AI Support & Ticketing Framework : Intelligent support systems that automate issue resolution, prioritize tickets, and reduce response times through machine learning Additional AI Capabilities:
AI Support & Ticketing Framework : Intelligent support systems that automate issue resolution, prioritize tickets, and reduce response times through machine learning Additional AI Capabilities:
AI Support & Ticketing Framework : Intelligent support systems that automate issue resolution, prioritize tickets, and reduce response times through machine learning Additional AI Capabilities:
AI Support & Ticketing Framework : Intelligent support systems that automate issue resolution, prioritize tickets, and reduce response times through machine learning Additional AI Capabilities:
AI and Automation Strategy * Lead the organization's adoption of AI-driven operations (AIOps), intelligent automation, and agentic AI systems within support operations. * Implement AI-powered ...
AI and Automation Strategy * Lead the organization's adoption of AI-driven operations (AIOps), intelligent automation, and agentic AI systems within support operations. * Implement AI-powered ...
You'll be deploying AI support agents, building AI voice channels, and scaling your team's ability to identify and convert Customer Success Qualified Leads at every touchpoint - continuing to scale ...
You'll be deploying AI support agents, building AI voice channels, and scaling your team's ability to identify and convert Customer Success Qualified Leads at every touchpoint - continuing to scale ...
AI Test Engineer
Santa Clara, CA · Hybrid
$100K - $140K/yr
... AI ... Support RAG pipelines, including vector databases and hybrid search * Integrate agents with ...
AI Test Engineer
Santa Clara, CA · Hybrid
$100K - $140K/yr
... AI ... Support RAG pipelines, including vector databases and hybrid search * Integrate agents with ...
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
AI Product Focus - Senior Full Stack / Rails Engineer (Boston)
Boston, MA · On-site
$154K - $190K/yr
About Yuma AI: Yuma is building a next-generation orchestration platform that deploys autonomous AI ... We already support 150+ paying merchants and help them automate up to 80% of their customer tickets ...
Quick apply
AI Product Focus - Senior Full Stack / Rails Engineer (Boston)
Boston, MA · On-site
$154K - $190K/yr
About Yuma AI: Yuma is building a next-generation orchestration platform that deploys autonomous AI ... We already support 150+ paying merchants and help them automate up to 80% of their customer tickets ...
Support the design, development, and testing of internal tools using AI and automation frameworks * Document workflows and assist in creating training materials for new solutions adopted by internal ...
Support the design, development, and testing of internal tools using AI and automation frameworks * Document workflows and assist in creating training materials for new solutions adopted by internal ...
The Vice President, AI Production Support will lead the design, deployment, and ongoing integration of AI-enhanced workflows across FOX Entertainment productions. This executive will oversee how FOX ...
The Vice President, AI Production Support will lead the design, deployment, and ongoing integration of AI-enhanced workflows across FOX Entertainment productions. This executive will oversee how FOX ...
AI-Enhanced Virtual Assistant
$21.75 - $29.25/hr
We are seeking a highly tech-savvy, detail-oriented AI-Enhanced Virtual Assistant to support our team remotely in administrative, operational, and AI-integrated functions. This role goes beyond ...
AI-Enhanced Virtual Assistant
$21.75 - $29.25/hr
We are seeking a highly tech-savvy, detail-oriented AI-Enhanced Virtual Assistant to support our team remotely in administrative, operational, and AI-integrated functions. This role goes beyond ...
The Vice President, AI Production Support will lead the design, deployment, and ongoing integration of AI-enhanced workflows across FOX Entertainment productions. This executive will oversee how FOX ...
The Vice President, AI Production Support will lead the design, deployment, and ongoing integration of AI-enhanced workflows across FOX Entertainment productions. This executive will oversee how FOX ...
Product Lead (Core Platform & AI)
San Francisco, CA · On-site
$215K - $255K/yr
Architect the AI integration layer and design how the AI support system connects to the task framework to proactively guide members, deflect support load, and reduce friction before members ever need ...
Product Lead (Core Platform & AI)
San Francisco, CA · On-site
$215K - $255K/yr
Architect the AI integration layer and design how the AI support system connects to the task framework to proactively guide members, deflect support load, and reduce friction before members ever need ...
