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Application Support Manager Jobs in Westminster, MD

Risk Strategies

Application Support Specialist

Sparks, MD · On-site

$64K - $88K/yr

We are seeking a hands-on Application Support Specialist to assist with integrations, data flows ... Manage user access requests, including account setup, roles, and permissions. * Support basic ...

ESAB

Application Engineer

Hanover, PA · On-site

Reporting to the General Manager ESAB Filler Metals, the Application Engineer is responsible for ... Supports ESAB factories, i.e. Hanover, with the development and introduction of new products and ...

ESAB

Application Engineer

Hanover, PA · On-site

Reporting to the General Manager ESAB Filler Metals, the Application Engineer is responsible for ... Supports ESAB factories, i.e. Hanover, with the development and introduction of new products and ...

Cgm

Associate HL7 Integration Engineer

Owings Mills, MD · Hybrid

$99K - $134K/yr

Manages and maintains integration projects, ensuring they are on schedule and properly assigned ... End User Support: Provides advanced application support and guidance to end users. * Problem ...

KM2 Solutions

Application Developer II

Manchester, MD · On-site

Work with users to support business applications and investigate operation problems or system ... Experience in version control and change management. Experience using Azure DevOps is a plus. Must ...

New

Socket.dev

FEMA Application Developer

Emmitsburg, MD · On-site

$82 - $92/hr

Description Connected Logistics is seeking an Application Developer to add to our Information Technology Support Services team in support of the Federal Emergency Management Agency (FEMA) at the ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Westminster, MD

Application Support Manager information

See Westminster, MD salary details

$58.6K

$102.8K

$159K

How much do application support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for application support manager in Westminster, MD is $102,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $122,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What job categories do people searching Application Support Manager jobs in Westminster, MD look for?

The top searched job categories for Application Support Manager jobs in Westminster, MD are:

What cities near Westminster, MD are hiring for Application Support Manager jobs?

Cities near Westminster, MD with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,838 per year, or $49.4 per hour.

Application Support Specialist

One80 Intermediaries

Sparks, MD • On-site

$64K - $88K/yr

Full-time

Re-posted 7 days ago

Job description

We are seeking a hands-on Application Support Specialist to assist with integrations, data flows, and day-to-day system operations across our core business applications. This role focuses on monitoring and maintaining existing integrations, supporting data, and assisting with basic system administration tasks.
This is an early-career to mid-level role best suited for someone with foundational experience in SQL, integrations, and applications who is looking to grow their skills in integrations and platform support.
Responsibilities
Integration Support & Maintenance
  • Build, monitor, support, and troubleshoot system integrations
  • Assist with data exchanges between CRM, claims platform, and enterprise data warehouse.
  • Support STFP and API-based integrations (REST), including issue triage and basic troubleshooting.
    • Implement routine fixes, minor enhancements, and support performance improvements under guidance.
  • Support data ingestion and validation processes within the software application or data transfer.
  • Create custom reports or write SQL queries (joins, filters, basic CTEs) to validate data and troubleshoot issues.
  • Assist in maintaining data accuracy, completeness, and consistency across systems.

System Administration Support
  • Assist with administration of platforms such as Origami, Guidewire, IMS Vertafore or related systems.
  • Manage user access requests, including account setup, roles, and permissions.
  • Support basic configuration updates and data maintenance activities.
  • Help monitor system health and escalate platform issues to senior team members.

Operations & Documentation
  • Monitor scheduled integrations, jobs, and data pipelines; respond to errors and alerts.
  • Perform initial root-cause analysis and escalate more complex issues as needed.
  • Maintain and update documentation including data definitions, manuals, and workflows.

Collaboration
  • Partner with business users and IT team to support operational needs and resolve issues.
  • Contribute ideas for incremental improvements to data quality, reporting, and integration reliability.

Qualifications
Required
  • 2-4 years of experience in integration or application support.
  • Working knowledge of SQL (joins, filtering, basic transformations).
  • Exposure to integration tools such as Boomi, MuleSoft, Workato, or similar (hands-on or support experience).
  • Exposure to and experience in configuring and managing a Policy Administration System.
  • Strong troubleshooting and communication skills and ability to work independently.

Preferred
  • Basic understanding of APIs (REST, authentication concepts).
  • Experience in insurance or regulated industries is a plus.
  • Exposure to data warehouse concepts (ETL/ELT, fact/dimension tables).

Tools & Technologies
  • Boomi (or similar iPaaS - support level)
  • Salesforce, Origami, Vertafore, Guidewire
  • SQL / Data Warehouse tools
  • Jira
  • Confluence or similar documentation platforms

Education
Bachelor's degree in Information Systems, Computer Science, or equivalent practical experience.
Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.
Pay Range:
$64,800 - $88,000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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