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$31K

$62.8K

$107K

How much do commission american home shield jobs pay per year?

As of Aug 10, 2026, the average yearly pay for commission american home shield in the United States is $62,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $80,000.00 per year, depending on experience, location, and employer.

What does a commission American Home Shield representative do?

A Commission American Home Shield representative is responsible for selling home warranty plans to homeowners, real estate professionals, and other potential clients. Their main duties include explaining the benefits of home warranties, answering customer questions, processing sales, and maintaining relationships with existing clients. They typically earn a base salary plus commission based on the number of plans sold or renewed. This role requires strong communication and sales skills, as well as a good understanding of the products offered by American Home Shield.

What skills and qualifications are needed to thrive as a commission American Home Shield representative?

To thrive as a Commission Sales Representative at American Home Shield, you need strong sales acumen, knowledge of home warranty products, and typically a high school diploma or equivalent. Familiarity with CRM systems, lead management software, and telemarketing tools is often required. Outstanding communication, persuasion, and customer service skills help build rapport and close deals effectively. These abilities are crucial to consistently meeting sales targets, ensuring customer satisfaction, and maximizing commission earnings.

How does working as a commission American Home Shield representative impact earning potential and daily work structure?

Working as a commission-based sales representative at American Home Shield offers the advantage of uncapped earning potential, as your income is directly tied to your sales performance. Daily responsibilities typically include reaching out to potential clients, conducting product presentations, and following up on leads, often both in-person and over the phone. The role requires self-motivation, strong time management, and the ability to build relationships with real estate professionals and homeowners. Team collaboration is common, with regular meetings to share best practices and updates. This role provides opportunities to advance into higher-level sales or leadership positions based on performance.

What is the difference between Commission American Home Shield vs Commission American Home Warranty?

AspectCommission American Home ShieldCommission American Home Warranty
CredentialsTypically no specific licensing requiredUsually no licensing required
Work EnvironmentCustomer service, claims processing, technical supportCustomer service, claims processing, technical support
Industry UsageHome warranty services, home protection plansHome warranty services, home protection plans
Common Search IntentComparing home warranty providersComparing home warranty providers

The main difference between Commission American Home Shield and Commission American Home Warranty lies in branding and specific service offerings, but both roles generally involve customer support and claims processing within the home warranty industry. They share similar credentials and work environments, making them comparable in terms of job functions and industry usage.

More about Commission American Home Shield jobs
What cities are hiring for Commission American Home Shield jobs? Cities with the most Commission American Home Shield job openings:
What are the most commonly searched types of American Home Shield jobs? The most popular types of American Home Shield jobs are:
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Commission American Home Shield jobs near you
Infographic showing various Commission American Home Shield job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $62,769 per year, or $30.2 per hour.

Member Resolution Associate/Retention - 100% Remote

Frontdoor, Inc.

Des Moines, IA • On-site, Remote

$16.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary: ** **
As a Customer Retention Representative, you will respond to escalated customer service issues and cancellation requests. You will address customer requests to cancel service and seeks to resolve customer dissatisfaction. You are responsible for Communicating and reinforcing the value and benefits of products and services.
Responsibilities: ** **
  • Responds to escalated customer service issues and cancellation requests received via phone or written correspondence (e.g., fax, e-mail, letter).
  • Addresses customer requests to cancel service and seeks to resolve customer dissatisfaction.
  • Investigates, researches, and adapts solutions where possible to meet the customer's needs and retain the customer.
  • Communicates and reinforces the value and benefits of products and services to customers.
  • Analyzes customer product and/or service plans to determine potential price concessions.
  • Maintains an acceptable customer retention percent rate while following policy and procedural guidelines.
  • Maintains general knowledge and awareness of marketing campaigns and offers for use in retaining customers (e.g., product conversion).
  • Tracks customer feedback and provides to management.
  • May assume other duties as applied.

Qualifications
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 3+ years of customer service experience and/or training required
Required Skills: ** **
  • Must have internet access with minimum 4.6Mbps upload/download speeds
  • Customer service and conflict resolution skills
  • Written and verbal communication skills, including influencing and persuading
  • Knowledge of and ability to apply contractual terms and concepts
  • Knowledge of policies and procedures
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Analytical skills
  • Organizational and time management skills

Preferred Skills: ** **
  • Empathy - true empathy exhibited while on the job in this role builds authenticity and positive rapport with worried, uncertain, and irate customers.
  • Organization - Varied organizational skills like notetaking, time management, and prioritizing help agents handle daily workloads.
  • Leads conversations with positivity and control - leads members to identified outcome and controls the conversation in a positive fashion.

Other/State Specific
This role pays $16.63/hour plus job based incentive , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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ID 2026-4119
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp

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