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Airline Operations Manager Jobs (NOW HIRING)

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Airline Operations Manager information

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$31K

$63.5K

$118.5K

How much do airline operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for airline operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Airline Operations Manager, and why are they important?

To thrive as an Airline Operations Manager, you need strong knowledge of aviation regulations, operational logistics, and a relevant degree such as in aviation management or business. Familiarity with airline operations software, flight scheduling systems, and safety compliance tools is typically required, along with certifications like IATA or FAA credentials. Outstanding leadership, crisis management, and communication skills help professionals excel in coordinating teams and responding to operational challenges. These skills and qualifications are crucial for ensuring safe, efficient, and compliant airline operations in a dynamic environment.

What are some common challenges faced by an Airline Operations Manager, and how can they be addressed?

Airline Operations Managers often encounter challenges such as flight delays, crew scheduling conflicts, and unexpected disruptions like adverse weather or technical issues. Proactively addressing these requires strong problem-solving skills, effective communication with teams across departments, and the ability to make quick decisions under pressure. Building strong relationships with ground staff, air traffic control, and maintenance teams is essential for streamlining operations and minimizing disruptions. Continuous training and investment in new technologies can also help in anticipating and mitigating operational issues.

What does an Airline Operations Manager do?

An Airline Operations Manager is responsible for overseeing the daily operations of an airline to ensure efficiency, safety, and compliance with regulations. Their duties often include coordinating flight schedules, managing staff, handling disruptions such as delays or cancellations, and ensuring that all operational procedures meet both company standards and legal requirements. They serve as a crucial link between various departments such as ground staff, flight crew, and maintenance teams to guarantee smooth airline operations.

What is the difference between Airline Operations Manager vs Flight Operations Coordinator?

AspectAirline Operations ManagerFlight Operations Coordinator
CredentialsTypically requires a bachelor's degree in aviation, management, or related field; certifications like IATA or FAA may be preferredOften requires a high school diploma or associate degree; some roles prefer aviation-related certifications
Work EnvironmentOversees multiple departments, manages staff, and coordinates airline operations at a strategic levelFocuses on scheduling, communication, and supporting flight crews and ground staff
Employer & Industry UsageUsed by airlines, airports, and aviation companies for operational oversightCommonly employed within airline operations teams to ensure flight readiness

While both roles are essential in airline operations, the Airline Operations Manager has a broader managerial scope, overseeing overall airline functions, whereas the Flight Operations Coordinator focuses on specific flight-related tasks and coordination. Understanding these differences helps in choosing the right career path or job search focus within the aviation industry.

More about Airline Operations Manager jobs
What cities are hiring for Airline Operations Manager jobs? Cities with the most Airline Operations Manager job openings:
What states have the most Airline Operations Manager jobs? States with the most job openings for Airline Operations Manager jobs include:
Infographic showing various Airline Operations Manager job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

SUMMARY OF POSITION:
Salary: $80,000 - $95,000 annually
The Director of Airline Operations is responsible for the overall leadership, performance, and compliance of all ground handling operations at MSP. This role ensures safe, efficient, and customer-focused execution across ramp, passenger service, cleaning and related operational functions while meeting airline partner expectations and regulatory requirements.
JOB RESPONSIBILITIES
  • Provide strategic and tactical leadership to achieve company and operational goals
  • Lead and promote a safety-first culture, ensuring a secure work environment and full compliance with all regulatory and company standards
  • Own operational performance, ensuring consistent, high-quality service delivery across all functions
  • Serve as a key contributor to the company safety program, driving accountability and continuous improvement
  • Lead irregular operations (IROPs), including weather events, delays, and diversions, with decisive and coordinated response
  • Ensure full compliance with airline-specific procedures, audits, and contractual obligations
  • Build and maintain strong relationships with airline partners, airport authorities, and regulatory agencies
  • Act as the primary liaison between the company, customers, and government entities
  • Lead airline performance reviews and service-level discussions, ensuring expectations are met or exceeded
  • Provide input and operational expertise for RFP responses and business development efforts
  • Develop, lead, and hold accountable operations managers, supervisors, and frontline leadership
  • Drive employee performance, engagement, and retention through coaching, training, and mentoring
  • Foster and maintain a positive, accountable, and high-performance culture
  • Ensure effective communication across all departments to support operational alignment
  • Own workforce planning, including staffing levels, scheduling strategy, and labor cost control
  • Track, analyze, and report key performance indicators (KPIs) including on-time performance, baggage handling, safety, and customer satisfaction
  • Resolve escalated service and operational issues in a timely and effective manner
  • Partner with executive leadership to ensure alignment on goals, priorities, and performance expectations
  • Ensure all operations are conducted in accordance with company policies, procedures, and applicable laws
  • Perform other duties as assigned
QUALIFICATIONS
  • 5+ years of airline or ground handling operations experience
  • 3+ years in a senior leadership role with responsibility for multi-functional teams
  • Demonstrated experience managing large-scale operations (staffing, multiple flights/airlines, complex environments)
  • Strong knowledge of ramp operations, aircraft servicing, passenger service operations, and Safety Management Systems (SMS)
  • Experience in multi-airline contract environments with an understanding of service-level expectations
  • Proven ability to lead during irregular operations (IROPs) and make decisions in high-pressure situations
  • Strong communication skills with the ability to engage frontline employees, leadership, and external partners
  • Ability to analyze and evaluate customer needs to anticipate potential business opportunities
  • Ability to pass a pre-employment drug screen and criminal history background check
  • Subject to non-DOT drug and/or alcohol testing
  • Flexibility for irregular hours, including nights, weekends, and holidays, with on-call availability for operational needs
BENEFITS
  • Paid Time Off
  • Profit Sharing
  • Free Parking
  • Life Insurance
  • Medical, Dental and Vision Coverage, HSA
  • 401K
  • Employee Assistance Program
  • Travel benefits when requested and approved