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Airline Assistant Jobs in Quebec (NOW HIRING)

IATA

Intern, Corporate Taxation

Montreal, QC

IATA's mission is to represent, lead, and serve the airline industry. You will join IATA ... Sales Tax compliance filings and reports. * Assist in conducting annual campaigns with U.S ...

IATA

Intern, Corporate Taxation

Montreal, QC

IATA's mission is to represent, lead, and serve the airline industry. You will join IATA ... Sales Tax compliance filings and reports. * Assist in conducting annual campaigns with U.S ...

Air Canada

Fuel Supply Analyst

Dorval, QC · On-site

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... * Assist manager in conducting vendor management audits. * Assist manager with business ...

Air Canada

Fuel Supply Analyst

Montreal, QC

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... * Assist manager in conducting vendor management audits. * Assist manager with business ...

Air Canada

Fuel Supply Analyst

Dorval, QC · On-site

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... * Assist manager in conducting vendor management audits. * Assist manager with business ...

Air Canada

Fuel Supply Analyst

Dorval, QC

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... Assist manager with business transformation & process improvement initiatives. Ability to ...

Air Canada

Fuel Supply Analyst

Dorval, QC

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... * Assist manager in conducting vendor management audits. * Assist manager with business ...

Air Transat

Lead Hand Crew Scheduling

Montreal, QC · On-site

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern ... Ensure the smooth execution of daily crew scheduling operations and assist in resolving operational ...

New

Air Canada

Charter Operations Advisor

Dorval, QC · On-site

... teams. Assist in cost tracking for Jetz and Charter activities by compiling supporting ... Working knowledge of airline operational processes, including flight scheduling, catering ...

Air Canada

Charter Operations Advisor

Dorval, QC · On-site

... teams. * Assist in cost tracking for Jetz and Charter activities by compiling supporting ... Working knowledge of airline operational processes, including flight scheduling, catering ...

Air Canada

Charter Operations Advisor

Dorval, QC · On-site

... teams. * Assist in cost tracking for Jetz and Charter activities by compiling supporting ... Working knowledge of airline operational processes, including flight scheduling, catering ...

Air Canada

Charter Operations Advisor

Montreal, QC · On-site

... teams. * Assist in cost tracking for Jetz and Charter activities by compiling supporting ... Working knowledge of airline operational processes, including flight scheduling, catering ...

Air Canada

Charter Operations Advisor

Dorval, QC · On-site

... teams. * Assist in cost tracking for Jetz and Charter activities by compiling supporting ... Working knowledge of airline operational processes, including flight scheduling, catering ...

Air Canada

Loyalty Partnership Analyst

Dorval, QC · On-site

... Airline in North America. Let your career take flight by joining our diverse and vibrant team at ... Responsibilities : * Assist in the day-to-day operations, partner relationship, business planning ...

Menzies Aviation

... Assister les clients ayant des besoins particuliers et les mineurs non accompagnés. - Lors de ... and Airlines specific procedures and policies. • Required to attend the mandatory training ...

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Airline Assistant information

What is an airline assistant?

Airline Assistants, sometimes referred to as passenger service agents or airline customer service agents, are professionals who help passengers at airports. They assist with tasks such as check-in, ticketing, boarding, handling luggage, and providing information about flights. Airline Assistants also help passengers with special needs, resolve travel issues, and ensure a smooth travel experience. Their role is crucial in maintaining efficient airport operations and high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as an airline assistant?

To thrive as an Airline Assistant, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and safety protocols is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart. These skills ensure efficient passenger processing, safety compliance, and a positive travel experience for all customers.

What are some common challenges faced by airline assistants, and how can they effectively manage them?

Airline Assistants often encounter challenges such as handling difficult passengers, managing tight turnaround times, and adapting to frequent schedule changes. Effective communication skills and a calm, patient demeanor are essential to de-escalate conflicts and provide excellent customer service. Staying organized and flexible helps Airline Assistants manage multiple tasks, such as boarding procedures and safety checks, while maintaining a positive travel experience for passengers. Team collaboration is also important, as Airline Assistants work closely with cabin crew, gate agents, and ground staff to ensure smooth operations.

What is the difference between Airline Assistant vs Flight Attendant?

