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Application deadline: Jun 12, 2026
AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Sr. Planning Excellence Lead to orchestrate the end-to-end planning cycle across Annual Planning (AP) and In-Year Planning (IYP) mechanisms. This role serves as the operational backbone connecting multiple planning workstreams - territories, goals, quotas, compensation, and resource planning - ensuring every workstream operates against shared milestones, timelines, deliverables, and standards.
Our team has subject matter experts who own each planning mechanism - territories, goals, quotas, compensation, and resource planning. The Sr. Planning Excellence Lead connects the dots across these workstreams as the single-threaded owner of planning program management, stakeholder communications, knowledge management, and AI-enabled workflow automation. This person brings structure, clarity, and rigor to complex multi-team planning cycles that run year-round - codifying mechanisms, simplifying coordination, and scaling through automation. They are the first point of contact for any stakeholder asking "where are we in the planning cycle, what is due, and who owns it."
This role partners closely with ASP Ops central planning team, ASP Ops business-aligned teams, ASP Ops data teams, ASP Finance, field Specialist and Partner teams, SMGS Ops central planning teams, and Sales BU planning teams.
Key job responsibilities
* Own the master AP/IYP project tracker, calendars, workback schedules, and standardized templates - serving as single source of truth for milestones, owners, dependencies, and status across all planning workstreams.
* Proactively communicate key milestones, deliverables, and changes to all stakeholders through the most effective channels (email, Slack, 2x2 updates, office hours, Wiki). Own the weekly planning status update and host stakeholder office hours.
* Track and escalate risks, timeline slips, and cross-team dependencies before they become blockers.
* Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source.
* Build and manage AI-powered solutions (using Amazon Quick, Kiro, etc.) to scale planning mechanisms - examples including Q&A agents for policy questions, automated status tracking, and documentation improvement driven by conversation logs.
* Organize and facilitate planning workshops and offsites - including retrospectives, pre-planning sessions, and cross-functional alignment forums - ensuring insights translate into concrete improvements for the next cycle.
A day in the life
You start the morning reviewing where every planning workstream stands - checking timelines, flagging risks, and nudging owners before deadlines slip. Mid-morning, you send a crisp status update to 30+ stakeholders before someone is chasing you for answers. After lunch, you hop into a working session where five teams need to align on the same milestone - you facilitate, capture decisions, and follow up. Between meetings, you improve the knowledge base and tune the AI agent that handles routine planning questions so your teammates can focus on strategy. No two planning cycles look the same, and you make sure none of them fall apart.
About the team
The ASP Planning and Business Operations team drives strategic planning, operational excellence, and builder experience transformation across AWS Specialists and Partners. We manage annual planning, in-year planning, workflow automation, and partner internal tooling. Our team culture emphasizes curiosity, customer obsession, and data-driven decision making. We believe in "codify, simplify, automate" - fixing the process first, then scaling it through tooling and AI.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience effectively communicating complex concepts through written and verbal communication
PREFERRED QUALIFICATIONS
- Experience working within a high-growth, technology company
- Experience presenting to senior leadership
- Experience using data and analytics to drive sales strategy and results
- Experience with planning systems such as Anaplan, Varicent, Salesforce Territory Management, or other enterprise planning platforms
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 133,900.00 - 181,200.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually