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Application Support Analyst Jobs in Iowa (NOW HIRING)

Sarian, Inc.

Hyperion Business Analyst

Des Moines, IA · On-site

Hyperion - Business System Analyst The Hyperion Analyst will work closely with business partners and coordinate with IT (offshore application support and Infrastructure team). Responsible for ...

360 IT Professionals

Help Desk Support 3

Coralville, IA

$18.75 - $25.50/hr

Duties include assisting customers by phone with computer, application, and network support issues ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA

$18.75 - $25.50/hr

The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift ... Duties include assisting customers by phone with computer, application, and network support issues ...

Arete Technologies, Inc.

Help Desk Support 3

Coralville, IA · On-site

$18.75 - $25.50/hr

Duties include assisting customers by phone with computer, application, and network support issues ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

Arete Technologies, Inc.

Help Desk Support 3

Coralville, IA · On-site

$18.75 - $25.50/hr

Duties include assisting customers by phone with computer, application, and network support issues ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

Ethos

Mechanical Application Engineer

Tennant, IA

Mechanical Application Engineer The Mechanical Application Engineer will support Product Platforms ... Analyze product specifications and performance requirements to develop manufacturable designs

Ethos

Mechanical Application Engineer

IA · On-site

Mechanical Application Engineer The Mechanical Application Engineer will support Product Platforms ... Analyze product specifications and performance requirements to develop manufacturable designs

Ethos

Mechanical Application Engineer

Harlan, IA · On-site

Mechanical Application Engineer The Mechanical Application Engineer will support Product Platforms ... Analyze product specifications and performance requirements to develop manufacturable designs

ALTEN

Workstation Analyst

Cedar Rapids, IA · On-site

... application support, connectivity and related issues. Participates in a 24/7 on-call rotation. • Participates in various IT projects to continually improve and upgrade IT technologies. Identifies ...

Sarian, Inc.

Hyperion Developer

West Des Moines, IA · On-site

The Hyperion Analyst will work closely with business partners and coordinate with offshore application support team. Responsible for supporting the existing Hyperion applications as well as ...

Sarian, Inc.

Hyperion Developer

Des Moines, IA · On-site

The Hyperion Analyst will work closely with business partners and coordinate with offshore application support team. Responsible for supporting the existing Hyperion applications as well as ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Iowa

Application Support Analyst information

See Iowa salary details

$14

$36

$65

How much do application support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for application support analyst in Iowa is $36.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $42.02 per hour, depending on experience, location, and employer.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Iowa? For Application Support Analyst jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Iowa look for? The top searched job categories for Application Support Analyst jobs in Iowa are:
Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,779 per year, or $36.9 per hour.

Hyperion Business Analyst

Sarian, Inc.

Des Moines, IA • On-site

Full-time

Re-posted 20 days ago

Job description

JD:
Hyperion - Business System Analyst
The Hyperion Analyst will work closely with business partners and coordinate with IT (offshore application support and Infrastructure team). Responsible for supporting the existing Hyperion applications as well as performing end to end coordination on any new enhancements, infrastructure updates, tech refresh etc.
Accountabilities:
• Create stories
• Drive customer discussions independently and act as trusted advisor for solutions.
• Liaise with business users and technical offshore teams (application and infrastructure).
• Participate in the design and development of required changes to existing Enterprise Performance Management applications.
• Plan, coordinate and implement migrations and deployments related to system upgrades, improvements and maintenance of Oracle Hyperion Modules.
• Act as technical contact for Hyperion Application addressing key data and technical issues.
Qualifications and Experience:
5+ years of experience as BSA role using Oracle Hyperion suite of products (Planning, Essbase, HFM,FDMEE , DRM).
Working knowledge of installation and configuration of Hyperion components will be an added advantage .
Experience and knowledge of the Insurance industry preferred.
Experience interfacing with key stakeholders and applying technical/functional proficiency in delivering the solutions.
Experience with an ERP tool (Oracle R12 preferred) and integration with Hyperion/EPM.
Experience working both collaboratively and independently in an onshore/offshore model using Agile methodologies.
Extensive knowledge of Excel, Essbase Spreadsheet Add-in, SmartView and Hyperion Financial Reporting (HFR).
Strong understanding of business processes, requirements and mapping to data inflow, various complex computations to final reporting.

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