ZipRecruiter

Log In

1

Ambulance Dispatch Jobs (NOW HIRING)

MTI Ambulance

$22 - $27/hr

MTI Ambulance PAY: $22-27 (Higher Pay for experienced) About Us MTI Ambulance is the Next Gen of ... Why Dispatch at MTI? * Tech-Driven Dispatch : AI-assisted CAD that reduces stress, shortens ...

Monterrey Security

EMERGENCY DISPATCHER

Lemont, IL · On-site

$27.50 - $35/hr

Private ambulance dispatch * Emergency command posts or control centers * Private weather monitoring centers * Critical infrastructure dispatch (utilities, transit, etc.) * Hospital-to-ambulance ...

Northwest Ambulance

Dispatch Manager

Everett, WA · On-site

$38.50 - $50/hr

About Northwest Ambulance We're a private ground ambulance service -- not a 911 provider. Our work ... About the role The Dispatch Manager runs our communications center day to day: keeping calls moving ...

New

Northwest Ambulance

Dispatch Manager

Everett, WA · On-site

$38.50 - $50/hr

About Northwest Ambulance We're a private ground ambulance service - not a 911 provider. Our work ... About the role The Dispatch Manager runs our communications center day to day: keeping calls moving ...

Northland Investments

Ambulance Driver

Murfreesboro, TN · On-site

Responsibilities: • Safely operate ambulances during emergency and non-emergency calls • Maintain ambulance cleanliness, readiness, and stocked medical supplies • Respond promptly to dispatch ...

next page

Showing results 1-20

All JobsAmbulance Dispatch Jobs

Ambulance Dispatch information

See salary details

$30K

$62.9K

$103.5K

How much do ambulance dispatch jobs pay per year?

As of Jul 24, 2026, the average yearly pay for ambulance dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are ambulance dispatchers?

Ambulance dispatchers, also known as emergency medical dispatchers or 911 operators, are professionals who receive emergency calls and coordinate the dispatch of ambulances and other emergency medical services. They assess the urgency of each call, gather critical information from callers, and provide pre-arrival instructions when necessary. Their role is vital in ensuring that the appropriate medical teams reach people in need as quickly as possible, often making life-saving decisions under pressure.

What are the key skills and qualifications needed to thrive as an Ambulance Dispatcher, and why are they important?

To thrive as an Ambulance Dispatcher, you need strong communication skills, quick decision-making abilities, and knowledge of emergency response protocols, typically supported by a high school diploma and sometimes additional emergency dispatch certification. Familiarity with computer-aided dispatch (CAD) systems, emergency medical dispatch (EMD) software, and radio communication equipment is essential. Outstanding multitasking, stress management, and empathy help dispatchers provide calm, clear instructions and support to callers and responders. These skills and qualities are crucial for ensuring rapid, accurate emergency response and the safety of both patients and first responders.

What is an ambulance dispatcher?

An ambulance dispatcher is a professional responsible for receiving emergency calls, assessing the situation, and coordinating the dispatch of ambulance services. They communicate with paramedics and callers, often using radio or computer systems, and require strong communication skills and knowledge of emergency protocols.

What kind of dispatcher makes the most money?

In ambulance dispatch, experienced emergency medical services (EMS) dispatchers or supervisors tend to earn the highest salaries. Factors such as certification, years of experience, and working in urban areas with higher call volumes can also increase earning potential.

What are some common challenges faced by ambulance dispatchers, and how can candidates prepare to handle them?

Ambulance dispatchers often face high-pressure situations where they must quickly assess emergencies, prioritize calls, and coordinate with multiple teams. Handling stressful scenarios, making fast decisions with limited information, and maintaining clear communication are key challenges. Candidates can prepare by developing strong multitasking and active listening skills, as well as familiarizing themselves with dispatch protocols and emergency response systems. Regular training and stress management techniques can also be beneficial for long-term success in this role.

How long does it take to become an ambulance dispatcher?

