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Airline Assistant Jobs (NOW HIRING)

Airline Wheelchair Assistant

Kenner, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Airline Wheelchair Assistant Requisition ID 2026-59132 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition)

Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Airline Passenger Assistant

Sugar Land, TX · On-site

$12.75 - $16.75/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

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How much do airline assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for airline assistant in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is an airline assistant?

Airline Assistants, sometimes referred to as passenger service agents or airline customer service agents, are professionals who help passengers at airports. They assist with tasks such as check-in, ticketing, boarding, handling luggage, and providing information about flights. Airline Assistants also help passengers with special needs, resolve travel issues, and ensure a smooth travel experience. Their role is crucial in maintaining efficient airport operations and high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as an airline assistant?

To thrive as an Airline Assistant, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and safety protocols is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart. These skills ensure efficient passenger processing, safety compliance, and a positive travel experience for all customers.

What are some common challenges faced by airline assistants, and how can they effectively manage them?

Airline Assistants often encounter challenges such as handling difficult passengers, managing tight turnaround times, and adapting to frequent schedule changes. Effective communication skills and a calm, patient demeanor are essential to de-escalate conflicts and provide excellent customer service. Staying organized and flexible helps Airline Assistants manage multiple tasks, such as boarding procedures and safety checks, while maintaining a positive travel experience for passengers. Team collaboration is also important, as Airline Assistants work closely with cabin crew, gate agents, and ground staff to ensure smooth operations.

What is the difference between Airline Assistant vs Flight Attendant?

AspectAirline AssistantFlight Attendant
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, safety training, certification
Work EnvironmentAirport terminals, customer service countersAircraft cabins during flights
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, aviation industry
Common Search & ComparisonCustomer service roles in airportsIn-flight service roles

Airline Assistants primarily work in airports providing customer service, while Flight Attendants work onboard aircraft ensuring passenger safety and comfort. Both roles require customer service skills, but Flight Attendants have additional safety training and certifications. Understanding these differences helps job seekers find the right position in the aviation industry.

How do you become an airline assistant?

To become an airline assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some airlines require training or certification in safety procedures, and proficiency in multiple languages can be advantageous. On-the-job training is often provided, and a flexible schedule is common due to shift work.

How much does an airline assistant get paid?

The average salary for an airline assistant, also known as a customer service agent or flight attendant support staff, ranges from $25,000 to $45,000 per year depending on experience, location, and airline. Entry-level positions typically start around $20,000 to $25,000, with experienced assistants earning higher wages and additional benefits such as travel perks and flexible schedules.
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What cities are hiring for Airline Assistant jobs?

Cities with the most Airline Assistant job openings:

What are the most commonly searched types of Airline jobs?

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What states have the most Airline Assistant jobs?

States with the most job openings for Airline Assistant jobs include:

Infographic showing various Airline Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,782 per year, or $21 per hour.

Airline Cabin Appearance Agent - AS

GAT Airline Ground Support

Burbank, CA • On-site

$17/hr

Full-time

Re-posted 21 days ago


GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

64th of 66 rated aviation services


Job description

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team.
Classification: Variable Hour, Non-Exempt
Job Summary:
Cabin Cleaner Agents provide support to GAT's airline clients by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous service.
Job Responsibilities:
  • Perform cosmetic arrangement of seat belts, headrests, etc.
  • Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys and lavatories.
  • Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.
  • Assist Ramp agents when Cabin Cleaning is complete.
  • Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts.
  • Transports loaded bags and/or freight and cargo to/from aircraft and/or airport terminals
  • Drives and/or operates ground support equipment
  • Performs FOD walks in the ramp area between flights
  • Marshals aircrafts during arrival and departures
  • Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
  • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
  • Adheres to company policies and procedures
  • Perform other duties as assigned

Requirements:
  • Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
  • A working knowledge of GSE maintenance issues.
  • Experience and understanding of the commercial issues in aviation.
  • Must have a High School diploma, GED
  • Must be at least 18 years of age
  • Capable of processing information in a timely manner
  • Must have and maintain a Valid Driver's License
  • Able to proficiently speak, read, and write in English
  • Basic computer literacy
  • Previous ramp or airline experience
  • Must successfully complete all training requirements and maintain certifications throughout employment
  • Must clear a FBI fingerprint background check

Physical Requirements
  • Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
  • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
  • Must be physically fit to perform the duties of the job
  • Willing to work outside in all types of weather conditions with exposure to loud noises

Specific Working Hours
  • Must be able and flexible to work variable shifts, weekends, and holiday specific shifts to be determined
  • Must be able to work extended hours on short notice during non-routine operations

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug free workplace and conducts random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

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