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Application Support Manager Jobs in Baltimore, MD

MRI Application Manager

Baltimore, MD ยท On-site

$125 - $150/hr

The MRI Application Manager will be responsible for maximizing the value of MRI as an enterprise platform supporting property management, lease administration, accounting, asset management ...

Desktop Support Lead

Bowie, MD ยท On-site

$65K - $75K/yr

The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day ... Support application packaging, deployments, documentation, and release control in an enterprise ...

Intake Services Intern Fall 2026

Baltimore, MD ยท On-site

$15 - $19.25/hr

Support organization of weekly intake days at the office. * Other duties as assigned ... Prior experience and interest in case management or social work preferred. * Ability to work ...

Showing results 41-60

Application Support Manager information

See Baltimore, MD salary details

$60.6K

$106.3K

$164.4K

How much do application support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for application support manager in Baltimore, MD is $106,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $126,200.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.

What are the most commonly searched types of Application Support jobs in Baltimore, MD?

The most popular types of Application Support jobs in Baltimore, MD are:

What job categories do people searching Application Support Manager jobs in Baltimore, MD look for?

The top searched job categories for Application Support Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Application Support Manager jobs?

Cities near Baltimore, MD with the most Application Support Manager job openings:

Infographic showing various Application Support Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,334 per year, or $51.1 per hour.

Range Support Technician, Testing and Data Collection

Dexis

Aberdeen Proving Ground, MD โ€ข On-site

Full-time

Posted 22 days ago


Job description

About the Position

Dexis is seeking a Range Supportย Technician Iย to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations,ย rangeย scheduling, and administrative support services necessary to execute the government's test mission.ย ย 

Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.ย 

The Range Support Technician supports the scheduling of physical and personnel resources for firing systems and ammunition testing, automotive testing, range training activities, and non-firing mission requirements. The roleย assistsย with daily and long-range scheduling, preparation and review of project plans and documents, and integration of range safety and environmental requirements into the scheduling process.ย 

Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.

Responsibilitiesย 

  • Schedule physical and personnel resources associated with firing systems and ammunition testing, automotive materiel testing,ย rangeย training activities, and non-firing mission requirements.ย 
  • Assistย in the preparation, review, andย commentaryย on plans and documents related to assigned projects.ย 
  • Gather information and perform literature searches in support of assigned projects.ย 
  • Assistย in integratingย rangeย safety and environmental policies into the scheduling process.ย 
  • Assistย in scheduling daily tests and related operations.ย 
  • Assistย in producing daily, weekly, and projected monthly schedules.ย 
  • Attend scheduling meetings with senior government technical personnel to discuss and resolve daily and long-range scheduling and operational problems.ย 
  • Apply established methods, procedures, and techniques, as well as non-standard applications.ย 
  • Use tact and diplomacy to obtain cooperation andย assistanceย during the scheduling process and to negotiate trade-offs involving facilities, instrumentation, data, time, and operational restrictions in executing test and training missions.ย 

Qualificationsย 

  • Must have experience with commercial data and word processing software, including SQL Server, Microsoft Access, Excel, Word, and Outlook.ย 
  • Mustย possessย strong communicationย and organizational skills.ย 
  • Mustย possessย a high school diploma.ย 
  • Must be proficient in speaking, reading, writing, and understanding English.ย 
  • Must be able to communicate clearly and concisely, both orally and in writing.ย 
  • Must be proficient in the use of computers and Microsoft Office software.ย 
  • Must be able to obtain andย maintainย a Secret security clearance.ย 
  • Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).ย 
  • Must be available to support work outside normal duty hours when required by mission needs.ย 
  • Must be willing and able to travel within CONUS and OCONUS asย required.ย