependable, eager to learn, collaborative ... We'll review your application and contact qualified candidates within 1-3 business days. Apply now ...

The Oakwood Group

Internship Application

Taylor, MI · On-site

$14 - $17.75/hr

... supporting at Oakwood Group. Successful candidates are dependable, eager to learn, collaborative ... We'll review your application and contact qualified candidates within 1-3 business days. Apply now ...

Oakwood Group

Internship Application

Taylor, MI · On-site

$14 - $17.75/hr

Be actively enrolled in a degree program that aligns with the department they are interested in supporting at Oakwood Group. Successful candidates are dependable, eager to learn, collaborative, and ...

TRUMPF Group

Application Engineering Intern/Co-op

Plymouth, MI · On-site

$14.25 - $18.25/hr

The intern will support one or more experienced engineers in assignments, shadow operations, and ... Take part in Laser Application Center meetings * Maintain Laser Application Center equipment and ...

Trumpf

Application Engineering Intern/Co-op

Plymouth, MI

$14.25 - $18.25/hr

The intern will support one or more experienced engineers in assignments, shadow operations, and ... Take part in Laser Application Center meetings * Maintain Laser Application Center equipment and ...

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All JobsApplication Support JobsApplication Support Jobs in Novi, MI

Application Support information

See Novi, MI salary details

$29.2K

$151.9K

$194.1K

How much do application support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for application support in Novi, MI is $151,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,900.00 and $193,100.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What job categories do people searching Application Support jobs in Novi, MI look for?

The top searched job categories for Application Support jobs in Novi, MI are:

What cities near Novi, MI are hiring for Application Support jobs?

Cities near Novi, MI with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Novi, MI as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $151,864 per year, or $73 per hour.

Application Support Technician

Wayne, MI • On-site

Wayne County Schools Employment Network
Education • 11 - 50 employees
Learn more about Wayne County Schools Employment Networkexternal

Full-time

Posted 24 days ago

Job description


Application Support Technician (Job ID: 33177)
Please see the attachments (Job Posting and Job Description) for more information!
 








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