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Application Support Manager Jobs in Champaign, IL

Promise Healthcare

2026 Unpaid Internships

Champaign, IL · On-site

$15 - $19.25/hr

Please complete the application form and submit a resume and cover letter (see below for ... Management (must be enrolled in the School of Social Work, BSW program)Health Information ...

Staff Management

Account Manager

Urbana, IL · On-site

$60K - $75K/yr

Accommodations are available upon request for candidates taking part in the application or ... support while candidates find positions that match their goals. Staff Management | SMX is dedicated ...

CSL

Donor Support Tech

Champaign, IL · On-site

$16.61 - $18.13/hr

... information management system as outlined in the Standard Operating Procedures (SOPs). • ... application process, please visit

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Champaign, IL

Application Support Manager information

See Champaign, IL salary details

$61.1K

$107.2K

$165.7K

How much do application support manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for application support manager in Champaign, IL is $107,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $127,200.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Champaign, IL?

The most popular types of Application Support jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Application Support Manager jobs?

Cities near Champaign, IL with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Champaign, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,171 per year, or $51.5 per hour.

2026 Unpaid Internships

Promise Healthcare

Champaign, IL • On-site

$15 - $19.25/hr

Internship

Re-posted 17 hours ago

Job description

Cover letter required!Job Description:These are unpaid internships for credit hours.Promise Healthcare is a Federally Qualified Health Center (FQHC) providing primary medical care, dental, and mental health services to all patients regardless of ability to pay.We are recruiting interns to fill a variety of roles for 2026.This is a general internship announcement. Specific goals and projects will be set upon recruitment. The areas below indicate general areas within the clinic. If you would like more information, please connect via this posting.Schedules can be flexible around school and work as long as the hours and projects are being completed.Application Instructions:Please complete the application form and submit a resume and cover letter (see below for requirements).We will contact you and discuss further if you are selected for an interview.Requirements for Application:Current ResumeCover Letter expressing your:Interest in interning at Promise HealthcareSpecific university programInternship area(s) of interestDesired internship termNumber of hours required for your programSkills and assets you bring such as proficiency in another languageUS work authorization (Required)Provide proof of immunizations if selected:MMRTdap (within the last 10 years or booster required)Hepatitis B (clinical only, declination permitted)TB test within the last year (clinical only)Flu - current season (Oct 1-Mar 1 only)Service Lines/Clinic Projects Recruiting Interns Include:Clinical: Assists with providing direct care to patients in a clinical settingBehavioral Health Therapy (must be enrolled in the School of Social Work, MSW program)Dental AssistantNursing (must be enrolled in the College of Nursing)Administrative: May assist patients but does so in a non-clinical settingPatient AccessPatient ServicesMarketing & FundraisingMedicalHuman Resources (HR)Quality Improvement (QI)Pharmacy/340BCase Management (must be enrolled in the School of Social Work, BSW program)Health Information Management (HIM)/ReferralsThanks and we look forward to meeting you!Completed background check required prior to service.