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American Home Shield Jobs (NOW HIRING)

Aire Serv

Home Warranty Coordinator

Jefferson City, MO · On-site

Be the primary point of contact for American Home Shield warranty claims * Navigate AHS portals to submit claims, manage approvals, and follow up on reimbursements * Schedule service technicians for ...

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How much do american home shield jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for american home shield in the United States is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What jobs pay $250 an hour?

Jobs that pay $250 an hour typically include specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, and high-level consultants. These positions often require advanced education, extensive experience, and sometimes certification or licensing. Freelance professionals like top-tier consultants or expert speakers may also command such rates depending on their expertise and demand.

What is an American Home Shield job?

An American Home Shield job typically involves working for a leading home warranty company that provides protection plans for homeowners. Employees may work in customer service, claims processing, sales, or technical support to assist customers with their home warranty needs. Roles can include handling service requests, coordinating repairs with contractors, and ensuring customer satisfaction. The company offers opportunities for professional growth in a fast-paced, customer-focused environment.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, sales managers, real estate brokers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience, and may involve physically demanding work or irregular schedules.

What are the key skills and qualifications needed to thrive in the American Home Shield position, and why are they important?

To succeed at American Home Shield, especially in roles such as Claims Representative or Customer Service Specialist, one must have a strong understanding of home warranty processes, insurance principles, and excellent customer service skills, often supported by prior experience in property management or claims administration. Familiarity with CRM software, claims management systems, and basic Microsoft Office applications is usually required. Exceptional communication, problem-solving, and organizational skills distinguish top performers in these positions. These competencies are vital for efficiently handling customer inquiries, resolving issues, and ensuring client satisfaction in a fast-paced environment.

What does a typical day look like for a Customer Service Representative at American Home Shield?

A typical day involves responding to customer inquiries via phone, email, or chat, processing service requests, and coordinating with contractors to address customer needs. You will spend much of your time reviewing claim details, updating records in the company's systems, and troubleshooting homeowner issues related to covered appliances and systems. Collaboration with fellow team members and contractors is essential to ensure timely service and resolve escalations. The role offers variety in daily tasks and provides the opportunity to develop customer relations and problem-solving skills, which can lead to advancement in customer support or claim management roles within the company.

Which company owns American Home Shield?

American Home Shield is owned by Frontdoor, Inc., a home service company that provides home warranty services. Frontdoor manages American Home Shield along with other home protection brands and is publicly traded on the New York Stock Exchange.

Is American Home Shield a good company to work with?

American Home Shield is a home warranty provider, not a company typically associated with employment. If referring to employment opportunities, reviews suggest that employee experiences vary, with some citing good benefits and work environment, while others mention management and workload concerns. Prospective employees should research current reviews and company culture to assess suitability.
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American Home Shield jobs near you
Infographic showing various American Home Shield job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $42,886 per year, or $20.6 per hour.
Home Warranty Coordinator

Home Warranty Coordinator

Aire Serv

Jefferson City, MO • On-site

Other

Medical, PTO

Posted 8 days ago

Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

185th of 238 rated repair and maintenance companies

Job description

Home Warranty Coordinator

Jefferson City, MO | Full-Time | Service / Sales Support

Base Salary + Commission on Equipment Upgrade Conversions



Are you highly organized, confident on the phone, and motivated by results? We're looking for a driven Home Warranty Coordinator to join our team and play a key role in managing American Home Shield (AHS) warranty claims, scheduling technicians, handling billing, and converting repair calls into equipment upgrade opportunities.

This is a great fit for someone who thrives in a fast-paced environment, loves talking with people, and can juggle multiple tasks while staying focused on details and outcomes.




What You'll Do:

  • Be the primary point of contact for American Home Shield warranty claims
  • Navigate AHS portals to submit claims, manage approvals, and follow up on reimbursements
  • Schedule service technicians for warranty work and ensure timely communication with customers
  • Handle billing for warranty jobs and ensure accurate documentation
  • Speak with homeowners about their coverage and present upgrade options when applicable
  • Convert eligible repair calls into equipment upgrades, earning commission
  • Track all activity in CRM and keep digital records up to date
  • Work closely with dispatch, service, and sales teams to ensure smooth customer experience
  • Assist with customer service duties and cover CSR responsibilities during absences or high call volumes.


What You'll Need:

  • Experience in customer service, coordination, or administrative roles (HVAC or warranty experience is a plus)
  • Experience with Service Titan is preferred
  • Strong communication skills, comfortable on the phone and clear in writing
  • Highly organized and able to manage time and tasks independently
  • Sales-minded with confidence presenting options and handling objections
  • Comfortable using computers, digital portals, and CRM systems
  • High school diploma or equivalent (additional education is a bonus)



What You'll Get:

  • Competitive base pay
  • Commission on all equipment upgrade conversions
  • Health benefits, paid time off, and holidays
  • Ongoing training and growth opportunities
  • A team environment that values your input and drive

What Aire Serv employees say

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