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Application Support Jobs in Rochester Hills, MI (NOW HIRING)

Diverse Lynx

.NET application Support

Detroit, MI · On-site

$62.20/hr

Technology Lead | .NET application Support | .NET application development, Support Work Location: Charlotte, NC 28202 Vendor Rate: $62.20/hr Contract duration: 6months Target Start Date: 01 Jun 2026 ...

Penske Vehicle Services

Application Developer

Troy, MI · On-site

Application Developer Job Type: Full-Time, On-Site Location: Troy, MI Description The Application ... Modify and support web applications, background processes, scheduled jobs, APIs, web services, and ...

Gallagher

Application Developer

Bloomfield Hills, MI · On-site

Application Support * Work on existing applications within our benefits administration platform ... regarding new enhancements, new capabilities and fixes on an as needed basis. * Systems ...

OSRAM

Senior Application Engineer

Novi, MI · On-site

Provide support in all aspects, electrical, thermal, and optical, of a complete system to our customers and other internal customer facing teams * Provide application support to ams OSRAM's existing ...

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All JobsApplication Support JobsApplication Support Jobs in Rochester Hills, MI

Application Support information

See Rochester Hills, MI salary details

$28.5K

$148.4K

$189.6K

How much do application support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for application support in Rochester Hills, MI is $148,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,600.00 and $188,700.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
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What cities near Rochester Hills, MI are hiring for Application Support jobs? Cities near Rochester Hills, MI with the most Application Support job openings:
Application Support jobs near you

Application Support Engineer

Futran Tech Solutions Pvt. Ltd.

Detroit, MI • On-site

Full-time

Posted yesterday

Job description

Perform analysis of the functionality of software applications and suggest significant improvements
Offer software application support under the supervision of the senior engineer
Consult skillfully with the team of software development clients and internal users to improve application performance
Ensure very effective backend and frontend functionality of all applications
Establishing the main causes of application errors while escalating serious concerns to the Senior engineer
Efficiently managing code migration across various environments only to ensure synchronized and continued functionality
Documenting processes proficiently and continuously monitoring the application performance metrics
Keep an updated record of configuration changes while scheduling the updates of applications
Provide extensive frontend support to all colleagues and clients of other departments
Efficiently manage coordination at both local and international levels whenever and wherever required

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