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Airline Operations Jobs (NOW HIRING)

Magnifica Air

Director of Station Operations

Orlando, FL · On-site

$90 - $130/hr

You'll coordinate with airline partners, airport authorities, and government agencies to ensure ... You'll manage operational disruptions, emergencies, and irregular operations, ensuring safety and ...

Magnifica Air

Airline Project Manager

Orlando, FL

What you'll do Lead and coordinate all aspects of the airline startup, ensuring operational ... regulatory, technical, commercial and organizational milestones are delivered. You'll work closely ...

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Airline Operations information

See salary details

$34K

$48.5K

$75.5K

How much do airline operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for airline operations in the United States is $48,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is airline operations?

Airline operations refer to the activities and processes involved in managing the day-to-day functions of an airline. This includes flight scheduling, crew management, aircraft maintenance, passenger services, baggage handling, and ensuring regulatory compliance. The goal of airline operations is to ensure safe, timely, and efficient flights while maximizing customer satisfaction and minimizing costs. Professionals in this field coordinate with multiple departments to handle both routine and unexpected challenges, such as weather disruptions or maintenance issues.

What are the key skills and qualifications needed to thrive in airline operations, and why are they important?

To thrive in Airline Operations, you need a solid understanding of aviation regulations, logistics, and scheduling, often supported by a degree in aviation management or a related field. Familiarity with airline management systems, flight planning software, and industry-specific certifications like IATA or FAA credentials are typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating teams and resolving issues promptly. These skills ensure safe, efficient, and on-time airline operations, which are vital for passenger satisfaction and regulatory compliance.

How does a professional in airline operations typically collaborate with other airport and airline teams during irregular operations or disruptions?

In Airline Operations, collaboration during irregular operations—such as delays, weather disruptions, or mechanical issues—is crucial. Professionals in this role work closely with flight crews, ground staff, dispatchers, air traffic control, and customer service teams to ensure safety and minimize passenger inconvenience. Communication is often fast-paced and requires clear coordination to adjust flight schedules, allocate crews, and arrange alternative travel solutions. Building strong relationships across departments and staying calm under pressure are key to successfully managing these challenges.

What is the difference between Airline Operations vs Airline Dispatch?

AspectAirline OperationsAirline Dispatch
CredentialsTypically requires a background in aviation, certifications like FAA Airman Certificate, and operational trainingRequires an FAA Aircraft Dispatcher Certificate and specific dispatch training
Work EnvironmentInvolves coordination across departments, on the ground, and in the control tower or operations centerPrimarily works in dispatch offices, coordinating flight plans and weather assessments
Employer & Industry UsageUsed broadly across airline companies for overall flight and ground operationsSpecific to flight planning and safety, working closely with pilots and flight crews

Airline Operations encompasses the overall management of airline activities, including scheduling, ground services, and safety procedures. Airline Dispatch focuses specifically on planning flights, ensuring safety, and compliance with regulations. While both roles require aviation certifications and involve coordination, Airline Operations has a broader scope, whereas Airline Dispatch specializes in flight planning and safety oversight.

More about Airline Operations jobs

What cities are hiring for Airline Operations jobs?

Cities with the most Airline Operations job openings:

What are the most commonly searched types of Airline Operations jobs?

The most popular types of Airline Operations jobs are:

What states have the most Airline Operations jobs?

States with the most job openings for Airline Operations jobs include:

What job categories do people searching Airline Operations jobs look for?

The top searched job categories for Airline Operations jobs are:

Airline Operations jobs near you
Infographic showing various Airline Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,513 per year, or $23.3 per hour.

Customer Success Manager - Airline Operations

Caeus

Irving, TX • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Flightscape, a CAE company, delivers innovative flight operations and optimization software that helps airlines improve efficiency, safety, and profitability. Our solutions are trusted by aviation professionals worldwide to make data-driven decisions in a complex and dynamic environment.
We are seeking a Customer Success Manager - Airline Operations, to lead and develop a high-performing team while building strategic partnerships with key customers in the aviation software industry. This role will focus on driving customer value, adoption, retention, and growth through data-driven insights and proactive engagement.
  • Lead, mentor, and develop a team of customer success professionals, with a focus on evolving customer relationships into strategic partnerships
  • Set clear performance goals, conduct regular evaluations, and provide ongoing coaching and feedback
  • Allocate team resources to ensure consistent, timely, and high-quality customer support
  • Serve as the primary point of contact for key clients, building and maintaining long-term relationships
  • Understand customer business needs, challenges, and strategic objectives related to aviation software
  • Proactively engage customers through regular reviews to maximize value and identify improvement opportunities
  • Drive product adoption by developing and executing customer success strategies
  • Partner with product teams to ensure solutions meet customer requirements and usability expectations
  • Develop and implement strategies to improve customer retention and mitigate churn risks
  • Identify at-risk accounts and take proactive measures to improve engagement and satisfaction
  • Collaborate with sales to identify upsell and cross-sell opportunities and support the sales cycle with customer insights
  • Analyze customer success data (e.g., satisfaction scores, support metrics, case trends) to generate insights and recommendations
  • Present data-driven findings to senior leadership to support business decisions and product improvements
  • This is a hybrid role with up to 20% travel required
Minimum Qualifications
  • Bachelor's degree in business administration, aviation management, computer science, or a related field
  • 7-10 years of experience in customer success, account management, or a related field
  • Minimum of 2 years of experience in a leadership or people management role
  • Demonstrated experience driving customer satisfaction, retention, and growth
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders
  • Knowledge of software products and the software development lifecycle
  • Experience using customer support systems and data analysis tools
  • Strong problem-solving and decision-making skills
  • Ability to travel up to 20%
Preferred Qualifications
  • Master's degree in a relevant field
  • Experience in the aviation software industry
  • Knowledge of airline operations
  • Experience working with customer success analytics and reporting tools
Benefits
We've designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:
  • Comprehensive medical, dental, vision, and EAP plans
  • 401(k) and employee stock purchase programs with CAE match
  • Generous paid time off, including vacation and parental leave
  • Company-paid life insurance, AD&D, short-term disability, and caregiver support
  • Optional benefits including legal coverage, dependent life insurance, pet insurance, and flexible spending accounts (FSAs)
  • Programs supporting employee well-being and work-life balance

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About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position TypeRegularEqual Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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