Dispatcher Training Jobs (NOW HIRING)

Salary: $4,896.00 - $6,110.00 Monthly
Location : 320 West Newmark Avenue, Monterey Park, CA
Job Type: Full-time
Job Number: 26-18FT
Department: Police
Opening Date: 06/25/2026
Closing Date: 7/12/2026 11:59 PM Pacific
This position will receive a 4% COLA increase effective the first full pay period after July 1, 2026.
APPLICATION FILING PERIODThis recruitment is set to close on Sunday, July 12, 2026.
THE IDEAL CANDIDATE

• is currently enrolled in or has completed the POST-certified Public Safety Dispatcher course at a Police Academy
• has previous experience in a Dispatcher role with a law enforcement agency
• has completed an Associate Arts Degree or higher with a criminal justice emphasis or related field of study
• is able to work rotating nights, weekends, and holiday shifts with no guaranteed set schedule

Applicants who meet the qualifications will be invited to participate in the orientation and written and oral examinations. The following test date is tentative and may be subject to change:
Mandatory Orientation (Virtual)Thursday, July 30, 2026 *
Written Exam (In-Person)
Saturday, August 1, 2026**
*Candidates invited must attend the virtual orientation to be considered for the position, regardless of possessing a valid T-Score. Candidates will receive a link to the orientation in a separate email upon invitation.
**If you have taken the POST Entry-Level Dispatcher Selection Test Battery within 1 year of our testing date and passed with a minimum T-Score of 42, you can submit your T-Score results letter in lieu of participating in the written exam. T-Score result letters should be submitted by email to humanresources@montereypark.ca.gov or as an attachment with your online application. If your test results are more than 1 year from our testing date, your submitted T-Score will not be accepted, and you will need to participate in the scheduled written test date. If you have tested or are scheduled to test with another agency within 30 days of our test date, please email humanresources@montereypark.ca.gov and advise of the agency and test date, as POST does not allow a candidate to test more than once within a 30-day period.
POSITION
Under direct supervision from a Dispatch Training Officer, Lead Communications Dispatcher, or Communications Supervisor, receives and completes Communication Dispatcher training in accordance with the City of Monterey Park Dispatcher Training Program; attends and completes the POST-certified Public Safety Dispatcher course at a Police Academy to fulfill requirement for appointment as a Communications Dispatcher. Depending on assignment, duties may include but are not limited to the following: receives formalized classroom training at a Police Academy and on-the-job training to learn practices, procedures, and techniques of public safety dispatching. Under general supervision, receives and transmits routine and emergency police and fire messages by telephone system, voice radio, and alarm signals; works an assigned shift; and performs related duties as required. Upon successful completion of the 18-month probationary period, the incumbent selected will be promoted to Communications Dispatcher at the designated salary range.
ORGANIZATIONAL RESPONSIBILITIES
This class reports to an assigned Dispatch Training Officer, Lead Communications Dispatcher, or Communications Supervisor.
**Trainees must satisfactorily complete the Monterey Park Dispatcher's Training Program and the POST-Certified Public Safety Dispatcher course within the prescribed 18-month probationary period. Communications Dispatcher Trainees who do not successfully complete all phases of training will be automatically terminated from employment.**
This is a 24 hours-a-day/7 days-a-week emergency operation - most shift schedules include working part or all of weekends. Possible shift assignments may include nights, weekends, and holidays. During the on-the-job training, it is necessary to change shifts/days/hours in conjunction with your trainer.
Visit our careers page at to view the class specification and essential functions of the position.
QUALIFICATION GUIDELINES
EDUCATION & EXPERIENCE:

• Graduation from high school or attainment of GED or equivalent is required.
• A typing certificate (40 WPM, issued within 1 year of the application date) from an accredited business school, adult school, or employment agency is required a time of application.
• Associate of Arts Degree desired.
• One (1) year of experience in customer service is desired.
• One (1) year of police-related experience is highly desirable.
• Completion of a POST Certified Dispatch Academy is highly desirable.

KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:

• office practices and procedures;
• operation of various office equipment including computers and typewriters;
• and Windows software.

Skilled in:

• organization;
• initiative;
• and self motivation.

Ability to:

• type at a speed of 40 wpm while conversing on the telephone or radio;
• monitor multiple police frequencies;
• control conversations, quickly gathering pertinent and relevant information;
• hear multiple conversations simultaneously and reacting when appropriate;
• learn and apply police practices, codes, rules, policies, and procedures quickly and to interpret them correctly;
• learn and apply basic radio and telephone communications;
• write legibly, spell, comprehend & communicate effectively in English;
• understand, retain and repeat both simple and complex oral and written communication;
• follow written and verbal instructions;
• work calmly under extremely stressful situations;
• shift to new tasks and procedures when priorities change;
• work rapidly and accurately with names, numbers, codes and symbols;
• take initiative to read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks and geography of the city;
• exercise good judgment;
• have a memory for details;
• recognize and keep information confidential;
• establish and maintain effective working relationships with others;
• work in confined quarters for extended periods of time;
• gain cooperation and cooperate with others promoting a positive & cooperative work atmosphere.

