As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This is 100% remote position.ย
Job responsibilities:
The expectation is that the majority of an Executive Admissions Representative time will be spentย
directly interacting with prospects/students either in person or on the phone. It is also expected thatย
the Admissions Representative meet all minimum standards outlined per the performanceย
management program.ย
Prospect/Student Interaction (90%).
Building Relationships
Take inquiry calls from all potential students interested in knowing or receivingย
information about the programs-including entrance requirements, curricula, andย
academic standards-and encourage qualified prospects to schedule an appointment forย
an interview.
Return web inquiries and calls promptly to all potential students and give accurateย
information about the programs, including entrance requirements, curricula, andย
academic standards.
Make outbound phone calls to potential students that have expressed interest inย
attending the institution. Outbound calling efforts are a key component of this role.
Participation in organized phone-a-thons and dialing campaigns according to companyย
best practices is required and is an essential part of day-to-day activity.
Initiate unsolicited leads and generate new business when not responding to outstandingย
inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up interviews that did not progress in the enrollment process andย
dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, wherein any reference to Financial Aid compliesย
with the stated Company Policy.
Utilize only approved company materials during the interview process, and conductย
interviews according to the stated policies and process at all times.
Meet with the potential students to explain the program offering and match the college'sย
benefits and advantages to the student's needs. Discuss and advise suitable programs inย
accordance with the student's desires, qualifications, and objectives.
Make all efforts to ensure that admissions management meets with the potential studentย
and is well informed about the student's motivations and concerns about attending theย
college.
Mentoring and Guidance (5%)
Provide basic information and routine advice, guidance and assistance to students usingย
established procedures and policies on available programs and eligibility requirements,ย
including the application of policies, procedures and documentation regarding theย
admissions process.
Serve as a liaison between student and campus, and make all necessary enrollment formsย
available and assist in completion as needed (including reviewing applications and relatedย
documentation for compliance, partnering with Finance to ensure a high level of customerย
service during the transition, and following up to ensure that financial aid packaging isย
complete).
Mentor and advise students to help them identify their unique skills and interests.
Address any easily resolved inquiries, questions, concerns or issues (may refer moreย
difficult issues to a more experienced staff member), and ensure appropriate action isย
taken to the satisfaction of the student, Company, and/or regulatory agencies inย
compliance with policy, procedures and legal requirements.
Administrative (5%)
Accurately account for all inquiries and the admissions activity associated with allย
Inquiries.
Complete daily activity reports.
Ensure that all pre-start paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all training for this position, as required at any time byย
the Company.
Perform other duties as assigned by local leaders.
Attend meetings as directed by supervisor.
Key Behaviors
Dependability: Responds to requests for service and assistance.
Teamwork: Balances team and individual responsibilities.
Decision Making: Displays willingness to make decisions.
Communication: Effectively communicates with others.
Time Management: Can complete all job requirements in allotted time.
Work Ethic: Displays an organized and result-oriented approach, and motivation toย
perform without extensive direction.
Accuracy: Displays high quality of work and level of accuracy.
Performs other duties as assigned.
Comply with all policies and standards.