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Application Support Manager Jobs in Westminster, MD

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FEMA Application Developer

Emmitsburg, MD · On-site

$82K - $92K/yr

Connected Logistics is seeking an Application Developer to add to our Information Technology Support Services team in support of the Federal Emergency Management Agency (FEMA) at the National ...

Chico's FAS, Inc.

Support Associate - Chico's

Gettysburg, PA · On-site

$17.50 - $22.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

Chico's FAS

Support Associate - Chico's

Gettysburg, PA · On-site

$17.50 - $22.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

Cgm

Technical Support Engineer

Owings Mills, MD · Hybrid

Manage multiple open cases and provide timely updates to internal and external customers. Your ... Submit your application now! Please make sure to include your salary expectations as well as your ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Westminster, MD

Application Support Manager information

See Westminster, MD salary details

$58.6K

$102.8K

$159K

How much do application support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for application support manager in Westminster, MD is $102,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $122,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What job categories do people searching Application Support Manager jobs in Westminster, MD look for?

The top searched job categories for Application Support Manager jobs in Westminster, MD are:

What cities near Westminster, MD are hiring for Application Support Manager jobs?

Cities near Westminster, MD with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,838 per year, or $49.4 per hour.

FEMA Application Developer

Connected Logistics

Emmitsburg, MD • On-site

$82K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description

Connected Logistics is seeking an Application Developer to add to our Information Technology Support Services team in support of the Federal Emergency Management Agency (FEMA) at the National Emergency Training Center (NETC) in Emmitsburg, Maryland.


Responsibilities Include:

  • Design and develop high-quality, scalable software applications using various programming languages and technologies.
  • Analyze user requirements and translate them into technical specifications.
  • Write clean, efficient, and well-documented code.
  • Collaborate with cross-functional teams including product managers, designers, and other developers.
  • Perform code reviews and provide constructive feedback to team members.
  • Debug and resolve software defects.
  • Maintain and improve existing applications.
  • Conduct thorough testing to ensure application performance and reliability.
  • Implement security best practices in application development.
  • Stay updated with emerging technologies and industry trends.
  • Other duties may be required to perform as needed.

Requirements

  • US Citizenship required.
  • Onsite Emmitsburg, Maryland.
  • FEMA Public Trust or T4 Public Trust.
  • Must be able to write SQL Server, HTML, CSS, JavaScript (including jQuery, jQuery plug-ins, and various other 3rd party JavaScript libraries), Must be capable of writing client and web-based applications using Classic ASP, ASP.NET, Visual Basic, .NET, C#, and Microsoft Access.
  • Experience using Microsoft Visual Studio and SQL Server Management Studio.
  • Skill in working independently, multitasking, prioritizing projects, and meeting deadlines.
  • Skill in using analytical and research skills in performance of job duties.
  • Demonstrate high-end customer service skills and excellent written and verbal communication skills.
  • Skill in establishing and maintaining cooperative working relationships with others.
  • Ability to present ideas in user-friendly language.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Self-motivated to learn, troubleshoot, and complete projects.

Total Rewards Statement


We believe in fairness and clarity throughout our hiring process. The anticipated salary range for this position is $82,000.00 - $92,000.00 USD. This is a good-faith range based on factors such as your experience, geographic location, and any applicable contractual requirements, and may vary slightly.


Beyond salary, we provide a robust benefits package and encourage ongoing professional development, because your growth and well-being matter to us. We're excited to support you in building a rewarding career with us!


Connected Logistics respects the need for confidentiality for all applicants.


Connected Logistics has been named a 2026 WTOP Top Workplace in the medium-sized business category. Our mission is clear: we deliver mission-focused IT, cybersecurity, logistics, and enterprise modernization support to federal agencies. When we invest in our people and create an environment where they feel valued and empowered, we deliver stronger outcomes for our clients and the missions we support. 


Connected Logistics offers an excellent benefits package that includes health, dental, vision, life, and disability insurance, a great 401(k) package, and generous Paid Time Off.


EOE/Disability/Veterans 

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