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Agricultural Customer Success Jobs in Decatur, IL

Grain and Protein Technologies

Grain Sales Manager

Assumption, IL · On-site

$130K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coach DSMs on value-based selling, margin discipline, and customer prioritization Dealer ... Experience in agriculture or commercial construction strongly preferred * Demonstrated success in ...

Archer Daniels Midland

Account Manager - Decatur, IL

Decatur, IL · On-site

$70K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... success of the team. * Proficient in CRM(SF.com) software, and other programs such as Power Point ... We're a global leader in human and animal nutrition and the world's premier agricultural ...

Acuren Inspection, Inc.

AutoCAD Operator

Decatur, IL · On-site

$21.63 - $34.13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

THIS IS A NESTED POSITION AT A CORN/AGRICULTURAL PLANT) RELOCATION AND SIGN ON BONUS AVAILABLE FOR ... Confer with customer representatives to review schematics and answer questions pertaining to ...

Acuren Inspection, Inc.

AutoCAD Operator

Decatur, IL

$21.63 - $34.13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

THIS IS A NESTED POSITION AT A CORN/AGRICULTURAL PLANT) RELOCATION AND SIGN ON BONUS AVAILABLE FOR ... Confer with customer representatives to review schematics and answer questions pertaining to ...

Acuren Inspection, Inc.

AutoCAD Operator

Decatur, IL

$21.63 - $34.13/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

THIS IS A NESTED POSITION AT A CORN/AGRICULTURAL PLANT) RELOCATION AND SIGN ON BONUS AVAILABLE FOR ... Confer with customer representatives to review schematics and answer questions pertaining to ...

ADM

CMS Settlement Rep - Decatur, IL

Decatur, IL

$34K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assist all customers, merchandisers, and other personnel in a professional manner.Look for ... We're a global leader in human and animal nutrition and the world's premier agricultural ...

ADM

OTR & Local Truck Drivers - Decatur, IL

Decatur, IL · On-site

$78K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The driver must be able to plan trips (breaks, fuel stops, customer appointments, weather, traffic ... We're a global leader in human and animal nutrition and the world's premier agricultural ...

Archer Daniels Midland

Shift Supervisor - Decatur, IL

Decatur, IL · On-site

$58K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing ...

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Showing results 41-60

All JobsAgricultural Customer Success JobsAgricultural Customer Success Jobs in Decatur, IL

Agricultural Customer Success information

See Decatur, IL salary details

$31.5K

$80.6K

$135.8K

How much do agricultural customer success jobs pay per year?

As of Aug 14, 2026, the average yearly pay for agricultural customer success in Decatur, IL is $80,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $96,000.00 per year, depending on experience, location, and employer.

How does an agricultural customer success professional typically collaborate with farmers and internal teams to address client concerns?

Agricultural Customer Success professionals work closely with both farmers (clients) and internal teams such as sales, agronomy, and technical support. They act as a bridge, communicating client feedback and challenges to product teams, while also providing tailored solutions and education to farmers. This collaboration often involves regular check-ins, troubleshooting, and proactive outreach to ensure optimal use of agricultural products or services. Building trust and understanding the unique needs of each farm operation are key to successful outcomes.

What is the difference between Agricultural Customer Success vs Agricultural Sales Representative?

AspectAgricultural Customer SuccessAgricultural Sales Representative
Required CredentialsRelevant experience in agriculture, customer service skills, possibly certifications in agriculture or related fieldsSales experience, knowledge of agricultural products, certifications in sales or agriculture beneficial
Work EnvironmentClient-focused, ongoing support, collaboration with farmers and agricultural businessesField sales, client meetings, product demonstrations, travel often required
Employer & Industry UsageAgtech companies, agricultural service providers, equipment firmsSeed companies, equipment suppliers, chemical companies, farm product distributors

While both roles serve the agricultural industry, Agricultural Customer Success focuses on maintaining long-term client relationships and ensuring customer satisfaction, whereas Agricultural Sales Representatives primarily focus on selling products and acquiring new clients. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an agricultural customer success professional, and why are they important?

To thrive as an Agricultural Customer Success professional, you need a strong background in agriculture, customer relationship management, and problem-solving, often supported by a relevant degree or experience in agri-business. Familiarity with CRM software, farm management systems, and precision agriculture tools is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for building trust and supporting clients effectively. These skills enable professionals to address client needs, ensure satisfaction, and drive adoption of agricultural products or solutions.

What is an agricultural customer success?

