SUMMARY: Oversees the Amusements Team Leaders and Amusements Attendants. Provides assistance to Amusements Manager, Assistant Director and Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES: OTHER DUTIES MAY BE ASSIGNED:
โServe as guest first point of contact for the Amusement Park/Storyland
โRespond to customer concerns and provide excellent customer service during all interactions.
โEnsure all rides are properly and adequately staffed.
โEnsure a safe experience for all guests.
โOpen and/or close the facility as required.
โMonitor and ensure satisfactory conditions and cleanliness of the entire facility.
โMonitor condition and level of inventory and equipment; process orders as necessary.
โEnsure that all labor and safety guidelines are being adhered to, during park operation.
โResponding to, facilitating and/or assisting with park safety incidents as a representative of management.
โEnsure that all staff are following policies and procedures.
โAssist cashiers with the preparation of cash reports.
โPrepares daily reports, reviews and audits time sheets..
โConducts daily audits of ride operators to ensure a safe operation
โPlans and assigns work schedules effectively and fairly.
โOther duties as assigned.
SUPERVISORY RESPONSIBILITIES:
โDirectly supervises all Ride Operators, Cashiers, and Team Leaders in the Amusement department.
โCarries out supervisory responsibilities in accordance with the organizationโs policies and applicable laws.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
โHigh school diploma or general education degree (GED); three to five years related experience and/or training; or equivalent combination of education and experience.
**Ride experience not required**
COMPETITIVE BENEFITS PACKAGE!
- Medical insurance with MERP card
- Dental and vision insurance (FSA available)
- Paid Time Off program
- Company paid life insurance and short term disability
- Retirement plan, company contributes up to 6%
- 15 paid holidays, 2 floating holidays
- Admission to selected park events
- Discount on admission and food
- Free tennis and pickle ball court rental