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What is the difference between Aimbridge vs Hotel Front Desk Agent?

AspectAimbridgeHotel Front Desk Agent
CredentialsTypically requires hospitality or customer service experience, sometimes certifications in hospitality managementHigh school diploma or equivalent; customer service skills often preferred
Work EnvironmentHotels, resorts, and hospitality management companiesFront desk of hotels, resorts, and lodging establishments
Employer & Industry UsageUsed by hotel management companies like Aimbridge HospitalityCommonly employed directly by hotels and resorts
Search & Comparison IntentPeople comparing hotel management roles with operational or administrative positionsIndividuals seeking front desk or guest service roles in hotels

In summary, Aimbridge refers to a hospitality management company that oversees multiple hotel properties, often employing roles like hotel front desk agents. A Hotel Front Desk Agent is a specific role within hotels, focusing on guest services. While Aimbridge manages hotel operations, the front desk agent is a frontline staff member working directly with guests.

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Aimbridge jobs near you
Infographic showing various Aimbridge job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution.
Doubletree Lansing - Line Cook

Doubletree Lansing - Line Cook

Aimbridge Hospitality

Lansing, MI • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Aimbridge Hospitality rating

5.7

Company rating: 5.7 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

69th of 106 rated hotels

Job description

A line-Cook is responsible for preparing / cooking all food items, based on standardized recipes, for the Corporate HQ outlet, Banquets/Catering in meeting rooms, and Executive Lounge, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
QUALIFICATIONS:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Food Handlers Certification (must comply with State requirements)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.

JOB RESPONSIBILITIES:
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient operations.
  • Comply with certification requirements as applicable to position to include Food Handlers, Safety, etc.
  • Maintain a friendly and warm demeanor at all times.
  • Have thorough knowledge of menus and the preparation required according to hotel standards.
  • Maintain cleanliness and organization of all storage areas.
  • Complete necessary food and station preparations prior to opening of the Restaurant/Dining Outlet or Cafe in order to ensure that guests are served promptly and efficiently during the operating hours.
  • Prepare and display buffet food items according to Aimbridge Hospitality standards.
  • Maintain post on kitchen line as required during the operating hours in order to prepare food to order, maintaining the highest standards of efficiency, productivity and quality.
  • Prepare food for Banquets, as required, following specifications of Banquet Event Orders.
  • Prepare and service food for Associate Cafeteria as specified by the restaurant leadership.
  • Prepare all foods following Aimbridge Hospitality standard recipes.
  • Preparation of specials will be under the direction of the restaurant leadership.
  • Breakdown buffets and kitchen line, storing food and equipment properly at the end of each meal period.
  • Work banquet food station as scheduled by restaurant leadership.
  • Know the location and operation of all fire extinguishing equipment.
  • Practice safe work habits at all times to avoid possible injury to self or other associates.
  • Be familiar with all hotel policies and house rules.
  • Be familiar with hotel's emergency procedures.
  • Use Production Charts as specified by Aimbridge Hospitality standards.
  • Associates must at all times be attentive, friendly, helpful and courteous to guests, managers and other associates.
  • Be able to operate and maintain cleanliness of all kitchen equipment.
  • Maintain the "Clean As You Go" policy.
  • Assist in storage and rotation of food items according to hotel procedures.
  • Sign keys out and back in under supervision as needed.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
DoubleTree Lansing offers a centrally located workplace in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field. The hotel features modern guest rooms, on-site dining, a free airport shuttle, and 10,000 square feet of event space. An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events. It's a professional, service-driven environment ideal for staff who enjoy supporting both business and leisure travelers.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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