An Agricultural Customer Success role focuses on ensuring that clients in the agriculture industry are satisfied with the products and services provided by a company. This role involves helping customers maximize the value from agricultural technologies or solutions, resolving issues, providing training, and building long-term relationships. Agricultural Customer Success professionals work closely with farmers, agronomists, and agribusinesses to understand their needs and help them achieve better outcomes. Their goal is to drive customer retention and growth by delivering exceptional support and guidance.

What are popular job titles related to Agricultural Customer Success jobs in Decatur, IL?

For Agricultural Customer Success jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Agricultural Customer Success jobs in Decatur, IL look for?

The top searched job categories for Agricultural Customer Success jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Agricultural Customer Success jobs?

Cities near Decatur, IL with the most Agricultural Customer Success job openings:

Agricultural Customer Success jobs near you

Grain Sales Manager

Grain and Protein Technologies

Assumption, IL • On-site

$130K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Manager - Grain Sales (Farm & Commercial) leads a team of 4-7 District Sales Managers (DSMs) to deliver profitable revenue growth across both farm and commercial grain markets. This role owns regional performance by driving disciplined execution across a unified go-to-market strategy, delivering results through dealer networks, commercial contractors, and direct engagement with key accounts.
This leader is responsible for executing across three core growth levers: new dealer and contractor development, new product adoption, and share-of-wallet expansion, while also supporting strategic account engagement and commercial market growth.
The Manager operates as a hands-on field leader, spending 50-80% of time in the field coaching DSMs, engaging dealers and contractors, and supporting execution with key customers. This role reports to the Director of Sales and plays a critical role in aligning farm and commercial strategies into a single, high-performing regional sales engine.
Your Impact & Responsibilities
Team Leadership & Field Sales Execution
  • Lead, coach, and develop a team of 4-7 DSMs across multiple geographies and market segments
  • Spend 50-80% of time in the field driving execution, reinforcing standards, and coaching in real-time
  • Establish clear expectations, operating rhythms, and accountability for results
  • Conduct regular field reviews to elevate individual and team performance
  • Own regional revenue performance and delivery across farm and commercial segments
  • Exercise discount and pricing authority within defined guidelines
  • Balance growth and profitability, ensuring disciplined decision-making
  • Ensure strong pipeline management, forecasting accuracy, and visibility to results
  • Coach DSMs on value-based selling, margin discipline, and customer prioritization

Dealer & Commercial Network Strategy
  • Evaluate dealer and contractor coverage to identify gaps, overlaps, and growth opportunities
  • Lead efforts to recruit, onboard, and develop high performing dealers and commercial contractors aligned to strategic needs
  • Partner with DSMs to improve or transition underperforming dealers
  • Build a dealer and contractor network capable of supporting long-term growth objectives

Develop & Execute Growth Strategies
  • Partner with Business Development Manager to drive execution of company growth priorities:
    • Existing dealer growth through share of wallet and geographic expansion
      • Drive disciplined account planning and execution across the region
      • Coach DSMs to identify and capture cross-sell and upsell opportunities
      • Strengthen alignment and commitment with key dealer partners
    • New dealer and contractor recruitment and conversion
    • New product adoption
      • Ensure effective rollout and adoption of new products
      • Align DSMs and dealers around product priorities and growth expectations
      • Provide structured field feedback to improve product and go-to-market execution

Dealer Relationships & Market Leadership
  • Build and maintain relationships with key dealer principals, contractors and key strategic accounts
  • Act as a senior point of contact for high-impact partnerships
  • Reinforce company credibility and commitment in the market

Cross-Functional Collaboration
  • Partner with Marketing, Product, and Operations to improve outcomes
  • Share market insights to refine strategy and execution
  • Identify and remove barriers that limit ease of doing business with dealers and contractors.
  • Promote a culture of transparency, collaboration, and continuous improvement
  • Your Experience and Qualifications
  • 7+ years of sales experience, including leadership of field sales teams
  • Proven success managing and growing revenue through dealer/distribution networks
  • Experience in agriculture or commercial construction strongly preferred
  • Demonstrated success in network development, account growth, and sales territory leadership
  • Strong coaching, communication, and performance management skills
  • Ability and willingness to travel extensively (50-80% field-based role)

Compensation and Benefits
Base Salary: $130,000 - $170,000 annually, plus eligible for an annual bonus. This is dependent upon job related knowledge, experience, and skills.
Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.
Your Workplace and Travel
You will be working a remote/field based role, with travel throughout North America to meet with commercial contractors, end users and internal teams. Expected travel to be 50%-80%.

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