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Seasonal Customer Service Representative Jobs in Decatur, IL

Domino's

Customer Service Rep

Monticello, IL · On-site

$14/hr

Company Description Monticello Domino's As a Customer Service Representative CSR, you will be doing just that. Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and ...

Domino's Pizza

Customer Service Rep

Monticello, IL · On-site

$14/hr

Company Description Monticello Domino's As a Customer Service Representative CSR, you will be doing just that. Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and ...

Actalent

Customer Service Representative

Decatur, IL · On-site

$22 - $24/hr

Customer Service Representative The Customer Service Representative supports the customer service team for a leading food ingredient manufacturer by managing sales orders, maintaining accurate data ...

Circle K

Customer Service Representative

Forsyth, IL · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Seasonal Customer Service Representative information

See Decatur, IL salary details

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$15

$21

How much do seasonal customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for seasonal customer service representative in Decatur, IL is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.78 per hour, depending on experience, location, and employer.

What is a seasonal customer service representative?

Seasonal customer service representatives are temporary employees hired by companies to handle increased customer inquiries and support needs during busy periods, such as holidays or peak shopping seasons. They assist customers via phone, email, chat, or in-person, helping resolve issues, answer questions, and ensure a positive customer experience. These positions often require excellent communication skills, patience, and the ability to quickly learn about the company's products or services. Seasonal roles can be a great way to gain customer service experience and may sometimes lead to permanent employment opportunities.

What are the key skills and qualifications needed to thrive as a seasonal customer service representative?

To thrive as a Seasonal Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and phone/email support tools is typically required. Patience, adaptability, and a positive attitude help individuals excel during busy periods and high-stress situations. These skills and qualities ensure customers receive efficient, friendly service, which is crucial for maintaining brand reputation during peak seasons.

How do seasonal customer service representatives typically manage high call volumes during peak periods?

Seasonal Customer Service Representatives often experience increased call volumes during busy times, such as holidays or promotional events. To manage these spikes, they use structured scripts, prioritize urgent inquiries, and rely on teamwork to ensure efficient coverage. Training and support from supervisors are usually provided to help new team members adapt quickly. Flexibility and strong multitasking skills are key to maintaining high-quality service under pressure.

What is the difference between Seasonal Customer Service Representative vs Customer Support Specialist?

AspectSeasonal Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; may require additional certifications in customer service or communication
Work EnvironmentRetail stores, call centers, or online platforms during peak seasonsCall centers, online support, or corporate offices year-round or as needed
Employer & Industry UsageRetail, e-commerce, hospitality during busy seasonsTechnology, finance, retail, and service industries
Search & Comparison IntentTemporary, seasonal roles with customer service focusOngoing or specialized customer support roles

While both roles involve assisting customers, Seasonal Customer Service Representatives work temporarily during peak seasons, often in retail or e-commerce, whereas Customer Support Specialists provide ongoing support, often in technical or specialized fields. The main difference lies in the duration and scope of employment.

What are the most commonly searched types of Customer Service Representative jobs in Decatur, IL?

The most popular types of Customer Service Representative jobs in Decatur, IL are:

What job categories do people searching Seasonal Customer Service Representative jobs in Decatur, IL look for?

The top searched job categories for Seasonal Customer Service Representative jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Seasonal Customer Service Representative jobs?

Cities near Decatur, IL with the most Seasonal Customer Service Representative job openings:

Seasonal Customer Service Representative jobs near you

Customer Service Representative

Oreana, IL

Express Employment
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Express Employmentexternal

$20/hr

Full-time

Medical, Dental, Retirement

Posted 4 days ago

Job description

Customer Service Representative | 7:00AM – 4:00PM | Monday – Friday | $20.00/hr

A local manufacturer of corrugated packaging materials, part of company which operates ten facilities across five states, has a need for a Customer Service Representative. This person will provide information to customers regarding product inquiries, services, and the status of orders and projects.

 

Qualifications - Customer Service Representative

  • Experience in customer service
  • Intermediate to advanced computer knowledge
  • Software skills in MS Excel, Outlook, and Word
  • Ability to calculate and apply basic mathematic concepts
  • Proven ability to work in a team environment
  • Strong interpersonal and communication skills

 Responsibilities - Customer Service Representative

  • Answer customer inquiries concerning products, services, and order status
  • Obtain customer expectations and react effectively
  • Process incoming calls for freight pickup
  • Track scheduled freight deliveries
  • Interact with production and other business units regarding customer needs
  • Assist in determining the cause of customer complaints and implementing corrective action
  • Provide effective communication between company and customer
  • Maintain vendor managed inventory programs
  • Create, maintain and publish reports required internally and externally

About Express Employment Professionals

  • Serving over 400 client companies in Macon and Dewitt counties since 2005
  • Express was voted Best of Staffing in the Herald & Review Readers’ Choice Awards
  • Applicants never pay a fee
  • Benefits available include: holiday pay, medical insurance, dental insurance, 401K
  • One application for multiple positions

Phone: (217) 872-7400

Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people.

#2238OS

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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