PHYSICAL EFFORT: Those in this position may be required to sit at a computer terminal for extended periods of time.
LICENSES: A valid Class 'C' California Driver License is required at time of appointment and as a condition of continued employment
SUPPLEMENTAL INFORMATION
OBTAINING A TYPING CERTIFICATESome of the City's positions require applicants to provide a typing certificate to demonstrate the minimum typing requirement. Certification may be in the form of a certificate, letter, or test results form that must clearly state the following:
1. Name of the issuing agency. Acceptable agencies are a government agency, an employment agency, a business college, an adult school, or a public school system. Internet typing tests will not be accepted.
2. Date of the typing test. The typing test must be dated within one year of the final filing date of the flyer.
3. Five-minute timed test with net speed.
4. Applicant's name.
Certificates that do not include all the above information may disqualify the applicant from the selection process.
The following agencies are examples of acceptable issuing agencies and administer typing tests to the public:
Glendora Employment Agency
203 S. Glendora Ave., Suite C, Glendora
(626) 335-4081 - Appointment Required
$20 Fee (Cash Only) $22.50 (Card)
Photo I.D. Required
Monday- Friday 9:30 A.M. - 4:00 P.M.Olympic Staffing Services
588 S Grand Ave,
Covina, CA 91724
(626) 447-3558
$20 Fee, Walk-In
Monday- Friday
8:30 A.M. - 4:30 P.MFoothill Workforce Development Board
1207 East Green Street
Pasadena, CA 91106
(626) 796-JOBS
8:00 A.M. - 5:00 P.M.
Free by AppointmentLong Beach City College
4901 E Carson St
Long Beach, CA 90808
(562) 938-4111
M-R 10:00 A.M. - 4:00 P.M.
Free Walk-In
NOTE: New hire candidates must show proof of full Covid vaccinations prior to being hired.
Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) days prior to the examination date.
APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Applicants should be diligent in checking their email and spam/junk mail after the deadline, as all notices regarding their status in the current recruitment will be emailed.
Following is a summary of the provided benefits. For further information, refer to the unit's Salary Resolution or Memorandum of Understanding.

• HOLIDAYS: 116 hours of paid holidays per year.

• VACATION: 80 hours of vacation each year plus eight additional hours for each year served beginning with the employee's sixth anniversary to a maximum of 200 hours per year.

• SICK LEAVE: 96 hours of sick leave. Cash out and reimbursement options are available with restrictions. Automatic enrollment in catastrophic leave bank.

• MEDICAL INSURANCE: The City contributes up to $1,450/mo toward medical insurance for employees, eligible dependents and retirees. Employees have a variety of medical insurance plans to choose from. Those who waive City-paid medical coverage & present proof of insurance in a non-City employee's health insurance plan will receive $300/mo. cash in lieu.

• DENTAL INSURANCE: The City contributes up to $100/mo toward dental insurance for the employee & eligible dependents.

• VISION INSURANCE: The City contributes up to $30/mo toward vision insurance for employee and eligible dependents.

• LIFE INSURANCE: The City provides a $100,000 life insurance policy. Additional life insurance is available.

• LONG TERM DISABILITY INSURANCE: The City pays the premium for long-term disability insurance for the employee.

• RETIREMENT: Employees are covered by the Public Employees' Retirement System at, 2.7%@55 (Classic), single highest year or 2%@62 (PEPRA), three average years, as determined by PEPRA. Classic members pay the full 8% and new members pay 7.25% of the employee contribution. The City does not participate in the Social Security System, except for the mandatory 1.45% Medicare contribution.

• EMPLOYEE ASSISTANCE PROGRAM: Regular, full-time employees are eligible for participation in the Employee Assistance Program that provides confidential counseling and consultation services for family, stress, financial and legal issues.

• MEDICARE: Employees pay the mandatory 1.45% contribution.

• CREDIT UNION: F & A Credit Union is available to employees.

• DEFERRED COMPENSATION: Available to all employees who wish to participate. The City contributes up to $50 per pay period for enrolled employees.

• BILINGUAL PAY: $50.00/month for the ability to speak a qualified second language. An additional $100.00/month available for the ability to translate documents in a qualified second language.

• TUITION REIMBURSEMENT: Those who have passed probation are eligible for reimbursement up to $3,500 annually for approved courses & books at Cal-State LA University tuition rates.

• DRUG/ALCOHOL FREE WORKPLACE: It is the policy of the City of Monterey Park to maintain a drug and alcohol free workplace. Applicants for City employment are expected to comply.

• IMMIGRATION REFORM AND CONTROL ACT OF 1986: In compliance with IRCA of 1986, all new employees must verify identity and entitlement to work in the United States by providing required documentation.

01
Please indicate your highest level of education completed.

• None
• High School Graduate or GED Equivalent
• Associate's Degree
• Bachelor's Degree
• Master's Degree

02
If you have a degree, please indicate your field of study. If no degree, please type N/A
03
How many years of customer service experience do you have?

• None
• 0-6 months
• 6 months - 1 year
• One year or more

04
Do you have experience working with a municipal law enforcement agency?

• Yes
• No

05
If applicable, please describe your experience working with a municipal law enforcement agency. If none, type "N/A".
06
Do you currently possess a valid P.O.S.T Dispatcher certification?

• Yes
• No

07
If yes, please attach the valid P.O.S.T Dispatcher certification and type "Attached". If no, please put "N/A".
08
Have you ever attended a POST Dispatcher course? If yes, please state when and where the course was taken (i.e. June 2019; LA Sheriffs Department). If no, please put N/A.
09
This is a 24 hours-a-day/7 days-a-week emergency operation - all shift schedules include working part or all of weekends. Possible shift assignments may also include nights and holidays. Are you able to work these hours?

• Yes
• No

10
This position requires the ability to type at a net rate of 40 words per minute. As a part of the application, you must attach proof of the ability to type at a net rate of 40 words per minute. Failure to attach proof will result in an incomplete application. Have you attached a valid typing certificate?

• Yes
• No

11
The City of Monterey Park administers the POST Entry-Level