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American Claims Management Jobs (NOW HIRING)

AIG

Claims Management Analyst

Atlanta, GA · On-site

Claims Management Analyst Join us as a Claims Analyst to grow your experience in handling complex ... Reimagining insurance to make a bigger difference to the world American International Group, Inc ...

AIG

Claims Management Analyst

Dallas, TX · On-site

Claims Management Analyst Join us as a Claims Analyst to grow your experience in handling complex ... Reimagining insurance to make a bigger difference to the world American International Group, Inc ...

Zurich 56 Company Ltd

$60 - $80/hr

... American Claims office[s]: Atlanta, GA; Addison, TX; Schaumburg, IL; Omaha, NE . Take your career ... As a Claims Specialist, you will manage auto liability property damage and Direct Market ...

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American Claims Management information

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$35K

$87.9K

$139K

How much do american claims management jobs pay per year?

As of Sep 8, 2026, the average yearly pay for american claims management in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is American Claims Management?

American Claims Management (ACM) is a third-party claims administrator that provides claims management services for various lines of insurance, including property, casualty, workers' compensation, and specialty programs. As a claims administrator, ACM partners with insurance carriers, program managers, and self-insured entities to handle the claims process on their behalf. This includes investigating claims, determining coverage, managing settlements, and ensuring regulatory compliance. ACM aims to deliver efficient and fair claim resolutions while helping clients control costs and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a claims manager at American Claims Management?

To thrive as a Claims Manager, you need expertise in insurance claims processes, risk assessment, and knowledge of relevant laws, often supported by a degree in business or insurance-related fields. Familiarity with claims management software, document management systems, and industry certifications such as AIC (Associate in Claims) are typically required. Strong analytical thinking, negotiation skills, and effective communication set top performers apart in this role. These skills are crucial for accurately processing claims, mitigating risk, and ensuring quality service to clients and stakeholders.

What are some common challenges faced by claims adjusters at American Claims Management, and how can new hires prepare for them?

Claims adjusters at American Claims Management often encounter challenges such as managing a high volume of claims, handling complex or disputed cases, and maintaining clear communication with policyholders and external partners. New hires can prepare by developing strong organizational skills, becoming familiar with relevant insurance policies and regulations, and practicing effective negotiation and conflict resolution techniques. Additionally, leveraging mentorship and training resources within the team can help new adjusters quickly adapt to the fast-paced environment and build confidence in their decision-making abilities.

What is the difference between American Claims Management vs Claims Adjuster?

AspectAmerican Claims ManagementClaims Adjuster
CredentialsTypically requires state licensing, insurance adjuster certificationRequires licensing, certification varies by state and employer
Work EnvironmentOffice-based, claims processing centers, remote optionsFieldwork, site visits, office settings
Industry UsageInsurance companies, third-party claims management firmsInsurance carriers, third-party administrators
Job FocusManaging claims, customer service, documentationAssessing damages, negotiating settlements, inspecting claims

American Claims Management and Claims Adjuster roles both involve handling insurance claims, but American Claims Management often refers to a company or team managing claims, while Claims Adjusters are professionals who evaluate and settle claims. Both require licensing and industry knowledge, but their daily tasks and work environments differ slightly.

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Cities with the most American Claims Management job openings:

What states have the most American Claims Management jobs?

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American Claims Management jobs near you
Infographic showing various American Claims Management job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Management Analyst

Dallas, TX • On-site

American International Group, Inc.
Insurance Services • 10K+ employees
Learn more about American International Group, Inc.external

Full-time

Re-posted 10 days ago

AIG rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Claims Management Analyst
Join us as a Claims Analyst to grow your experience in handling complex claims.
Make your mark in Claims.
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
  • Analyzing the scope and extent of coverage of primary policies with deductibles.
  • Clear and concise written and verbal communication with insureds, TPAs, brokers and underwriters. Make regular and appropriate contact with internal and external customers including leading national Fortune 500 companies. Give guidance to insureds and/or brokers to manage expectations.
  • Effectively strategize and budget the litigation of each claim through discussions with counsel, vendors and insureds. Establish with defense and coverage counsel clear ground rules in order to maintain financial control of budget and expenses.
  • Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
  • Independently negotiate high exposure claims with top plaintiff attorneys nationwide including attending mediations and trials as necessary.
  • Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA.
  • Property and casualty licenses required. Must be obtained within 6 months.

What you'll need to succeed
  • Experience with Claims Third Party Administrators preferred
  • 3+ years previous general and auto liability claims experience preferred
  • Property and Casualty licenses preferred
  • Must possess excellent communication, interpersonal, analytical, and persuasive skills
  • Have proven organizational, time management and customer service skills
  • Understanding of claim litigation process
  • Motivated individuals who are interested in the potential for an upwardly mobile career path
  • Windows XP and Microsoft applications skills necessary

Ready to accelerate your career? We would love to hear from you.
#LI-NT1
#claims
#claimsexaminer
#claimsadjuster
#TPA
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
CL - Claims
AIG Claims, Inc.

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About AIG

Sourced by ZipRecruiter

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1919

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