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Ambit Energy Customer Service Jobs (NOW HIRING)

Adecco

Customer Service Call Agent 8am 5pm

Jackson, MI · Remote

$15.50/hr

Energy Customer Care Agent (Work From Home) Location: Michigan (Remote), must reside in the state ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

Aviation Inc.

Customer Service Agent

Indianapolis, IN · On-site

$17/hr

Customer Service Return Agent (CSA) Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA) to join our high-energy, customer-focused team at Indianapolis ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... high-energy setting, we encourage you to apply. To be considered for this position, you must ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... high-energy setting, we encourage you to apply. To be considered for this position, you must ...

Sixt Rent

Customer Service Agent

Indianapolis, IN · On-site

$17/hr

Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA) to join our high-energy, customer-focused team at Indianapolis International Airport. In this role ...

Sixt Rent

Customer Service Agent

Indianapolis, IN · On-site

$17/hr

Sixt Rent a Car, part of the Tom Wood Group, is looking for a Customer Service Return Agent (CSA) to join our high-energy, customer-focused team at Indianapolis International Airport. In this role ...

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Ambit Energy Customer Service information

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How much do ambit energy customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ambit energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ambit Energy Customer Service?

An Ambit Energy Customer Service job involves assisting customers with inquiries about their energy plans, billing, payments, and account management. Representatives handle customer concerns, troubleshoot issues, and provide information about services and promotions. Strong communication skills and a customer-focused approach are essential to ensure a positive experience.

What are the typical daily responsibilities for an Ambit Energy Customer Service representative?

As an Ambit Energy Customer Service representative, your daily responsibilities include assisting customers with account inquiries, resolving billing issues, processing service requests, and providing information about energy plans. You may handle requests via phone, email, or online chat, and will often coordinate with other departments such as billing or technical support to address customer needs. Maintaining accurate records of all interactions and consistently following company procedures are also key parts of the role. Your ability to manage multiple tasks efficiently while delivering friendly, solutions-focused support is vital to your success.

What are the key skills and qualifications needed to thrive in the Ambit Energy Customer Service position, and why are they important?

To thrive as an Ambit Energy Customer Service representative, you need strong communication and problem-solving abilities, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic knowledge of utility billing systems is often advantageous. Patience, active listening, and a positive attitude help you deliver excellent customer experiences and handle stressful situations gracefully. These skills are essential for resolving customer inquiries efficiently and maintaining high satisfaction in a fast-paced environment.

More about Ambit Energy Customer Service jobs
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Ambit Energy Customer Service jobs near you
Infographic showing various Ambit Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Call Agent - Chicago

Adecco

Naperville, IL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Energy Customer Care Agent (Work From Home)

Location: Illinois (Remote), must reside in the state of Illinois

Schedule: Monday-Friday 8:00 am-5:00 pm

Pay Rate: $18.00 an hour

Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.

Key Responsibilities

· Review and process energy efficiency incentive applications for accuracy and eligibility

· Finalize approved energy applications and ensure accurate payment processing

· Provide inbound and outbound customer support via phone and online chat

· Assist applicants and program participants with program questions and application status

· Perform back-office processing support for utility clients and their customers

· Maintain a high level of accuracy while managing repetitive data and detailed information

Required Skills & Qualifications

· Strong attention to detail and ability to focus on repetitive data-driven tasks

· Excellent customer service and communication skills (verbal and written)

· Ability to work independently in a remote environment

· Comfort working in a technical or regulated setting

· Basic computer proficiency and ability to navigate multiple systems

Preferred Qualifications

· Previous customer service, call center, or data processing experience

· Experience in utilities, energy efficiency programs, or technical customer support

· Familiarity with CRM systems or application processing platforms

Work Environment

· Fully remote (work from home)

· Structured, process-driven role with consistent daily tasks

· Supportive team focused on accuracy, service quality, and customer satisfaction

Why Join Us?

· Make a meaningful impact by supporting energy efficiency initiatives

· Stable remote work opportunity

· Be part of a knowledgeable and dedicated energy services team


Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.