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Application Support Jobs in Rochester Hills, MI (NOW HIRING)

FastTek

Application Support Specialist

Pontiac, MI · On-site

Application Support Specialist #1060746 Duties: * Respond to and resolve technical issues for court staff (including judges and judicial staff). * Ability to LEARN the MiFILE application, and other ...

Vaco by Highspring

Product Support Specialist

Troy, MI · On-site

$25 - $30/hr

Application support, incident management, or troubleshooting experience Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not ...

Penske Vehicle Services

Application Developer

Troy, MI · On-site

Application Developer Job Type: Full-Time, On-Site Location: Troy, MI Description The Application ... Modify and support web applications, background processes, scheduled jobs, APIs, web services, and ...

OSRAM

Senior Application Engineer

Novi, MI · On-site

Provide support in all aspects, electrical, thermal, and optical, of a complete system to our customers and other internal customer facing teams * Provide application support to ams OSRAM's existing ...

PCS Company

IT Support Technician Co-op

Fraser, MI · On-site

$19.25 - $26.50/hr

Troubleshoot and resolve basic technical problems including login issues, printer problems, and standard application support. * Escalate unresolved or complex issues to appropriate IT personnel.

3-Dimensional Services Group

IT Coordinator

Lapeer, MI · On-site

3 Dimensional Services is seeking an Entry Level IT Professional to support and troubleshoot hardware and application installations. The selected candidate will work alongside staff to provide first ...

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All JobsApplication Support JobsApplication Support Jobs in Rochester Hills, MI

Application Support information

See Rochester Hills, MI salary details

$28.5K

$148.4K

$189.6K

How much do application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for application support in Rochester Hills, MI is $148,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,600.00 and $188,700.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What job categories do people searching Application Support jobs in Rochester Hills, MI look for? The top searched job categories for Application Support jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Application Support jobs? Cities near Rochester Hills, MI with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $148,367 per year, or $71.3 per hour.

Application Support Specialist

Inficare Technologies

Troy, MI • On-site

Full-time

Posted 20 days ago

Job description

Job Title: Application Support Specialist
Location: Troy, MI - Fully Onsite
Job Type: Contract
Job Overview
Our client's IT department, is seeking an Application Support Specialist to provide end-user PC, software, and courtroom Audio Visual support at a district court facility. The role involves troubleshooting technology issues for court staff - including judges and judicial staff - and members of the public, ensuring smooth day-to-day operations in a court environment.
Key Responsibilities
  • Respond to and resolve technical issues for court staff and the public
  • Learn and support the MiFILE court document management application and other court-specific technologies
  • Troubleshoot and support courtroom audio visual and recording equipment (e.g., JAVS, BIS)
  • Assist users with hybrid meeting technology such as Zoom
  • Step into live courtroom environments to address AV or computer issues during proceed

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