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Executive American Home Shield Jobs (NOW HIRING)

Frontdoor, Inc.

$145 - $185/hr

American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...

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Executive American Home Shield information

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$26.5K

$93.6K

$184K

How much do executive american home shield jobs pay per year?

As of Aug 22, 2026, the average yearly pay for executive american home shield in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Executive American Home Shield vs Customer Service Manager?

AspectExecutive American Home ShieldCustomer Service Manager
CredentialsExperience in home warranty industry, management skillsCustomer service experience, leadership skills
Work EnvironmentOffice-based, client-facing, administrativeCall centers, office, client interaction
Industry UsageHome warranty services, property managementRetail, service industries, home services

Executive American Home Shield professionals focus on managing home warranty services, overseeing claims, and client relations within the home protection industry. Customer Service Managers handle client interactions, team leadership, and service quality in various industries. While both roles require strong communication skills, Executive American Home Shield roles emphasize industry-specific knowledge, whereas Customer Service Managers have broader customer service expertise.

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Executive American Home Shield jobs near you
Infographic showing various Executive American Home Shield job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Contact Center Associate - Authorizations Agent - 100% Remote

Frontdoor, Inc.

Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As an Authorizer, you will review contracts and determines coverage. You will negotiate pricing with contractors when applicable, inform members of non-covered claims when applicable and provides any necessary follow-up.
Responsibilities:
  • Responsible for authorizing repair/replacement of covered systems or appliances.
  • Negotiates pricing with contractors. Informs customers of non-covered claims when applicable.
  • Provides any necessary follow-up.

Qualifications
Minimum Education, Licensure and Professional Certification requirements:
High school diploma or general education degree (GED) required; and/or an equivalent combination of education and experience
Minimum Experience required
1-3 years of customer service experience and/or training required
Required Skills:
  • Knowledge of how to read a contract
  • Knowledge of business unit policies and procedures
  • Customer service and conflict resolution
  • Negotiation skills
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Ability to multi-task
  • Ability to adapt to a fast-paced environment
  • Must have internet access with minimum 4.6Mbps upload/download speeds

Preferred Skills:
  • Highly skilled in mathematics
  • Strong deductive reasoning skills
  • Effective communication skills

Other/State Specific
This role pays between $16.00/hr to $17.00/hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
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At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
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Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
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Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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Job Locations US
ID 2026-4131
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp

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