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Ambulance Dispatch Jobs in Michigan (NOW HIRING)

EMERGENCY CALLTAKER

Clinton Township, MI ยท On-site

$38K - $49K/yr

PAID ON THE JOB TRAINING EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving ... Be on the front line of emergency care without riding in the ambulance. * Work with a tight-knit ...

$38K - $49K/yr

PAID ON THE JOB TRAINING EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving ... Be on the front line of emergency care without riding in the ambulance. * Work with a tight-knit ...

EMS Call Takers & Dispatchers EMS Call Takers & Dispatchers - Be the First Link in the Chain of ... Be on the front line of emergency care without riding in the ambulance. * Work with a tight-knit ...

EMERGENCY CALLTAKER

Clinton Township, MI

$16.50 - $21.75/hr

PAID ON THE JOB TRAINING EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving ... Be on thefront line of emergency carewithout riding in the ambulance. * Work with atight-knit ...

Dispatcher

Novi, MI ยท On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... ambulance service, or other appropriate party, providing routine police information, or taking ...

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... ambulance service, or other appropriate party, providing routine police information, or taking ...

Dispatcher

Novi, MI ยท On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... ambulance service, or other appropriate party, providing routine police information, or taking ...

... ambulance, collects necessary information on location, nature of the incident, status, and other vital information, and dispatches to the appropriate department. * Operates a Computer Aided Dispatch ...

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Showing results 1-20

Ambulance Dispatch information

See Michigan salary details

$26.1K

$54.8K

$90.2K

How much do ambulance dispatch jobs pay per year?

As of Aug 29, 2026, the average yearly pay for ambulance dispatch in Michigan is $54,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $62,300.00 per year, depending on experience, location, and employer.

What is an ambulance dispatcher?

Ambulance dispatchers, also known as emergency medical dispatchers or 911 operators, are professionals who receive emergency calls and coordinate the dispatch of ambulances and other emergency medical services. They assess the urgency of each call, gather critical information from callers, and provide pre-arrival instructions when necessary. Their role is vital in ensuring that the appropriate medical teams reach people in need as quickly as possible, often making life-saving decisions under pressure.

What are the key skills and qualifications needed to thrive as an ambulance dispatcher, and why are they important?

To thrive as an Ambulance Dispatcher, you need strong communication skills, quick decision-making abilities, and knowledge of emergency response protocols, typically supported by a high school diploma and sometimes additional emergency dispatch certification. Familiarity with computer-aided dispatch (CAD) systems, emergency medical dispatch (EMD) software, and radio communication equipment is essential. Outstanding multitasking, stress management, and empathy help dispatchers provide calm, clear instructions and support to callers and responders. These skills and qualities are crucial for ensuring rapid, accurate emergency response and the safety of both patients and first responders.

What are some common challenges faced by ambulance dispatchers, and how can candidates prepare to handle them?

Ambulance dispatchers often face high-pressure situations where they must quickly assess emergencies, prioritize calls, and coordinate with multiple teams. Handling stressful scenarios, making fast decisions with limited information, and maintaining clear communication are key challenges. Candidates can prepare by developing strong multitasking and active listening skills, as well as familiarizing themselves with dispatch protocols and emergency response systems. Regular training and stress management techniques can also be beneficial for long-term success in this role.

What is the difference between Ambulance Dispatch vs Emergency Medical Dispatcher?

AspectAmbulance DispatchEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch Certification (optional)Emergency Medical Dispatcher Certification, CPR
Work EnvironmentDispatch centers, ambulance servicesDispatch centers, emergency call centers
Employer & IndustryAmbulance services, hospitalsPublic safety agencies, emergency response centers
Primary RoleCoordinate ambulance deploymentAssess medical emergencies, provide pre-arrival instructions

Ambulance Dispatch focuses on coordinating ambulance deployment, while Emergency Medical Dispatch involves assessing medical emergencies and guiding callers with pre-arrival instructions. Both roles require similar certifications and work in dispatch centers, but their primary responsibilities differ in scope and focus.

Is it hard to be an ambulance dispatcher?

Ambulance dispatching is a demanding job that requires strong communication skills, the ability to stay calm under pressure, and knowledge of emergency protocols. The role often involves shift work, multitasking, and quick decision-making, making it challenging but manageable with proper training and experience.

What job categories do people searching Ambulance Dispatch jobs in Michigan look for?

The top searched job categories for Ambulance Dispatch jobs in Michigan are:

Infographic showing various Ambulance Dispatch job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,813 per year, or $26.4 per hour.

EMERGENCY CALLTAKER

Medstar Ambulance

Clinton Township, MI โ€ข On-site

$38K - $49K/yr

Other

Re-posted 12 days ago


Job description

PAID ON THE JOB TRAINING



 EMS Call Takers & Dispatchers – Be the First Link in the Chain of Saving Lives! 

At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they’re facing their worst moments—calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.

Right beside them, our Dispatchers are the nerve center of operations—coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.

This is where split-second decisions matter. This is where you make a difference.

What You’ll Do

  • Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
  • Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.

Why Join Us

  • Be on the front line of emergency care without riding in the ambulance.
  • Work with a tight-knit, mission-driven team who has your back.
  • Receive comprehensive training so you can handle any call with confidence.
  • Know that every shift, every call, every decision matters.

We’re Looking For

  • Clear, confident communicators who can stay calm under pressure.
  • Quick thinkers with strong attention to detail.
  • Team players who take pride in being the backbone of the EMS system.

Join the team that answers the call—literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.


If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:

  • Quality of Service
  • Compassion
  • Teamwork
  • Integrity


Qualifications 

  • Previous call center or dispatch experience preferred.
  • High School diploma required. 
  • Must possess strong communication skills, both verbally and written.
  • Must have the ability to work and multi-task in a stressful environment.
  • Able to work as a team as well as independently.


Testing is required to measure the following skills

  • Must possess strong typing skills.
  • Must exhibit strong problem solving and critical thinking skills.


Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled