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Amazon Team Leader Jobs (NOW HIRING)

Amazon

Account Manager - LATAM, DSS

Nashville, TN · On-site

Equal parts advisor and operating partner, Amazon's team of Business Coaches assist our DSP ... The ideal candidate will be able to think big to create a long-term plan and influence leaders, but ...

Whole Foods Market

Assistant Team Leader

Nashua, NH

$16 - $19.50/hr

In this role, you will support the Team Leader in leading and executing the Customer Service & E ... g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding ...

New

Amazon

Account Manager - LATAM, DSS

Nashville, TN

Equal parts advisor and operating partner, Amazon's team of Business Coaches assist our DSP ... The ideal candidate will be able to think big to create a long-term plan and influence leaders, but ...

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How much do amazon team leader jobs pay per hour?

As of May 29, 2026, the average hourly pay for amazon team leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon Team Leader, and why are they important?

To thrive as an Amazon Team Leader, you need strong leadership abilities, operational knowledge of warehouse processes, and typically a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), inventory tracking tools, and safety protocols is important. Excellent communication, problem-solving, and motivational skills help drive team performance and resolve challenges. These skills ensure efficient operations, maintain safety standards, and foster a productive, engaged workforce.

What are some common challenges faced by Amazon Team Leaders in managing diverse teams, and how can they effectively address them?

Amazon Team Leaders often oversee teams with members from various backgrounds and skill levels, which can present challenges in communication, motivation, and conflict resolution. To address these, successful leaders prioritize clear, consistent communication and set transparent expectations. They also foster an inclusive environment by recognizing individual strengths, providing regular feedback, and facilitating team-building activities. Leveraging Amazon’s training resources and maintaining open lines of communication with both team members and upper management can help Team Leaders navigate challenges and keep teams engaged and productive.

What are Amazon Team Leaders?

Amazon Team Leaders are supervisors responsible for overseeing a group of associates within Amazon's warehouses or fulfillment centers. They ensure that daily operations run smoothly, coach and support team members, and help meet productivity and safety goals. Team Leaders play a key role in motivating staff, resolving issues, and communicating between workers and management. Their responsibilities often include monitoring performance, training new hires, and improving workflow efficiency.

What is the difference between Amazon Team Leader vs Amazon Associate?

AspectAmazon Team LeaderAmazon Associate
ResponsibilitiesSupervises team, manages workflow, ensures targets are metPerforms order picking, packing, and shipping tasks
Required CredentialsHigh school diploma, leadership skills, experience in logisticsHigh school diploma or equivalent, basic computer skills
Work EnvironmentSupervisory role in warehouse or fulfillment centerEntry-level warehouse tasks in fulfillment centers
Common UsageLeadership position overseeing associatesFrontline worker executing daily tasks

The Amazon Team Leader role involves supervising and managing a team within the warehouse, requiring leadership skills and experience. In contrast, Amazon Associates focus on executing operational tasks like picking and packing. Both roles are essential in Amazon's logistics chain but differ in responsibilities and level of oversight.

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Amazon Team Leader jobs near you
Infographic showing various Amazon Team Leader job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 78% Full Time, 19% Contract, and 1% Nights. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Account Manager - LATAM, DSP Shared Services

Account Manager - LATAM, DSP Shared Services

Amazon

Nashville, TN

Full-time

Posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,784 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

The Americas Deliver Service Partner (DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. Equal parts advisor and operating partner, Amazon's team of Business Coaches assist our DSP business owners as they build and grow successful last mile package delivery businesses. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success.
The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program

This Account Manager, DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.
The DSS Account Manager role will be expected to support direct inquiries from DSP program teams as well as DSPs.

These support request help keep the DSP day to day business operations running and can range from invoice inquires, administrative support of systems and onboarding, as well as fleet allocation concerns. DSS was created to help DSPs and Business Coaches to scale, you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders, but have exceptional tactical skills to drive day-to-day implementation.

They will be able to learn quickly and become subject-matter experts in a number of different fields.
Key job responsibilities
-Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.
-Conducting DSP training (in person and virtual) across several product types.
-Support DSP intake process, solving simple and complex issues from a variety of topics.
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Communicating with customers through various channels and responding promptly to inquiries.
-Maintain customer records by updating account information within Salesforce.
-Developing long-term solutions using field experience and data-driven assumptions
A day in the life
As an Account Manager, DSP Shared Services, you will be responsible for specific tasks or workstreams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross functionally to build solutions to improve efficiency and reduce manual errors of standard work

You'll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams.
About the team
At Amazon, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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