ZipRecruiter

Log In

1

Application Support Manager Jobs in Chicago, IL (NOW HIRING)

Sralab

Business Support Manager

Chicago, IL · On-site

Summary The Business Support Manager will analyze, organize and direct office operations and ... High level of proficiency in keyboarding skills, and application of a variety of complex computer ...

Sralab

Business Support Manager

Chicago, IL

Summary The Business Support Manager will analyze, organize and direct office operations and ... High level of proficiency in keyboarding skills, and application of a variety of complex computer ...

Sralab

Business Support Manager

Burr Ridge, IL · On-site

Summary The Business Support Manager will analyze, organize and direct office operations and ... High level of proficiency in keyboarding skills, and application of a variety of complex computer ...

S&C

Application Manager

Chicago, IL · On-site

$105K - $140K/yr

The Application Manager is responsible for providing pre-sales support and expertise for the ... Activities include application support, delivering technical presentations, representing the ...

previous pagenext page

Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Chicago, IL

Application Support Manager information

See Chicago, IL salary details

$62.9K

$110.3K

$170.6K

How much do application support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for application support manager in Chicago, IL is $110,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $130,900.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Chicago, IL? The most popular types of Application Support jobs in Chicago, IL are:
What are popular job titles related to Application Support Manager jobs in Chicago, IL? For Application Support Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Application Support Manager jobs in Chicago, IL look for? The top searched job categories for Application Support Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Application Support Manager jobs? Cities near Chicago, IL with the most Application Support Manager job openings:
Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $110,328 per year, or $53 per hour.

Project Leader Application Support

pca

Lake Forest, IL • Remote

Full-time

Re-posted 28 days ago

Packaging Corporation Of America rating

7.6

Company rating: 7.6 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

39th of 119 rated packaging manufacturers

Job description

Responsibilities:
Position is primarily focused on support for applications, data historian (PI/PARCView) and  setup/interfaces between OT and business networks  for ten Paper Mills located throughout the United States. Environments include SQL Server, MS Windows/AD, OSI/PI and PARCView.  Successful candidates will need to have strong communication and interpersonal skills, and have the ability to work well with others in a fast-paced industrial environment.  Some travel is involved on a project by project basis.
Basic Qualifications:
• Bachelor degree in Computer Science or equivalent field of study.
• Experience with the following:

  • Supporting/communicating/Interfacing to control networks/PLC’s (PI-OPCDA, PI-OPCHA, PI-OPCUA)
  • Software/application development using various development kits/tools (PI-OLE, PI-SDK or PIAFSDK)
  • Data Historian Software (OSI/PI)
    • Create/manage points
    • Configure/support Interfaces
    • User access
    • System management/installation/support
  • SQL Server database 2017+
    • Writing SQL queries.
    • Creating stored procedures / functions / views
  • Pluses for the following experience
    1. VB.Net / C#, .NET framework 4+
    2. Source control, preferably Git
    3. Web Development Experience
      • ASP.NET MVC, Web API, Blazor
      • JavaScript, JavaScript frameworks such as AngularJS
      • HTML5, CSS, Bootstrap
      • Mobile web development

Preferred Qualifications:

  • 4-8 years of experience using data historians, interfacing/communicating with control networks, software development

Knowledge-Skills-Abilities:

  • Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers.
  • Must exhibit excellent communication, analytical, organizational and computer skills.
  • Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering.
  • Must be capable of working with ambiguity and change.

#LI-VP1

 #LI-Remote 

What Packaging Corporation Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply