... with Tier 1 analysts, IT teams, and management to ensure timely resolution and continuous ... Amazon Web Services) * Support endpoint protection, patching, and malware analysis efforts
... with Tier 1 analysts, IT teams, and management to ensure timely resolution and continuous ... Amazon Web Services) * Support endpoint protection, patching, and malware analysis efforts
Security Analyst (Tier 2)
Leonardtown, MD · On-site
... with Tier 1 analysts, IT teams, and management to ensure timely resolution and continuous ... Amazon Web Services) Support endpoint protection, patching, and malware analysis efforts Develop ...
Security Analyst (Tier 2)
Leonardtown, MD · On-site
... with Tier 1 analysts, IT teams, and management to ensure timely resolution and continuous ... Amazon Web Services) Support endpoint protection, patching, and malware analysis efforts Develop ...
Tier I Shift Supervisor
Ashburn, VA · On-site
$15.25 - $19.50/hr
Position Summary Aretec is seeking a Tier 1 Shift Supervisor to provide real-time supervisory ... Experience using ServiceNow and Amazon Connect . * Prior CBP or federal government help desk ...
Tier I Shift Supervisor
Ashburn, VA · On-site
$15.25 - $19.50/hr
Position Summary Aretec is seeking a Tier 1 Shift Supervisor to provide real-time supervisory ... Experience using ServiceNow and Amazon Connect . * Prior CBP or federal government help desk ...
Software Development Manager, Geospatial
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
Software Development Manager, Geospatial
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
Software Development Manager, Geospatial
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
Software Development Manager, Geospatial
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
Principal Technical Program Manager, Managed Application Platform - MAP
Seattle, WA · On-site
$146K - $190K/yr
MAP owns several critical tier-one services including Amazon's deployment system handling millions of deployments per day, Provisioning system), Host patching systems , custom AMI baking, DJS ...
Principal Technical Program Manager, Managed Application Platform - MAP
Seattle, WA · On-site
$146K - $190K/yr
MAP owns several critical tier-one services including Amazon's deployment system handling millions of deployments per day, Provisioning system), Host patching systems , custom AMI baking, DJS ...
Principal Technical Program Manager, Managed Application Platform - MAP
Seattle, WA · On-site
$146K - $190K/yr
MAP owns several critical tier-one services including Amazon's deployment system handling millions of deployments per day, Provisioning system), Host patching systems , custom AMI baking, DJS ...
Principal Technical Program Manager, Managed Application Platform - MAP
Seattle, WA · On-site
$146K - $190K/yr
MAP owns several critical tier-one services including Amazon's deployment system handling millions of deployments per day, Provisioning system), Host patching systems , custom AMI baking, DJS ...
Summary Help Desk Specialist I - Tier 1 Remote Are you ready to enhance your skills and build your ... Experience with Amazon Connect or a similar ACD system. Knowledge, Skills, and Abilities:
Summary Help Desk Specialist I - Tier 1 Remote Are you ready to enhance your skills and build your ... Experience with Amazon Connect or a similar ACD system. Knowledge, Skills, and Abilities:
You will be responsible for operating Tier-1 services that are foundational to Amazon operations and establishing a new vision and approach for enabling business agility while improving the security ...
You will be responsible for operating Tier-1 services that are foundational to Amazon operations and establishing a new vision and approach for enabling business agility while improving the security ...
Software Development Manager, Geospatial
Bellevue, WA · On-site
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
Software Development Manager, Geospatial
Bellevue, WA · On-site
$139K - $184K/yr
Scale includes continent-scale road networks, Tier-1 availability and latency SLAs. Amazon's Geospatial teams operate with a safety-first culture. The role requires someone who can operate a high ...
You will be responsible for operating Tier-1 services that are foundational to Amazon operations and establishing a new vision and approach for enabling business agility while improving the security ...
You will be responsible for operating Tier-1 services that are foundational to Amazon operations and establishing a new vision and approach for enabling business agility while improving the security ...
Our services are Tier 1 dependencies for the AWS billing pipeline: Tax, Invoice, Payments, Bill ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Our services are Tier 1 dependencies for the AWS billing pipeline: Tax, Invoice, Payments, Bill ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
... of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon's product offerings and automates the management and operational activities on behalf of developers to ...
Summary Help Desk Specialist I - Tier 1 Bilingual Remote Are you ready to enhance your skills and ... Experience with Amazon Connect or a similar ACD system. Knowledge, Skills, and Abilities:
Summary Help Desk Specialist I - Tier 1 Bilingual Remote Are you ready to enhance your skills and ... Experience with Amazon Connect or a similar ACD system. Knowledge, Skills, and Abilities:
... Amazon. With Quip's deprecation, Pippin inherits a user base of 384K daily active builders. The ... You will own Tier 1 reliability for a platform hundreds of thousands of builders depend on daily ...