AspectAirline AssistantFlight Attendant
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, safety training, certification
Work EnvironmentAirport terminals, customer service countersAircraft cabins during flights
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, aviation industry
Common Search & ComparisonCustomer service roles in airportsIn-flight service roles

Airline Assistants primarily work in airports providing customer service, while Flight Attendants work onboard aircraft ensuring passenger safety and comfort. Both roles require customer service skills, but Flight Attendants have additional safety training and certifications. Understanding these differences helps job seekers find the right position in the aviation industry.

How do you become an airline assistant?

To become an airline assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some airlines require training or certification in safety procedures, and proficiency in multiple languages can be advantageous. On-the-job training is often provided, and a flexible schedule is common due to shift work.

How much does an airline assistant get paid?

The average salary for an airline assistant, also known as a customer service agent or flight attendant support staff, ranges from $25,000 to $45,000 per year depending on experience, location, and airline. Entry-level positions typically start around $20,000 to $25,000, with experienced assistants earning higher wages and additional benefits such as travel perks and flexible schedules.

What are the most commonly searched types of Airline jobs in Quebec?

The most popular types of Airline jobs in Quebec are:

What cities in Quebec are hiring for Airline Assistant jobs?

Cities in Quebec with the most Airline Assistant job openings:

Airline Assistant jobs near you
Infographic showing various Airline Assistant job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Assistant Manager, Data Quality & Analytics

Montreal, QC

IATA
See more jobs at IATAexternal

Full-time

Re-posted 4 days ago

Job description

About the team you are joining

The Assistant Manager - Data Quality & Analytics will support the Turbulence Aware NextGen platform migration by contributing to data quality governance and control, migration readiness, acceptance testing coordination, business analysis, and data science activities.

What your day would be like

Therole will support the Assistant Director, Turbulence Aware NextGen, indesigning and validating the Data Quality Control Module of TA NextGen. Therole will also help ensure that migration activities, comprehensive testing,data quality assurance, and new analytics features are delivered with accuracy,reliability, and full requirements traceability.
Therole will apply analytical and data science techniques, including statisticalprofiling, anomaly detection, data validation, and Python-based analysis, tosupport the monitoring and continuous improvement of data quality across theplatform.


Key Responsibilities

 
1. Data Quality Governance, Assurance & Control
Support the definition and documentation of data quality requirements, including applicable standards, validation rules, business rules, thresholds, and acceptance criteria, to help ensure the reliable and continuous operation of the Turbulence Aware NextGen platform.
Support the Assistant Director in designing and validating the Data Quality Control Module of TA NextGen.
Support the design of the Quality Control Module, including quality KPIs, dashboards, alerts, and data science-based controls for:
- Airline-provided EDR and ACARS data
- Third-party supplemental data
- Output datasets distributed to airline participants
Support issue resolution with airlines, developers, infrastructure teams, vendors, and internal stakeholders.


2. Data Science Support for Data Quality Control
Support the use of data science techniques to improve data quality assurance and control across the TA NextGen platform.
Analyze historical and near-real-time datasets to identify patterns, gaps, inconsistencies, latency issues, and abnormal reporting behavior.
Apply statistical profiling, trend analysis, anomaly detection, and data validation techniques to identify data quality issues and monitor data reliability with automated or semi-automated data quality checks using SQL, Python, or similar tools.
Prepare analysis outputs, notebooks, reports, or dashboards to explain data quality findings to technical and non-technical stakeholders.


3. Data Migration Preparation & Reconciliation
Support pre-migration data profiling and baseline validation activities.
Assist in developing reconciliation frameworks for legacy vs. new platform outputs.
Use SQL, Python, or analytical tools to compare datasets, identify discrepancies, and support reconciliation evidence.
Track and document discrepancies, resolution actions, and sign-off criteria.
Support cutover readiness assessments and post-migration stabilization reviews.


4. Support for Turbulence Aware Platform Migration andNew Feature Delivery
Support the development and validation of new revenue-generating features.
Assist in defining acceptance criteria and validation metrics for nowcast, forecast, and warning products.
Support testing activities by preparing, documenting, and maintaining test scripts, and help track test execution progress.
Help verify that deployed features meet defined quality, latency, and reliability standards.
Assist in preparing documentation and dashboards for customers' onboarding and commercialization.


5. Documentation & Governance
Maintain comprehensive documentation, including:
Data dictionaries
Validation rules
Business rules
Data science assumptions and analytical methods
Test plans and scripts
Reconciliation reports
Analytics feature specifications
Data quality dashboards and KPI definitions

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