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
Quick apply
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
Oversee the production and maintenance of structured documentation for our front-line support, customer and AI consumption * CX Training: Design and deliver curriculum across new-hire and ongoing ...
Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
New
Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
New
Scale support through AI and self-serve * Own day-to-day Fin/AI support performance: training ... monitoring, reviewing answers, and tightening workflows. * Spot repetitive ticket categories that ...
Quick apply
Scale support through AI and self-serve * Own day-to-day Fin/AI support performance: training ... monitoring, reviewing answers, and tightening workflows. * Spot repetitive ticket categories that ...
Until now, support has run on one person plus contractors ... You get to define what comes next: how we use AI, how we staff, what "world-class" looks like, and ...
Until now, support has run on one person plus contractors ... You get to define what comes next: how we use AI, how we staff, what "world-class" looks like, and ...
Senior AI Operations (AI Ops) Engineer
Palo Alto, CA · On-site
$122K - $168K/yr
This fleet powers Ava , our AI support engine, and a suite of cutting-edge generative tools for travel and expense management. As a Senior AI Operations (AI Ops) Engineer , you are the architect of ...
Senior AI Operations (AI Ops) Engineer
Palo Alto, CA · On-site
$122K - $168K/yr
This fleet powers Ava , our AI support engine, and a suite of cutting-edge generative tools for travel and expense management. As a Senior AI Operations (AI Ops) Engineer , you are the architect of ...
Senior Legal Counsel - Legal Innovation & AI Counsel
Diamond Bar, CA · On-site
$145K - $198K/yr
Design, refine, and deploy AI Agents and AI-powered solutions to support legal tasks, including high-touch assistance with prompt engineering and the development of automated legal workflows. * Serve ...
Senior Legal Counsel - Legal Innovation & AI Counsel
Diamond Bar, CA · On-site
$145K - $198K/yr
Design, refine, and deploy AI Agents and AI-powered solutions to support legal tasks, including high-touch assistance with prompt engineering and the development of automated legal workflows. * Serve ...
Senior AI/ML Engineer (AI Platform)
Boston, MA · On-site
$113K - $155K/yr
They are seeking a Senior AI/ML Engineer to scale the intelligence layer of their AI platform ... Support, including defining datasets, labels, and taxonomies that reflect real member needs. • ...
Senior AI/ML Engineer (AI Platform)
Boston, MA · On-site
$113K - $155K/yr
They are seeking a Senior AI/ML Engineer to scale the intelligence layer of their AI platform ... Support, including defining datasets, labels, and taxonomies that reflect real member needs. • ...
Ai Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do ai support jobs pay per hour?
What are some common challenges AI Support professionals face on the job?
AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.
What is an AI Support job?
An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.
What are the key skills and qualifications needed to thrive in the Ai Support position, and why are they important?
To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

Full-time
Posted 4 days ago
Job description
AI Sales Lead Generation Specialist (Entry-Level/Full-Time)
Years of Experience: 1 to 5 years (Entry level considered)
Location: Des Moines, IA (In-Office Required - No Remote Option)
Employment Type: Full-Time
Compensation: Competitive base salary + performance-based incentives
No of Opening: 2 Positions
About ATC
American Technology Consulting(ATC) is a next-generation technology consulting firm specializing in enterprise AI solutions & Services. Founded in Iowa in 2008, we've grown to serve Fortune 500 companies and government agencies across multiple states. Our AI services enable enterprises to reduce operational costs, streamline workflows, and increase EBITDA through intelligent automation and data-driven decision-making.
Position Overview
We're seeking a motivated, technically curious individual to join our sales team as an AI Sales Lead Generation Specialist. In this role, you'll be responsible for identifying and engaging C-level executives, VPs, and Directors at enterprise organizations to introduce them to ATC's comprehensive AI solutions & Services. Your primary focus will be on generating qualified leads and scheduling discovery meetings that lead to AI implementations.
This position requires full-time, in-office presence in Des Moines, IA. Remote work is not available.
