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Airline Operations Jobs (NOW HIRING)

$66K - $81.86K/yr

Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile ...

... airline operations line of business with: * Expertise in end-to-end Airlines Fleet Management business * Understand aircraft tail assignment process * Understand aircraft messages - SSIM/ SSM/ ASM ...

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Airline Operations information

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$34K

$48.5K

$75.5K

How much do airline operations jobs pay per year?

As of May 31, 2026, the average yearly pay for airline operations in the United States is $48,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Airline Operations, and why are they important?

To thrive in Airline Operations, you need a solid understanding of aviation regulations, logistics, and scheduling, often supported by a degree in aviation management or a related field. Familiarity with airline management systems, flight planning software, and industry-specific certifications like IATA or FAA credentials are typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating teams and resolving issues promptly. These skills ensure safe, efficient, and on-time airline operations, which are vital for passenger satisfaction and regulatory compliance.

How does a professional in Airline Operations typically collaborate with other airport and airline teams during irregular operations or disruptions?

In Airline Operations, collaboration during irregular operations—such as delays, weather disruptions, or mechanical issues—is crucial. Professionals in this role work closely with flight crews, ground staff, dispatchers, air traffic control, and customer service teams to ensure safety and minimize passenger inconvenience. Communication is often fast-paced and requires clear coordination to adjust flight schedules, allocate crews, and arrange alternative travel solutions. Building strong relationships across departments and staying calm under pressure are key to successfully managing these challenges.

What are airline operations?

Airline operations refer to the activities and processes involved in managing the day-to-day functions of an airline. This includes flight scheduling, crew management, aircraft maintenance, passenger services, baggage handling, and ensuring regulatory compliance. The goal of airline operations is to ensure safe, timely, and efficient flights while maximizing customer satisfaction and minimizing costs. Professionals in this field coordinate with multiple departments to handle both routine and unexpected challenges, such as weather disruptions or maintenance issues.

What is the difference between Airline Operations vs Airline Dispatch?

AspectAirline OperationsAirline Dispatch
CredentialsTypically requires a background in aviation, certifications like FAA Airman Certificate, and operational trainingRequires an FAA Aircraft Dispatcher Certificate and specific dispatch training
Work EnvironmentInvolves coordination across departments, on the ground, and in the control tower or operations centerPrimarily works in dispatch offices, coordinating flight plans and weather assessments
Employer & Industry UsageUsed broadly across airline companies for overall flight and ground operationsSpecific to flight planning and safety, working closely with pilots and flight crews

Airline Operations encompasses the overall management of airline activities, including scheduling, ground services, and safety procedures. Airline Dispatch focuses specifically on planning flights, ensuring safety, and compliance with regulations. While both roles require aviation certifications and involve coordination, Airline Operations has a broader scope, whereas Airline Dispatch specializes in flight planning and safety oversight.

More about Airline Operations jobs
What cities are hiring for Airline Operations jobs? Cities with the most Airline Operations job openings:
What are the most commonly searched types of Airline Operations jobs? The most popular types of Airline Operations jobs are:
What states have the most Airline Operations jobs? States with the most job openings for Airline Operations jobs include:
Infographic showing various Airline Operations job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $48,513 per year, or $23.3 per hour.
Airline Customer Service Agent SFO - Chinese/English Speakers

Airline Customer Service Agent SFO - Chinese/English Speakers

Pacific Aviation

San Francisco, CA

$23.15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. If you’re fluent in English and Mandarin or Cantonese, and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career.

For over 25 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success—and we’re excited to welcome new teammates who share these values.

What You’ll Do
  • Assist passengers during check-in, boarding, and arrivals
  • Verify travel documents and process boarding passes accurately
  • Answer questions and offer directions in both English and Mandarin or Cantonese
  • Communicate clearly and respectfully with travelers and airline personnel
  • Support the overall flow of passenger operations within the terminal
  • Deliver consistent, courteous service under pressure in a dynamic airport setting
  • Collaborate with team members and supervisors to maintain high service standards
  • Uphold airline policies and ensure a secure environment for passengers and staff

Requirements

What You Bring
  • Fluent in English and Mandarin or Cantonese (required)
  • Strong communication and customer service skills
  • Computer literacy and accurate data entry
  • Calm, solution-oriented mindset in high-pressure situations
  • Physical stamina to stand and walk for extended periods
  • Willingness to attend 5 days of required computer training
  • Authorized to work in the United States
  • Must pass a background check and drug screening
Schedule
  • Part-Time
  • Must be available 4 days per week, including weekends and holidays
  • Shifts may include early mornings, afternoons, evenings, or nights

Benefits

  • Hourly Rate: $23.15 per hour
  • Fully Paid Medical, Dental, and Vision Insurance – for you and your dependents
  • 401(k) with company match
  • Paid Time Off
  • Paid Training
  • Uniform Provided
  • Discounted BART Clipper card or employee parking permit
  • Referral Bonus
  • Cell Phone Plan Reimbursement