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Position Summary

Helene Fuld College of Nursing seeks an experienced higher-education professional to serve as the Assistant Vice President (AVP) for Student Information Systems. This position oversees the configuration, administration, and continuous improvement of the College’s Student Information System (SIS) Anthology to support Admissions, Registrar, Financial Aid, Student Accounts, and Academic Affairs.

The AVP will play a pivotal role in ensuring operational excellence, regulatory compliance, and data integrity across the student lifecycle. The ideal candidate will combine a strong understanding of higher education processes with hands-on technical and analytical skills, someone who can troubleshoot and resolve SIS issues independently, collaborate across departments, and enhance system usability through training and documentation.

Key Responsibilities

System Administration & Configuration

• Serve as the primary administrator and subject-matter expert for the College’s Student Information System (Anthology).
• Configure system components, including calendars, catalog years, courses, grading scales, start dates, and academic terms.
• Create and manage hold groups and hold messages within the self-service portal.
• Ensure LMS (Canvas) integration accuracy and verify that faculty, courses, and students are synced before each semester.
• Troubleshoot data and system errors and implement solutions.

Admissions & Enrollment Management

• Build new student records.
• Provide and update online registration instructions for student distribution.
• Collaborate with Admissions, Registrar, and Financial Aid to ensure smooth enrollment workflows and policy compliance.

Registrar & Academic Operations

• Manage and submit enrollment and degree verification reports through the National Student Clearinghouse to maintain compliance with enrollment reporting deadlines.
• Update student statuses as needed and assist with enrollment changes to ensure records flow properly to Canvas.
• Support class scheduling and term setup.
• Add faculty and adjuncts to the system for LMS synchronization.
• Configure faculty access to post final grades and attendance after semester close.
• Generate class roster reports and academic data for program directors and administrators.

Financial Aid & Student Accounts

• Collaborate with Financial Aid to configure communication templates, troubleshoot SIS and data issues, and generate departmental reports.
• Coordinate with Student Accounts to create student groups, configure billing task templates, and issue billing notifications according to the master academic calendar.
• Assists in ensuring that financial aid and account configurations align with compliance requirements.

Training, Support & User Engagement

• Develop user-friendly training materials and short instructional videos for students, faculty, and staff to enhance SIS adoption and orientation.
• Conduct demonstrations on how to use the self-service portal.
• Provide system training to new faculty and administrative users on posting grades, attendance, and managing holds.
• Offer ongoing support to departments and resolve functional issues impacting system users.

Faculty & Academic Department Collaboration

• Attend AAS and GBS unit meetings as needed.
• Support faculty in posting attendance and final grades.
• Provide rosters and data reports for clinical assignments.
• Communicate instructions for releasing academic advisement holds and using the self-service portal.

Qualifications

• Bachelor’s degree required; Master’s degree preferred in Higher Education Administration, Information Systems, Computer Science, or a related field.
• Minimum 5 years of experience in higher education managing or administering student information systems.
• Strong understanding of enrollment management, registrar operations, financial aid processes, and compliance reporting.
• Demonstrate ability to analyze, configure, and troubleshoot SIS issues independently.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proven ability to communicate complex technical information clearly to non-technical audiences.

Preferred Skills & Experience

• Experience with Anthology, CampusNexus, Jenzabar, Ellucian, or similar SIS platforms.
• Familiarity with Canvas or other LMS platforms.
• Understanding of FERPA, Title IV, and other higher-education compliance standards.
• Strong data management and reporting skills.
• Experience developing training videos or user guides for staff and students.

Salary Range: $90,000- $110,000