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American Claims Management Jobs (NOW HIRING)

American Benefit Plan Administrators, Inc.

$80K/yr

Develops staff through performance management, goal setting, training, and effective employee ... Zenith American Solutions is the largest independent Third Party Administrator in the United States ...

Chubb

Claim Director

Alpharetta, GA · On-site

$78K - $114K/yr

Maintain proactive management of claims by focusing efforts toward expedient and equitable resolutions and ensuring established reserves reflect Chubb North American's financial exposure. Provide ...

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American Claims Management information

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$35K

$87.9K

$139K

How much do american claims management jobs pay per year?

As of Sep 12, 2026, the average yearly pay for american claims management in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is American Claims Management?

American Claims Management (ACM) is a third-party claims administrator that provides claims management services for various lines of insurance, including property, casualty, workers' compensation, and specialty programs. As a claims administrator, ACM partners with insurance carriers, program managers, and self-insured entities to handle the claims process on their behalf. This includes investigating claims, determining coverage, managing settlements, and ensuring regulatory compliance. ACM aims to deliver efficient and fair claim resolutions while helping clients control costs and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a claims manager at American Claims Management?

To thrive as a Claims Manager, you need expertise in insurance claims processes, risk assessment, and knowledge of relevant laws, often supported by a degree in business or insurance-related fields. Familiarity with claims management software, document management systems, and industry certifications such as AIC (Associate in Claims) are typically required. Strong analytical thinking, negotiation skills, and effective communication set top performers apart in this role. These skills are crucial for accurately processing claims, mitigating risk, and ensuring quality service to clients and stakeholders.

What are some common challenges faced by claims adjusters at American Claims Management, and how can new hires prepare for them?

Claims adjusters at American Claims Management often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders and external partners. New hires can prepare by developing strong organizational skills, becoming familiar with relevant insurance policies and regulations, and practicing effective negotiation and conflict resolution techniques. Additionally, leveraging mentorship and training resources within the team can help new adjusters quickly adapt to the fast-paced environment and build confidence in their decision-making abilities.

What is the difference between American Claims Management vs Claims Adjuster?

AspectAmerican Claims ManagementClaims Adjuster
CredentialsTypically requires state licensing, insurance adjuster certificationRequires licensing, certification varies by state and employer
Work EnvironmentOffice-based, claims processing centers, remote optionsFieldwork, site visits, office settings
Industry UsageInsurance companies, third-party claims management firmsInsurance carriers, third-party administrators
Job FocusManaging claims, customer service, documentationAssessing damages, negotiating settlements, inspecting claims

American Claims Management and Claims Adjuster roles both involve handling insurance claims, but American Claims Management often refers to a company or team managing claims, while Claims Adjusters are professionals who evaluate and settle claims. Both require licensing and industry knowledge, but their daily tasks and work environments differ slightly.

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What cities are hiring for American Claims Management jobs?

Cities with the most American Claims Management job openings:

What states have the most American Claims Management jobs?

States with the most job openings for American Claims Management jobs include:

What job categories do people searching American Claims Management jobs look for?

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American Claims Management jobs near you
Infographic showing various American Claims Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Legal Specialist

Mount Prospect, IL • On-site, Remote

AMERICAN FREEDOM INSURANCE
Insurance Services • 51 - 200 employees
Learn more about AMERICAN FREEDOM INSURANCEexternal

$25 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Review, interpret, and process incoming claim-related documents and attorney/legal correspondence related to bodily injury claims.

  • Accurately index, route, assign, and attach documents within the claims management system to ensure complete and accurate claim files.

  • Assign bodily injury claims to appropriate casualty adjusters based on guidelines, complexity, and workload distribution.

Job description

Description:

We are seeking an experienced Claims Litigation Coordinator to support our injury and litigation claims operations. This role plays a key part in claim intake support, document interpretation, classification, and workflow coordination within the casualty claims environment. The ideal candidate has prior claims processing experience, demonstrates strong reading comprehension and analytical ability, and can independently determine appropriate next steps based on claim-related documentation and requests. This role requires a high level of accuracy, judgment, and adaptability in a fast-paced environment with evolving priorities and multiple claim system inputs.  



Key Responsibilities: 

  • Review, interpret, and process incoming claim-related documents and attorney/legal correspondence related to bodily injury claims, determining appropriate categorization and claim handling actions 
  • Accurately index, route, assign, and attach documents within the claims management system to ensure complete and accurate claim files 
  • Assign bodily injury claims to appropriate casualty adjusters based on guidelines, complexity, and workload distribution 
  • Identify and escalate time-sensitive or high-impact legal and claim documents (e.g., letters of representation, demands, lawsuits, filings) 
  • Draft emails, letters, and routine to semi-complex written communications on behalf of adjusters and claims personnel, including correspondence to attorneys, claimants, and internal stakeholders 
  • Support workflow management to ensure timely claim progression and adherence to internal service standards and SLAs 
  • Create, run, and interpret operational and claims-related reports to support workload management and tracking 
  • Communicate with internal teams (adjusters, litigation, and support units) to clarify document intent, resolve discrepancies, and support claim handling activities 
  • Provide cross-functional support to other auto claims units based on business needs and workload demands 
  • Maintain strict confidentiality and comply with all regulatory, legal, and company guidelines 
Requirements:
  • 2+ years of experience in casualty claims processing, bodily injury, or litigation support  
  • Prior experience handling attorney correspondence, legal documents, or working in a claims/legal environment  
  • Experience drafting professional written correspondence to attorneys or legal representatives  
  • Strong understanding of claims workflows and legal documentation (e.g., demands, complaints, liens, LORs)  
  • High attention to detail with strong organizational skills  
  • Ability to prioritize and manage high-volume workloads with accuracy  
  • Demonstrated ability to learn quickly and operate independently after onboarding  
  • Proficiency in claims management systems and standard office software  


Preferred Qualifications: 

  • Experience supporting litigated claims or working closely with injury adjusters  
  • Familiarity with multi-state claim handling requirements  
  • Exposure to compliance or regulatory standards within insurance claims  


Benefits AFIC offers a competitive salary and a comprehensive benefits package to support you 

  • Competitive Salary: Rewarding your expertise and experience 
  • Financial Security: 401K with up to a 6% company match 
  • Health & Wellness:  Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services 
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best 
  • Work-Life Balance:  Monday-Friday, 8 am-5 pm CST 
  • Holidays:  At Least 6 Paid Holidays 
  • Paid Time Off (PTO):  PTO that can be used for vacation, personal, or sick time 
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters 
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions 
  • Professional Growth:  Paid training, state licensing reimbursement, and opportunities for advancement 
  • Positive Culture:  Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more