ZipRecruiter

Log In

1

Ala Moana Hotel Jobs (NOW HIRING)

AccorHotel

Owner Relations Manager

Honolulu, HI · On-site

$63K - $70K/yr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

MANTRA

Owner Relations Manager

Honolulu, HI · On-site

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

AccorHotel

Owner Relations Manager

Honolulu, HI · On-site

$63K - $70K/yr

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is ...

AccorHotel

Guest Services Agent, On-Call

Honolulu, HI · On-site

$28.67 - $35.84/hr

  • Medical

  • Dental

  • Vision

  • PTO

Ala Moana Hotel By Mantra Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we ...

AccorHotel

Guest Services Agent, On-Call

Honolulu, HI · On-site

$28.67 - $35.84/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

MANTRA

Guest Services Agent, On-Call

Honolulu, HI

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Guest Services Agent, On-Call

Honolulu, HI

$28.67 - $35.84/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

MANTRA

Guest Services Agent OnCall

Honolulu, HI · On-site

$28.67 - $35.84/hr

  • Medical

  • Dental

  • Vision

  • PTO

At the Ala Moana Hotel by Mantra, we believe that taking care of our guests starts with taking care of our team members. Here is a look at what we offer: * **Health & Wellness: **Comprehensive ...

MANTRA

Owner Relations Coordinator

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

The Owner Relations team is the heart of the Ala Moana Hotel Rental Program, a unique and essential part of what makes our condo-hotel thrive. Our team is dedicated to building meaningful ...

AccorHotel

Housekeeper I (On-Call)

Honolulu, HI

$26.36 - $32.95/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Housekeeper I (On-Call)

Honolulu, HI · On-site

$26.36 - $32.95/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Owner Relations Coordinator

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

MANTRA

Bellhelp OnCall

Honolulu, HI · On-site

$17.37 - $21.71/hr

  • Medical

  • Dental

  • Vision

  • PTO

At the Ala Moana Hotel by Mantra, we believe that taking care of our guests starts with taking care of our team members. Here is a look at what we offer: * **Health & Wellness: **Comprehensive ...

MANTRA

Housekeeper I (On-Call)

Honolulu, HI

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

MANTRA

Owner Relations Coordinator

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Owner Relations Coordinator

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

MANTRA

Valet Attendant (On-Call)

Honolulu, HI · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Valet Attendant (On-Call)

Honolulu, HI · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Bellhelp (On-Call)

Honolulu, HI · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

AccorHotel

Valet Attendant (On-Call)

Honolulu, HI · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city ...

next page

Showing results 1-20

All JobsAla Moana Hotel Jobs

Ala Moana Hotel information

See salary details

$10

$14

$19

How much do ala moana hotel jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ala moana hotel in the United States is $14.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk staff at the Ala Moana Hotel, and how can they be managed?

Front desk staff at the Ala Moana Hotel often handle high guest volumes, especially during peak tourist seasons, which can lead to busy shifts and occasional stressful situations. Managing multiple guest requests, coordinating with housekeeping, and addressing unexpected issues like overbookings are common challenges. Effective communication, strong organizational skills, and familiarity with the hotel’s property management systems can help staff navigate these situations smoothly. Support from experienced team members and ongoing training also play a key role in overcoming daily challenges and maintaining excellent guest service.

What is the Ala Moana Hotel?

The Ala Moana Hotel is a well-known hotel located in Honolulu, Hawaii, adjacent to the Ala Moana Center shopping mall. It offers a range of accommodations from standard rooms to suites, and is popular with both business and leisure travelers due to its central location. The hotel features amenities such as restaurants, a fitness center, a pool, and meeting spaces. Its proximity to Waikiki Beach and downtown Honolulu makes it an ideal choice for visitors wanting to explore the area.

What are the key skills and qualifications needed to thrive as a hotel front desk agent at Ala Moana Hotel?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and experience in hospitality operations, often supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office tools is typically required. Outstanding communication, problem-solving abilities, and a friendly, professional demeanor help agents create a positive guest experience. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and maintaining the hotel's reputation.

What is the difference between Ala Moana Hotel vs Housekeeping Supervisor?

AspectAla Moana HotelHousekeeping Supervisor
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma; experience in housekeeping or hospitality management
Work EnvironmentHotel guest rooms, public areas, hospitality settingHotel housekeeping departments, overseeing cleaning staff
Employer & IndustryHospitality industry, hotel operationsHotel industry, managing housekeeping teams

The Ala Moana Hotel is a hospitality establishment providing guest accommodations, while a Housekeeping Supervisor manages cleaning staff within the hotel. The supervisor role involves overseeing daily operations, training staff, and ensuring cleanliness standards, whereas the hotel staff focus on guest services and hospitality. Both roles are integral to hotel operations but differ in responsibilities and scope.

