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Answer Health Jobs (NOW HIRING)

Weekday AI

Healthcare Expert

$90 - $100/hr

Answer healthcare-specific questions and provide thoughtful, evidence-based feedback using your professional expertise. * Identify and recommend trusted clinical references, guidelines, and ...

Weekday AI

Healthcare Expert

$90 - $100/hr

Answer healthcare-specific questions and provide thoughtful, evidence-based feedback using your professional expertise. * Identify and recommend trusted clinical references, guidelines, and ...

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Answer Health information

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$11

$17

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How much do answer health jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for answer health in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What types of teams and professionals do Answer Health employees typically collaborate with in their daily work?

At Answer Health, employees often work closely with a multidisciplinary team that may include physicians, nurses, administrative staff, and IT specialists. Collaboration is key, as team members coordinate patient care, manage scheduling, and ensure accurate communication of medical information. Regular meetings and digital communication tools are commonly used to streamline workflows and address patient needs efficiently. This collaborative environment supports learning from peers and fosters a supportive workplace culture.

What is an Answer Health professional?

Answer Health refers to healthcare professionals who provide medical advice, support, and information, often remotely via phone, chat, or online platforms. These professionals may include nurses, physicians, or other trained staff who assist patients with health-related questions, triage symptoms, and guide them toward appropriate care. The goal of Answer Health services is to improve access to healthcare by offering quick, reliable guidance outside of traditional in-person appointments.

What are the key skills and qualifications needed to thrive as a Health Information Specialist, and why are they important?

To thrive as a Health Information Specialist, you need a solid understanding of medical terminology, health data management, and typically an associate’s or bachelor’s degree in health information management or a related field. Familiarity with electronic health record (EHR) systems, coding systems like ICD-10, and certifications such as RHIT or RHIA are highly valued. Attention to detail, integrity, and strong organizational and communication skills set top professionals apart in this role. These skills ensure accurate, secure management of patient data, supporting compliance and quality patient care in healthcare organizations.
More about Answer Health jobs
What job categories do people searching Answer Health jobs look for? The top searched job categories for Answer Health jobs are:
Answer Health jobs near you
Infographic showing various Answer Health job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Live Answer Representative

Tryon Medical Partners

Charlotte, NC • On-site

$35K - $40K/yr

Full-time

Posted 9 days ago

Job description

Live Answer Representative
General Job Summary: Receives and provides information to patients, significant others, healthcare team members and guests in a courteous and professional manner. Provides an accurate and timely registration process to the patients. Performs duties of Live Answer.
(This is a full time position that will be located at our Live Answer office in SouthPark, Monday - Friday 8 am to 5 pm)
Primary Job Responsibilities/Tasks may include, but not limited to:
Live Answer Representative responsibilities include:
  • Serves as the first point of response to delivery system access and billing related telephone calls and messages. Ensures resolution of each patient's concerns by directly addressing the issues or, if needed, escalating the issue to a point of resolution.
  • Ensures all calls are handled efficiently and in a timely manner.
  • Takes requests for refills, labs and test results. Sends them to the appropriate team.
  • Schedules patients appropriately, with the correct physician and with the correct visit type.
  • Ability to assess a phone call to determine if triage needs to handle call.
  • Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.
  • Greets and assists patients, visitors and guests over the phone. Acts with a sense of urgency when dealing with patients and workflow.
  • Verifies all patient's demographic information ensuring that all personal information is correct.
  • Verifies and enters patient's insurance information into our system accurately and verifies that we are in network with carrier.
  • Collects patient copays, deductible and/or balances in a professional manner.
  • Answer basic patient billing questions and/or directs to billing office.
  • Monitors and resolves registration errors.
  • Acts and communicates in a professional manner, appropriate for the healthcare setting.
  • Verifies patient's information.
  • Complete full registration process.
  • Send messages to the appropriate staff to ensure the patient's needs get handled in a timely manner.
  • Other duties as assigned.
Requirements
Education:
  • High school diploma; some college preferred

Experience:
  • Minimum of one-year medical office or healthcare facility experience preferred.
  • E.H.R. and Scheduling experience preferred.
  • Experience serving customers in person and on the phone.

Physical Requirements:
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for long periods of time.
  • Must be able to speak and articulate clearly.

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