Operations & Support with AI Remote Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based ...
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Operations & Support with AI Remote Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Tennessee, IL · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Tennessee, IL · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Florida, NY · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Florida, NY · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Carolina, RI · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Carolina, RI · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Florida, NY · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Florida, NY · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Carolina, RI · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
(Remote) AI Champion
Carolina, RI · Remote
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
$70K - $100K/yr
... AI capabilities. This remote role welcomes candidates anywhere in Canada and the US. Travel is ... MACC's products are supported by professional and dedicated customer care teams to ensure the ...
Remote Ai Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do remote ai support jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for remote ai support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is remote AI support?
A Remote AI Support job involves assisting customers, clients, or internal teams with issues related to artificial intelligence products or services, all while working remotely. These professionals may help troubleshoot AI tools, answer technical questions, provide product guidance, and escalate complex issues to specialized teams. They often use chat, email, or video calls to communicate, and may work for technology companies, SaaS providers, or startups. Strong communication skills, technical literacy, and familiarity with AI concepts are typically required.
What are the key skills and qualifications needed to thrive as remote AI support?
To thrive as a Remote AI Support specialist, you need a solid understanding of AI concepts, troubleshooting skills, and experience with customer support, often supported by a relevant degree or technical certification. Familiarity with ticketing systems, remote desktop tools, knowledge bases, and platforms like Slack or Zendesk is typically required. Strong communication, problem-solving abilities, and patience help you stand out when assisting diverse clients virtually. These skills are crucial for effectively resolving technical issues, ensuring customer satisfaction, and maintaining smooth operations in remote environments.
What are some common challenges faced by remote AI support professionals, and how can they be effectively managed?
Remote AI Support professionals often encounter challenges such as troubleshooting complex AI systems without direct physical access, managing effective communication with clients or team members across different time zones, and staying updated with rapidly evolving AI technologies. To manage these challenges, it's important to maintain clear documentation, leverage remote collaboration tools, and prioritize continuous learning. Establishing regular check-ins with the team and creating a structured workflow can also help ensure smooth support operations and timely issue resolution.
What is the difference between Remote Ai Support vs Remote Customer Support?
| Aspect | Remote Ai Support | Remote Customer Support |
|---|---|---|
| Required Credentials | Technical knowledge, AI tools familiarity | Communication skills, customer service experience |
| Work Environment | AI platforms, software tools | Customer interaction channels (phone, chat, email) |
| Industry Usage | Tech, AI development companies | Retail, service industries, e-commerce |
| Common Search Intent | Technical AI support roles | Customer service jobs |
Remote Ai Support involves assisting users with AI tools and platforms, requiring technical skills and familiarity with AI technologies. In contrast, Remote Customer Support focuses on resolving customer inquiries through communication channels, emphasizing interpersonal skills. While both roles are remote and industry-related, they serve different functions within organizations.
What remote jobs can I do with AI?
Remote AI support jobs include roles such as AI customer support, chatbot trainers, data annotators, and AI content moderators. These positions often require skills in machine learning tools, data labeling, and communication, and can be performed independently from home with flexible schedules.
More about Remote Ai Support jobs
What cities are hiring for Remote Ai Support jobs?
Cities with the most Remote Ai Support job openings:
What are the most commonly searched types of Ai Support jobs?
The most popular types of Ai Support jobs are:
What states have the most Remote Ai Support jobs?
States with the most job openings for Remote Ai Support jobs include:
What job categories do people searching Remote Ai Support jobs look for?
The top searched job categories for Remote Ai Support jobs are:
- Night Shift Remote Training Provided
- Night Shift Remote Payroll
- Night Shift Remote Ai
- Night Shift Remote Caribbean
- Gaming Support Agent
- Night Shift Remote South African
- Night Shift Remote Brazilian Portuguese
- Night Shift International Technical Writing
- Night Shift Remote Email Chat Support
- Night Shift Remote Transcription Proofreading
Operations & Support - AI
Singers Glen, VA • Remote
Digital Links Inc
Contractor
Re-posted 29 days ago
Job description
Job Description:
Role: Operations & Support with AI
Remote
Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and problem management, user support, governance compliance, and continuous improvement in a global 24x7 environment.
Key Responsibilities
Provide operational leadership and day-to-day support for ServiceNow, Microsoft Copilot, AI platforms, LLM-enabled tools, and IAM services.
Ensure 24x7 service continuity, platform availability, performance monitoring, and SLA adherence across supported services.
Manage incidents, service requests, problem management, root cause analysis, and escalations to minimize business disruption.
Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
Collaborate with business, technology, cyber, risk, and vendor teams to resolve operational issues and improve service outcomes.
Drive operational excellence through automation, process standardization, KPI reporting, service reviews, and continuous improvement initiatives.
Monitor platform health, capacity, adoption trends, and operational risks; implement corrective and preventive actions.
Maintain operational runbooks, SOPs, dashboards, governance reports, audit evidence, and support documentation.
Support AI adoption and responsible AI operations by ensuring compliance with security, privacy, access, and governance standards.
Identify opportunities to improve user experience, reduce ticket volumes, and enhance platform reliability through self-service and automation.
Contribute to release readiness, change management, and production support for new AI and enterprise platform capabilities.
Preferred Skills
ITIL knowledge and/or certification.
Experience with Azure, Microsoft 365, ServiceNow, PowerBI, Splunk, or similar IAM platforms.
Exposure to AI operations / LLM Ops / platform governance in an enterprise setting.
Experience with automation, workflow optimization, reporting, dashboards, and operational governance.
Familiarity with Copilot Studio, Azure OpenAI, enterprise AI support models, or similar AI ecosystems.
Strong communication, stakeholder management, analytical, and problem-solving skills.