More about Ala Moana Hotel jobs

What cities are hiring for Ala Moana Hotel jobs?

Cities with the most Ala Moana Hotel job openings:

What states have the most Ala Moana Hotel jobs?

States with the most job openings for Ala Moana Hotel jobs include:

What job categories do people searching Ala Moana Hotel jobs look for?

The top searched job categories for Ala Moana Hotel jobs are:

Ala Moana Hotel jobs near you
Infographic showing various Ala Moana Hotel job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,125 per year, or $15 per hour.

Owner Relations Manager

AccorHotel

Honolulu, HI • On-site

$63K - $70K/yr

Full-time

Re-posted 9 days ago

Job description

Company Description
About Us:
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama'aina hotel of choice to stay and to work.
Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.
Job Description
Job Summary:
The Owner Relations Manager develops and maintains relationships with existing owners and new investors, with the aim of retaining and growing keys under the Ala Moana Hotel by Mantra rental program management. The growth will be achieved by actively reviewing key lost trends as well as identifying opportunities for growth. They will implement strategies and campaigns in order to grow new keys, monitor and track key losses and support the retention of our existing keys across the Hotel.
Duties
  • Provide a high level of service to all Unit Owners and potential Owners within Ala Moana Hotel at all times.
  • Maintain a high level of market and product knowledge about all aspects of the Honolulu real estate market, the Ala Moana Hotel & Mantra Group.
  • Efficiently communicate with all members of the Mantra Group team to ensure the department as a whole achieves its fullest potential.
  • Develop and maintain a high level of knowledge about the IRAA, services and options provided by Ala Moana rental program.
  • Ensure you are well versed with your targeted units' current, historic rental activity, market rental returns, and competitor returns.
  • Develop an intimate knowledge of all offsite property management companies working within Ala Moana Hotel and establish further knowledge about their method of operation, agreements and returns.
  • Communicating with and/or meeting with investors personally to discuss and promote our benefits and services.
  • Implement strategies and initiatives to both retain and increase our conversion of keys into the rental program.
  • Facilitate regular prospecting and incentive mail-outs.
  • Use the owner database to make regular sales calls to unit owners outside the rental program and keep an updated master database.
  • Forge and maintain strong relationships with potential alliance partners, such as Real Estate agents to achieve referral relationships.
  • Ensure you maintain an up to date knowledge of units listed for sale within Ala Moana Hotel and assist agents or investors with information at each opportunity to secure rental program membership.
  • Coordinate realtor showings, out-of-order blocks and conduct escorted showings to educate New Buyers of the advantages of the hotel rental program.
  • Maintain and distribute Rental Program - Owner Realtor/Property Manager/Housekeeper Authorization Access Log.
  • Produce investor information collateral, in conjunction with Mantra Group corporate office.
  • Maintain an up to date knowledge of all unit sales within the building and ensure each new owner is contacted where possible to ensure all new keys are captured.
  • Review weekly records of terminated keys, contacting each owner and/or working with the respective Owner Relations Manager, to ensure every effort has been made to retain the key.
  • Review key loss reports monthly, to ensure accuracy and to identify any key loss/gain trends.
  • Maintain and grow owner email address database.
  • Maintain weekly EDS report and ensure units that are below occupancy, ADR and/or affected by out-of-order reasons are monitored by GSA blockers.
  • Assist Owner Relations Team with periodic administrative tasks where required, including general Owner Relations office support.
  • Developing and maintaining good working inter-departmental relationships with other departments and key stakeholders of the business; i.e. Front Office, Reservations, Sales & Marketing and Hawaiiana Management Company
  • Assisting the Director of Owner Relations with any additional duties or projects as required.

Qualifications
Minimum Qualifications
  • Minimum three (3) years of hotel operations, property management and/or owner relations experience
  • High school diploma or equivalent
  • Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
  • Strong organization skills with ability to set priorities, manage multiple simultaneous projects and meet deadlines
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Critical thinking and problem solving skills
  • High attention to detail
  • Exceptional customer service skills

Preferred Experience
  • Bachelors Degree
  • Basic knowledge of Hawaii State Tax collection (GET/TAT/OTAT)
  • Experience in the Hospitality industry
  • Proficiency in Japanese (reading, speaking and writing) a plus

Additional Information
Salary:
$63,000 - $70,000 annually
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.
Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Apply