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Application Support Analyst Jobs in Iowa (NOW HIRING)

The Hyperion Analyst will work closely with business partners and coordinate with offshore application support team. Responsible for supporting the existing Hyperion applications as well as ...

This position is responsible for standard level work supporting information technology application ... The staff analyst may also manage small projects related to these applications and their ...

New

... application support. * Maintains, analyzes and repairs associated hardware/software/network systems and devices. * Analyzes, documents, and escalates calls to Analyst positions as appropriate.

... Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40-hour week. Duties include assisting customers by phone with computer, application, and ...

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Application Support Analyst information

See Iowa salary details

$14

$36

$65

How much do application support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for application support analyst in Iowa is $36.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $42.02 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Iowa? For Application Support Analyst jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Iowa look for? The top searched job categories for Application Support Analyst jobs in Iowa are:
Infographic showing various Application Support Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,779 per year, or $36.9 per hour.

Hyperion/PBCS Developer

Sarian, Inc.

Des Moines, IA • On-site

Full-time

Re-posted 21 days ago


Job description

JD:
The Hyperion Analyst will work closely with business partners and coordinate with offshore application support team. Responsible for supporting the existing Hyperion applications as well as performing end-to-end coordination on any new enhancements, tech refresh etc.
Accountabilities:
• Liaise with business users and technical offshore application support.
• Participate in the design and development of required changes to existing Enterprise Performance Management applications.
• Plan, coordinate and implement migrations and deployments related to system upgrades, improvements and maintenance of Oracle Hyperion Modules.
• Act as a technical lead for Hyperion Application addressing key data and technical issues.
Qualifications and Experience:
5+ years of experience Hyperion Developer role using Oracle Hyperion suite of products (Planning, Essbase, HFM,FDMEE , DRM).
• Hands on Experience in Hyperion Planning, Essbase, Hyperion FR and FDMEE Implementation and support work
• Hands on experience in creating and modifying business rules and calculation scripts.
• Hands on knowledge of creating and updating existing FR Report.
• Hands on knowledge of creating and updating existing integrations with FDMEE.
• Hands on knowledge of creating and updating user and group security.
• Hands on knowledge of creating Smart View ad hoc sheets for troubleshooting, data analysis and reporting.
• Good communication skill with the business partners as well as internal IT partners