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Application Customer Service Representative Jobs

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... in application materials based on available information. These tools assist our recruitment team ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service ... in application materials based on available information. These tools assist our recruitment team ...

Force Home Services

Customer Service Rep

Denton, TX

$60K/yr

We also make it easy to apply to this customer service representative opportunity with our initial quick mobile-optimized application . If we have your attention, please continue reading! ABOUT FORCE ...

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How much do application customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for application customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Application Customer Service Representative jobs near you
Infographic showing various Application Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Manassas, VA • On-site

$18 - $20/hr

Full-time

Re-posted 19 days ago

Job description

Customer Service Representative (CSR)
My Plumber Plus - Manassas, VA
Looking for a customer service role where your work actually matters and the phones stay busy?
For more than 40 years, My Plumber Plus has been a trusted residential service provider serving homeowners across Northern Virginia and Maryland. Our success is driven by skilled technicians in the field-and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you're the first voice they hear and a key part of the customer experience.
We're looking for a Customer Service Representative who can handle a fast-paced environment, communicate clearly, and take pride in helping customers while keeping schedules full and memberships growing.
What You'll Do
  • Respond to customer requests, resolve issues and promote the company
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Develop a proven track record in customer service.
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager

What We're Looking For
  • Strong verbal communication with ability to control and guide conversations
  • Demonstrated ability to meet or exceed KPIs (calls per hour, booking rate, etc.)
  • Reliable attendance and punctuality (critical for call volume coverage)
  • Ability to multitask across systems while maintaining accuracy
  • Strong problem-solving skills and ability to handle objections professionally
  • Comfortable working in a fast-paced, performance-driven environment
  • Basic computer proficiency (CRM systems, scheduling software, etc.)

$18 - $20 an hour
plus incentives
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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