... Amazon. With Quip's deprecation, Pippin inherits a user base of 384K daily active builders. The ... You will own Tier 1 reliability for a platform hundreds of thousands of builders depend on daily ...
... Amazon. With Quip's deprecation, Pippin inherits a user base of 384K daily active builders. The ... You will own Tier 1 reliability for a platform hundreds of thousands of builders depend on daily ...
... Amazon. With Quip's deprecation, Pippin inherits a user base of 384K daily active builders. The ... You will own Tier 1 reliability for a platform hundreds of thousands of builders depend on daily ...
Atlassian Admin Engineer, Amazon Leo
$59.50 - $78/hr
Amazon Leo Productivity Engineering Application Services (ALPEAS) is seeking an Atlassian Administrator to operate and improve our Tier-1 services. This role requires in-depth knowledge across the ...
Atlassian Admin Engineer, Amazon Leo
$59.50 - $78/hr
Amazon Leo Productivity Engineering Application Services (ALPEAS) is seeking an Atlassian Administrator to operate and improve our Tier-1 services. This role requires in-depth knowledge across the ...
Atlassian Admin Engineer, Amazon Leo
$59.50 - $78/hr
Amazon Leo Productivity Engineering Application Services (ALPEAS) is seeking an Atlassian Administrator to operate and improve our Tier-1 services. This role requires in-depth knowledge across the ...
Atlassian Admin Engineer, Amazon Leo
$59.50 - $78/hr
Amazon Leo Productivity Engineering Application Services (ALPEAS) is seeking an Atlassian Administrator to operate and improve our Tier-1 services. This role requires in-depth knowledge across the ...
Amazon Tier 1 information
See salary details
$23K - $32K
3% of jobs
$32K - $41K
6% of jobs
$41K - $50K
10% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$50K - $59K
6% of jobs
$59K - $68K
12% of jobs
The median wage is $75.7K / yr.
$68K - $77K
15% of jobs
$77K - $86K
13% of jobs
$93.1K is the 75th percentile. Wages above this are outliers.
$86K - $95K
13% of jobs
$95K - $104K
10% of jobs
$104K - $113K
9% of jobs
$113K - $122K
4% of jobs
$23K
$77.1K
$122K
How much do amazon tier 1 jobs pay per year?
What are the key skills and qualifications needed to thrive as an Amazon Tier 1 Associate, and why are they important?
What are Amazon Tier 1 associates?
What is the difference between Amazon Tier 1 vs Amazon Customer Service Associate?
| Aspect | Amazon Tier 1 | Amazon Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent, basic computer skills | High school diploma or equivalent, customer service experience preferred |
| Work Environment | Call centers, warehouse, or remote | Call centers, remote customer support |
| Employer & Industry Usage | Amazon fulfillment centers and customer support | Amazon customer service teams |
| Common Search & Comparison | Entry-level support roles at Amazon | Customer service roles at Amazon |
Amazon Tier 1 typically refers to entry-level support roles within Amazon's operations, focusing on basic customer service or warehouse tasks. Amazon Customer Service Associate specifically denotes customer support positions handling inquiries and issues. While both roles require similar credentials, the Tier 1 role may include warehouse or technical support, whereas Customer Service Associates focus solely on customer interactions. Understanding these distinctions helps job seekers identify the right position within Amazon's diverse employment opportunities.
What are level 2 jobs in Amazon?
What is tier 1 and tier 3 in Amazon?
What is a T1 associate at Amazon?
What is level 1 at Amazon?
What are some common challenges faced by Amazon Tier 1 associates and how can they be managed?

Job description
CyberLinx Solutions is seeking a skilled Security Analyst (Tier 2) to monitor, detect, and respond to cybersecurity threats across our enterprise environment. This role serves as a second level escalation point for security incidents and works closely with Tier 1 analysts, IT teams, and management to ensure timely resolution and continuous improvement of security operations.
Key Responsibilities
- Monitor security alerts and events via SIEM, IDS/IPS, and other monitoring tools
- Investigate and respond to security incidents, escalating to Tier 3 or management when necessary
- Perform vulnerability assessments, risk analysis, and remediation tracking
- Review logs and alerts from firewalls, endpoints, email security, and cloud platforms (e.g., Microsoft Azure, Amazon Web Services)
- Support endpoint protection, patching, and malware analysis efforts
- Develop and maintain incident documentation, reports, and recommendations
- Collaborate with IT, network, and compliance teams to enforce security policies and best practices
- Assist in security awareness and training programs
About CyberLinx Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Fulton, MD, US
Year founded
2014