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Application Support Manager Jobs in Benton, IL (NOW HIRING)

Hibbett Retail, Inc.

Store Manager 1024

West City, IL · On-site

$19.50 - $24/hr

The Store Manager consistently communicates with the District Sales Manager and the Store Support ... Throughout this online job application process, you will be asked to provide personal information ...

Finish Line Car Wash

General Manager

Marion, IL · On-site

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient ...

Finish Line Car Wash

General Manager

Carbondale, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Finish Line Car Wash

General Manager

West Frankfort, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Finish Line Car Wash

General Manager

Marion, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Mammoth Holdings LLC

General Manager

Marion, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Finish Line Car Wash

General Manager

Royalton, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Finish Line Car Wash

General Manager

Valier, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

Finish Line Car Wash

General Manager

Harrisburg, IL · On-site

$55K - $65K/yr

Worked closely with technical support teams to address and resolve operational challenges. * Played ... Use in Job Application Review As part of our commitment in creating a fair, efficient, and ...

AutoZone

Manager In Training

Marion, IL · On-site

$15.75 - $17.50/hr

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

AutoZone

MANAGER IN TRAINING

Benton, IL · On-site

$15.50 - $17.25/hr

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

Mammoth Holdings LLC

Assistant Manager

Carbondale, IL · On-site

$18/hr

Let's make every car shine together! #msd Notice of AI Use in Job Application Review As part of our ... These tools are to improve efficiency and consistency while supporting more informed hiring ...

Finish Line Car Wash

Assistant Manager

Carbondale, IL · On-site

$18/hr

Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient ... These tools are to improve efficiency and consistency while supporting more informed hiring ...

AutoZone

Part Sales Manager - Full Time

Du Quoin, IL

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

AutoZone

Part Sales Manager - Full Time

Marion, IL · On-site

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

AutoZone

Part Sales Manager - Full Time

Herrin, IL · On-site

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Benton, IL

Application Support Manager information

See Benton, IL salary details

$55.6K

$97.6K

$151K

How much do application support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for application support manager in Benton, IL is $97,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $115,800.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Benton, IL are hiring for Application Support Manager jobs?

Cities near Benton, IL with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Benton, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,616 per year, or $46.9 per hour.

Cloud/Application Security Engineer

3B Staffing LLC

Mcleansboro, IL • On-site

$54.50 - $72.75/hr

Full-time

Re-posted 16 days ago

Job description

Job Title:- Cloud/Application Security Engineer - Peoria, IL Onsite

Duration - 1 year (Can be extended)

Must Have Skills - Cloud/Application Security Engineer

Experience - 8-10 years

Location - Peoria or within 150 miles range, with the flexibility to travel to Peoria

Top Skills' Details

  • Experience in both implementation and support for Radware SaaS cloud-based Web Application Firewall and API protection (cWAAP).
  • Experience with analysis of IT security code-based vulnerabilities.
  • Strong understanding of Application Life-Cycle Management and secure software development principles (OWASP top ten, etc.), in addition to third party applications and analyzing the risk thereof.

Position Requirements :

*Acquire working knowledge of business-critical web applications.
*Analyze the installation and configuration of Radware cWAAP whilst sensitive to the behavior of protected web applications.
*Review and analyze daily Radware cWAAP logs, relaxing and/or constricting rules as deemed appropriate.
*Analyze integration of Radware cWAAP logs with SIEM data.
*Collaboration with the Network Services team to sustain acceptable levels of support for Radware cWAAP operations.
*Work in collaboration with the Border Protection team to analyze the onboarding of protected web applications.

Basic Qualifications:

* Three or more years' experience in direct job-related field (Security, Engineering/Architecture, Computer Science, Cybersecurity).
*Ability to adjust to multiple demands, changing priorities, ambiguity, and rapid change, while multitasking effectively.
*Exhibit strong influencing / negotiation skills as well as written/verbal communication skills and presentation skills.
*Ability to work with and influence developers, development managers, project managers, technology peers, and business contacts are required.
*Strong problem solving/analytical skills.

Ideal Candidate Will Also Have:

* 5+ years of Information Security Knowledge of Information Security, IT Risks and Controls assessment.

  • Good Python, SQL scripting skills. Bonus points for experience in integration with Radware APIs and Snowflake Data Platform.
  • Knowledge of information security frameworks, ISO 27001, 27002, NIST CSF, NIST 800-82.
  • Good Knowledge of OWASP Guidelines for application security.
  • Good Knowledge of software development processes, integration of security assessments in Software development life cycle (SDLC) process, secure coding is desirable.
  • Understanding of web application firewall tools, concepts, methodologies.
  • 1-3 years of broad AWS and Azure experience.

Apply