What You'll Sell
You'll be trained to effectively communicate the value of our AI service portfolio:
AI Strategy & Implementation:
- AI Readiness Audits - Comprehensive assessments that evaluate organizational preparedness for AI adoption
- AI Platform Solutions - Production-ready AI implementations at enterprise scale
- Custom Large Language Models (LLMs) - Tailored AI models designed for specific business needs and use cases
AI Framework Sales & Implementation
- AI Testing Framework: AI-driven test automation that delivers faster testing cycles, comprehensive coverage, and reliable quality assurance with reduced maintenance overhead
- AI Support & Ticketing Framework: Intelligent support systems that automate issue resolution, prioritize tickets, and reduce response times through machine learning
Additional AI Capabilities:
- Data science and analytics leveraging predictive modeling and machine learning
- Process mining for bottleneck discovery and workflow optimization
- Creating Knowledge bases, Custom LLMs, Agentic AI, and Custom AI frameworks
Key Responsibilities
Lead Generation & Prospecting:
- Research and identify target enterprise accounts across manufacturing, healthcare, financial services, and government sectors
- Build prospect lists of C-suite executives, VPs, and Directors responsible for operations, technology, and digital transformation
- Execute outbound calling campaigns (50+ calls per day) to engage decision-makers
- Conduct LinkedIn outreach and email campaigns to generate interest
- Qualify leads based on AI readiness, budget authority, and implementation timeline
Consultative Selling:
- Articulate how ATC's AI solutions directly reduce operational costs and increase EBITDA
- Demonstrate understanding of common enterprise pain points: repetitive manual processes, quality assurance bottlenecks, slow ticket resolution, and inefficient workflows
- Position AI Testing and AI Support frameworks as modern alternatives to traditional automation that eliminate maintenance overhead
- Schedule qualified discovery calls and product demonstrations for the senior sales team
Pipeline Management:
- Track all prospect interactions in the CRM system (training provided)
- Maintain detailed notes on prospect needs, objections, and follow-up requirements
- Collaborate with sales leadership to refine messaging and targeting strategies
- Provide weekly reporting on call volume, meetings scheduled, and conversion metrics
Continuous Learning:
- Complete comprehensive training on ATC's AI services, competitive landscape, and enterprise sales methodologies
- Stay current on AI industry trends, use cases, and ROI metrics
- Participate in team meetings to share learnings and best practices
Requirements
Essential Qualifications:
- Location: Must be based in or willing to relocate to Des Moines, IA, and available to work full-time in the office (no remote work option available)
- Communication Skills: Excellent verbal and written communication with confidenc,e engaging senior executives by phone and email
- Technical Aptitude: Strong interest in AI and emerging technologies; ability to quickly learn and explain complex concepts to non-technical audiences
- Drive & Resilience: Self-motivated with the persistence to handle rejection and maintain high activity levels in outbound sales
- Professionalism: Polished communication style appropriate for C-level interactions
- Learning Agility: Quick learner who can absorb technical product knowledge and apply it in sales conversations
Preferred Qualifications:
- Bachelor's degree (not required; relevant experience and aptitude valued equally)
- Prior experience in sales, business development, customer service, or client-facing roles
- Familiarity with CRM systems (Salesforce, HubSpot, etc.)
- Understanding of enterprise technology, SaaS, or consulting sales
- Experience with LinkedIn Sales Navigator or similar prospecting tools
What We Offer
- Comprehensive Training: In-depth onboarding on AI technologies, ATC's service offerings, and enterprise sales techniques
- Career Growth: Clear path to Account Executive or Sales Manager role based on performance
- Mentorship: Direct coaching from experienced enterprise sales professionals
- Impactful Work: Help enterprises solve real business problems and achieve measurable cost savings
- Collaborative Culture: Join a growing team that values innovation and professional development
- Competitive Compensation: Base salary plus uncapped performance incentives tied to meetings booked and deals influenced
Success in This Role Looks Like:
- Month 1: Complete AI services training; begin outbound calling with guidance; schedule 5+ qualified meetings
- Month 2-3: Independently manage full prospecting cycle; schedule 10+ qualified meetings per month
- Month 4: Demonstrate mastery of AI value propositions; contribute to closed deals; on track for promotion consideration
About American Technology Consulting
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Clive, IA, US
Year founded
2007