Becoming an ambulance dispatcher typically requires completing a high school diploma or equivalent, followed by specialized training that can last from a few weeks to several months. Many dispatchers also complete emergency communication courses and obtain certifications such as Emergency Medical Dispatch (EMD) to improve job prospects and performance.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive due to the need for strong communication skills, the ability to handle stressful situations, and often requires passing written exams and background checks. Many agencies also prefer candidates with prior emergency services experience or certifications such as CPR or emergency dispatch training.

What is the difference between Ambulance Dispatch vs Emergency Medical Dispatcher?

AspectAmbulance DispatchEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch Certification (optional)Emergency Medical Dispatcher Certification, CPR
Work EnvironmentDispatch centers, ambulance servicesDispatch centers, emergency call centers
Employer & IndustryAmbulance services, hospitalsPublic safety agencies, emergency response centers
Primary RoleCoordinate ambulance deploymentAssess medical emergencies, provide pre-arrival instructions

Ambulance Dispatch focuses on coordinating ambulance deployment, while Emergency Medical Dispatch involves assessing medical emergencies and guiding callers with pre-arrival instructions. Both roles require similar certifications and work in dispatch centers, but their primary responsibilities differ in scope and focus.

More about Ambulance Dispatch jobs
What cities are hiring for Ambulance Dispatch jobs? Cities with the most Ambulance Dispatch job openings:
What states have the most Ambulance Dispatch jobs? States with the most job openings for Ambulance Dispatch jobs include:
What job categories do people searching Ambulance Dispatch jobs look for? The top searched job categories for Ambulance Dispatch jobs are:
Ambulance Dispatch jobs near you
Infographic showing various Ambulance Dispatch job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 21% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Ambulance Dispatcher

Health Fleet Ambulance Inc

Fort Washington, PA

$20 - $25/hr

Other

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Description

SUMMARY: 

Is responsible to provide quality customers service and to ensure that all transports requests are handled within the contract requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Promptly answers all incoming emergency and non-emergency calls, collects pertinent information from the caller, determines and assign the level of priority of calls, enters the required information into the Computer Aided Dispatch System, and routes the call to the appropriate dispatcher.
  • Promptly schedule request coming into our dispatcher center via our On-Line scheduling software.
  • Operates the following equipment to dispatch, communicate, track and monitor crews during the workday:
    • Zello (Two Way Communications)
    • CAD (Traumasoft)
    • Samsara/GPS Camera System (In Vehicle Cameras)
    • Office 365 Mail
  • Maintains professional telecommunication contact with facilities, field staff, patients and/or their families, and other agencies to communicate activities of personnel, enlist services of other agencies, or provide alternative directions to on scene personnel.
  • Dispatches appropriate crews to transport patients originating out of various locations.
  • Follow and update the crew's status during transports.
  • Follows all applicable safety rules, procedures and regulations governing the proper use of equipment used in the performing the job.
  • Troubleshoots operations-related concerns and, when necessary, makes notifications to various members of management.
  • Assign equipment to ambulance crews.
  • Makes recommendations for system enhancement.
  • Performs other related duties as assigned by the General Manager/Communications Supervisor.

Requirements

Requirements:

Knowledge, Skills, Abilities:

  • Open availability (24/7 operation hours, weekends required)
  • Excellent verbal communication skills.
  • Excellent leader skills.
  • Dispatch experience is preferred but not required.
  • Positive attitude and outstanding customer service.
  • Dependability and punctuality are a must!
  • Thrive in a fast-paced environment.
  • Effective multitasking is a must.
  • Proficient computer skills.
  • Ability to handle stressful environments & concentrate on the tasks at hand.
  • Professional and teamwork oriented.
  • Ability to maintain composure and function under the stress of emergency situations.
  • An understanding of how patients are transported by ambulance/wheelchair van, common issues which arise during transport, and functions of healthcare facilities.
  • Team Player

Benefits:

  • Paid Weekly
  • Direct Deposit  
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Aflac
  • Paid time off (PTO)
  • Free CPR & EVOC
  • Uniform Allowance 

Apply