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Application Support Jobs in Rochester Hills, MI (NOW HIRING)

Scout Motors

Service Desk Lead

Novi, MI

Help shape and drive the application support strategy, roadmap, and operating model across all locations, ensuring alignment with company growth and workforce needs. * Define, implement, and ...

Brose

Kettering University Co-Op

Auburn Hills, MI · On-site

$14.25 - $18.25/hr

Support internal activities * Rotate within departments of similar discipline Your Profile * Enrolled with Kettering University * Section A or B Student * Able to travel to site as required

Brose

Kettering University Co-Op

Auburn Hills, MI · On-site

$14.25 - $18.25/hr

Support internal activities * Rotate within departments of similar discipline Your Profile * Enrolled with Kettering University * Section A or B Student * Able to travel to site as required

Scout Motors

Service Desk Lead

Novi, MI · On-site

Help shape and drive the application support strategy, roadmap, and operating model across all locations, ensuring alignment with company growth and workforce needs. * Define, implement, and ...

Scout Motors

Service Desk Lead

Novi, MI · On-site

Help shape and drive the application support strategy, roadmap, and operating model across all locations, ensuring alignment with company growth and workforce needs. * Define, implement, and ...

E*Pro, Inc.

Teamcenter ITK

Troy, MI

$90K/yr

Application support, Break / Fix support, Application administration, Minor enhancements, Issue Investigation, Deployment Support, Application Monitoring Scripts, Optimize Application Design. * TC ...

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All JobsApplication Support JobsApplication Support Jobs in Rochester Hills, MI

Application Support information

See Rochester Hills, MI salary details

$28.5K

$148.4K

$189.6K

How much do application support jobs pay per year?

As of Jul 4, 2026, the average yearly pay for application support in Rochester Hills, MI is $148,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,600.00 and $188,700.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What job categories do people searching Application Support jobs in Rochester Hills, MI look for? The top searched job categories for Application Support jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Application Support jobs? Cities near Rochester Hills, MI with the most Application Support job openings:
Application Support jobs near you
Plant IT Operations support (W2 Position)

Plant IT Operations support (W2 Position)

Megan soft Inc

Dearborn, MI • On-site

$65/hr

Other

PTO

Posted 27 days ago

Be an early applicant

Job description

We have a job opportunity of a Role Plant IT Operations support with given job description on W2. Please forward updated profile to praveen@megansoft.com or +1(248) 266-0910.

Role: Plant IT Operations support (W2 Position)

Location: Livonia, MI (Onsite)

Duration: 12+ Months

Experience: 6+ Years

JD:

Skills Required:

Business Process Support, Desktop Support, Operations Support Systems, Server Support, Support/Services, Application Support, Technical Support

Skills Preferred:

Server Administration, Manufacturing Processes

Experience Required:

Specialist Exp: 5+ experience in relevant field

Experience Preferred:

Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.)

Responsibilities:

  • Support a multi-shift operation in a manufacturing plant. o Must be able to work flexible hours in support a multi-shift operation.
  • Requires rotating schedule to support business processes. (Days, nights and or weekends).
  • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
  • Interface with Business IT and business owners to prioritize improvement efforts.
  • Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
  • Focus on the integration / long term maintenance of applications and hardware.
  • Assist team lead with managing assignments and workload.
  • Develop, maintain, and share, accurate support documentation.
  • Support of local network equipment in a Cisco based environment.
  • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
  • Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment. Please submit candidates with a bill rate no higher than $65/hour. onsite role. Onsite Position"

Thanks & Regards

Praveen

Megan Soft, Inc.

Direct No: +1(248) 266-0910

E Mail: praveen@megansoft.com