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Ai Support Jobs in Wisconsin (NOW HIRING)

Direct Supply, Inc.

AI Solutions Architect

Milwaukee, WI · On-site

$62 - $81.75/hr

Support business development efforts by articulating AI solution value to customers and partners. Requirements * Bachelor's degree in Computer Science, Engineering, or related field. * 10+ years of ...

Direct Supply, Inc.

AI Solutions Architect

Milwaukee, WI · On-site

$120 - $160/hr

Support business development efforts by articulating AI solution value to customers and partners. Requirements * Bachelor's degree in Computer Science, Engineering, or related field. * 10+ years of ...

Directsupply

AI Solutions Architect

Milwaukee, WI · On-site

$62 - $81.75/hr

Support business development efforts by articulating AI solution value to customers and partners. Requirements * Bachelor's degree in Computer Science, Engineering, or related field. * 10+ years of ...

Cognida.ai

WI · On-site

$120 - $150/hr

Design end-to-end AI architectures that support scalable, maintainable, and high-performance AI-driven solutions. * Translate business requirements into concrete AI/ML solution blueprints. * Lead ...

micro1 AI

AI Trainer - Microbiology Expert

Kenosha, WI · Remote

$70 - $90/hr

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

micro1 AI

AI Trainer - Microbiology Expert

Madison, WI · Remote

$70 - $90/hr

No prior experience in AI is required -- your domain knowledge is what matters. Key ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Coupa Software, Inc.

WI · On-site

$128 - $213.33/hr

Measure AI‑powered support: create the measurement framework for Coupa's AI support agents -- quantifying true resolution versus deflection, customer experience impact, and cost efficiency -- and ...

Coupa Software, Inc.

WI · On-site

Measure AI‑powered support: create the measurement framework for Coupa's AI support agents -- quantifying true resolution versus deflection, customer experience impact, and cost efficiency -- and ...

Coupa

WI · On-site

Measure AI‑powered support: create the measurement framework for Coupa's AI support agents -- quantifying true resolution versus deflection, customer experience impact, and cost efficiency -- and ...

micro1 AI

AI Training Specialist - Chemistry

Kenosha, WI · Remote

$70 - $90/hr

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

micro1 AI

AI Training Specialist - Chemistry

Madison, WI · Remote

$70 - $90/hr

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

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Ai Support information

What are some common challenges AI Support professionals face on the job?

AI Support professionals often encounter issues such as diagnosing complex technical problems, keeping up with rapidly evolving AI technologies, and translating highly technical solutions into understandable guidance for non-technical users. Working in AI support may involve collaborating closely with software engineers, data scientists, and end-users to ensure systems run smoothly and efficiently. Additionally, professionals in this field must be adept at handling high volumes of support requests and managing competing priorities. These challenges underscore the importance of continuous learning and clear communication in providing exceptional support. Overcoming these hurdles offers valuable experience and can open doors to advanced roles within AI and IT support teams.

What is an AI Support?

An AI Support job involves assisting users or businesses in utilizing artificial intelligence tools effectively. Responsibilities may include troubleshooting AI-related issues, providing guidance on AI functionalities, and optimizing AI solutions for specific needs. AI Support professionals may work with chatbots, machine learning systems, or automation tools to enhance user experience and operational efficiency. Strong problem-solving skills and technical knowledge are typically required for this role.

What is the easiest AI support job to get into?

An entry-level AI support role typically requires basic technical skills, such as familiarity with AI tools, customer service experience, and problem-solving abilities. Positions may involve assisting users with AI applications or troubleshooting, often requiring minimal formal certifications and offering on-the-job training.

What are the key skills and qualifications needed to thrive in the AI Support position, and why are they important?

To thrive as an AI Support professional, you need a solid understanding of artificial intelligence and machine learning concepts, technical troubleshooting skills, and typically a background in computer science or information technology. Familiarity with tools like ticketing systems (e.g., Zendesk or Jira), cloud platforms, and AI frameworks such as TensorFlow or PyTorch is often required. Excellent problem-solving abilities, patience, and strong communication skills help distinguish top performers in this field. These competencies are critical for effectively assisting users, resolving complex AI-related issues, and ensuring smooth operation of AI-powered systems.

What jobs are needed to support AI?

Supporting AI requires roles such as AI engineers, data scientists, machine learning engineers, data annotators, and AI research scientists. These jobs involve developing algorithms, managing large datasets, training models, and ensuring ethical AI deployment, often requiring skills in programming, statistics, and familiarity with AI tools like TensorFlow or PyTorch.
What are the most commonly searched types of Ai Support jobs in Wisconsin? The most popular types of Ai Support jobs in Wisconsin are:
What are popular job titles related to Ai Support jobs in Wisconsin? For Ai Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Ai Support jobs in Wisconsin look for? The top searched job categories for Ai Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Ai Support jobs? Cities in Wisconsin with the most Ai Support job openings:
Ai Support jobs near you
Infographic showing various Ai Support job openings in Wisconsin as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 67% In-person, and 33% Remote job distribution.

Technical Support Engineer

Power Test, LLC

Sussex, WI • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

About the Role

As a Technical Support Engineer, you’ll join a team of sharp, curious problem-solvers who keep our customers running.

Every ticket is a puzzle. Every call is a chance to dig into how the product really works—mechanically, electrically, and operationally. You’ll troubleshoot real systems, identify parts, and turn frustrated customers into loyal fans.

The exciting part: You’ll do something most support roles don’t offer. You will help build our new AI-powered knowledge base that will define the next generation of intelligent troubleshooting at our company. You’ll learn more in your first six months here than most engineers learn in their first two years.




What You'll Do Dai

  • lyTroubleshoot like an engineer: Diagnose hardware, mechanical, electrical, and software issues using schematics, manuals, and diagnostic tools to find the root cause—not just the symptom
  • s.Own the customer experience: Be the calm, capable voice for customers, field technicians, and distributors. Set clear expectations and turn tough calls into long-term relationship
  • s.Identify parts fast: Read exploded-view drawings and BOMs to identify exact replacement components, kits, and superseded parts in minute
  • s.Manage orders cleanly: Enter parts orders accurately into our ERP system while coordinating with warehouse, logistics, and accounting team
  • s.Build the future of AI support: Capture your case fixes in a structured way to train our machine-learning models. Partner with our digital engineering teams to test and improve AI-assisted troubleshooting tools and chatbot



s.
What You Bring (Skills & Abilit

  • ies)Technical Aptitude: Working knowledge of mechanical, electrical, and basic controls concepts. Ability to read schematics and use diagnostic tools like a digital multime
  • ter.Systems Familiarity: Comfortable picking up PC tools, Microsoft Office, and tech platforms. Experience with ERP/CRM software (Salesforce, SAP, NetSuite, ServiceNow, etc.) is a huge p
  • lus.AI Curiosity: Genuine interest in AI, machine learning, and large language models, with a desire to help shape automated knowledge ba
  • ses.Communication: Strong English written and verbal skills. You can explain a technical torque spec to a non-technical customer with e
  • ase.Business Math: Ability to calculate rates, ratios, and percentages for parts pricing and warrant



ies.
Qualific

  • ationsEducation: Bachelor’s degree in Mechanical, Electrical, Industrial, Mechatronics, or a related engineering field OR an Associate’s degree with 1–2 years of relevant technical/service exper
  • ience.Mindset: A natural troubleshooter who gets curious instead of panicked when something b
  • reaks.Customer Focus: High empathy and patience under pre
  • ssure.Logistics: Valid driver’s license and clean driving record. Ability to travel occasionally to customer sites or training events (under


10%).

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